(555) 432-1000,
Montgomery Street, San Francisco, CA 94105

Seeking new challenges


Microsoft Office: ADP Systems (Workforce Now, Reportsmith, HR Perspective, and EZ Labor Manager), Millennium Payroll Software, Novatime Timekeeping System, ManMan Accounting Software, Excel, Powerpoint, Word, Adobe Acrobat 9 Pro , Windows 90/NT Workstations, Windows terminal servers, and create and built data network using Windows 2000

University of Massachusetts Lowell, MA Expected in 2004 Bachelor of Science : Business Administration - GPA : Business Administration
Middlesex Community College Bedford, MA Expected in 2002 Associate : Science Liberal Studies - GPA : National Dean's List Science Liberal Studies National Dean's List
, Expected in 1999 ADP Certification in Payroll Specialist : - GPA :
  • Worked on the campaigns of: Marty Meehan for Congressman, 1992 Dr.
  • Joseph M.
  • Downes for Governor's Council, 1996 Rithy Uong for Lowell City Council, 2000 and 2002 Interface with Southeast Asian Community.
San Francisco - Marin Food Bank - Director of Payroll and HRIS
San Francisco, CA, 01/2005 - Present
  • Manages, oversees, and process the College's ADP Workforce Now self-service modules (HRB, Payroll, Time & Attendance, and General Ledger) automated time and pay systems in four different payrolls for approximately 2,000 US and International employees (Monthly, Semi-Monthly, Bi-Weekly) process automated 1042-S and 1042-T for international employees using our Tax Navigator system for year-end based on tax treaty to filed March 15th of each year.
  • Supervision of payroll staff consisting of 5 employees.
  • Analysis, design, enhancements, documentation and modification of HR/Payroll database applications; recommend and implement long and short term system solutions and improved processes to enhance the Human Resource infrastructure, increase efficiencies, reduce workflows and optimize the use of current and proposed systems within the HR Department that support the HRIS strategic initiatives and goals.
  • Implemented and trained employees to the automated ADP Workforce Now module self-service.
  • Maintain and enter employee master file for new hires, employee changes, salary increases, benefits, personnel records and confidential files, bonuses, severances, terminations, and provide automated benefits statement for confirmation by employee in HRIS.
  • Managed the conversion of paper timesheets to an automated process for all employees.
  • Process online benefit enrollment in ADP Workforce Now for Life, AD&D, LTD, Retirement, and Health Plans, voluntary benefit plans and the flexible benefit plan.
  • Communicate the College's exempt and non-exempt benefit package to all employee inquiries.
  • Reports payroll information confidentially to the Finance Department and coordinates the retirement plan information and distributes Summary Annual; reconciliation of the retirement 403B to TIAA.
  • Monitor legislative changes regarding benefit-related laws such as COBRA, HIPAA, and FMLA and provides the HR department, senior management and employees with necessary updates to ensure compliance Manages the new regulations effective July 1, 2015 of MA Earned Sick-Time and ACA reporting.
  • Oversee and direct the development and communication of policies and procedures for HRIS, Payroll, Payroll Tax, Compliance, and Operations; manages departmental conversion and implementation process.
  • Responsible for standard special custom report templates generation and modifications of HR data, analysis of HR Metrics through the management and data entry in the ADP Payroll and HRIS systems to meet the requirements of the college and staff requests.
  • Ensures compliance and reporting regulation preparation with applicable laws for wage, hour and benefit administration; coordinates HR information with Finance for annual audits.
  • Monitors the risk management exposure of the payroll and benefit systems.
  • Educates staff to these changes as appropriate.
  • Ensures compliance and reporting regulations preparation with applicable laws for wage, hour, and Benefit Administration; monitors the risk management exposure of the Payroll and HRIS systems.
  • Generate weekly, quarterly, and annually budget reports to the department heads.
  • Responsible for all auditing reporting for auditors with the Finance Department for 403B and student employment (KPMG, APG, Gray, Gray & Gray).
  • Review W-2 forms and tax filings for federal withholding, social security, and unemployment taxes for accuracy.
  • In collaboration with the Director of Human Resources and Controller, annually produce employee compensation reports from ADP for salary surveys including CUPA, AAUP, IPEDS; Petersen's Guide, and U.S News and World Report.
Csaa Insurance Group - Payroll and HR Analyst
Glendale, AZ, 01/2002 - 01/2005
  • Managed and process the bi-weekly payroll for approximately 400 employees Responsible for the effective planning, development, implementation and evaluation of Payroll and Human Resources processing for Sarbanes Oxley.
  • Ensured payroll processes comply with federal and state laws and analyzed payroll operations to improve efficiency.
  • Assisted Finance Department with various reports and records for the reconciliation of payroll with the general ledger on a weekly, quarterly, and annually basis.
  • Implemented and conducted training to managers on Novatime Timekeeping System.
  • Partner with other areas of HR on matters such as performance reviews, bonus, commissions, and severance.
  • Managed the new hire process including New Hire Orientation sessions, Open Enrollments, terminations, status changes, and coordinated interviews.
  • W-2's preparation.
  • Handled benefit plan administration duties including counseling, transaction processing, problem solving and advocacy for employees, and beneficiaries.
  • Ensured smooth and effective resolution of employee relation issues.
KSEC - HR Administrative/Payroll Assistant
City, STATE, 01/1999 - 01/2002
  • Assisted HR Administrator performing benefits enrollment forms to health carrier.
  • Assisted IT help desk department with NT domain consolidation by performing NT administrative tasks including user account creation, with permission assignments and group membership for 300 + multi-company users, troubleshooting, and set-up printers.
  • Assisted with hardware and software inventory by recording equipment descriptions, formally documented the results, and compiled the information into a comprehensive spreadsheet using Internet Explorer and Excel.
  • Assisted Accounting Department with daily reconciliation of A/P checks and bank statements, G/L account coding, input fixed assets into system, reconciled with general ledger, and maintained daily and monthly journal entries.
Dickson Law Offices - Legal Secretary
City, STATE, 01/1993 - 01/2002
  • Prepared all legal correspondence to claims adjusters.
  • Requested payments of bills from insurance company, lost wages from client's employer company, and doctor's reports and hospital records.
  • Resolved client's billing issues and reconciled billing discrepancies.
  • Translation (Khmer).
ACA, Accounting, Accounting Software, administrative, Adobe Acrobat 9, ADP, ADP Payroll, AD, A/P, auditing, benefits, billing, budget, Bi, hardware, Controller, conversion, counseling, client, data entry, database applications, documentation, senior management, Finance, fixed assets, forms, General Ledger, help desk, HRIS, Human Resource, Human Resources, HR, insurance, Internet Explorer, inventory, legal, MA, Director, Excel, Microsoft Office, Powerpoint, Windows, Windows 2000, NT, Word, Millennium, Monitors, Navigator, network, Payroll, performance reviews, personnel, policies, printers, problem solving, processes, coding, recording, reporting, risk management, Sarbanes Oxley, servers, spreadsheet, strategic, Supervision, surveys, Tax, taxes, transaction processing, Translation, troubleshooting, year-end

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School Attended

  • University of Massachusetts
  • Middlesex Community College

Job Titles Held:

  • Director of Payroll and HRIS
  • Payroll and HR Analyst
  • HR Administrative/Payroll Assistant
  • Legal Secretary


  • Bachelor of Science
  • Associate
  • ADP Certification in Payroll Specialist

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