Director Of New Product Development And E Commerce resume example with 10+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
Work History
Director of New Product Development and E-Commerce, 10/2019 to Current Ascend Learning – Washington, DC,
Effectively takes product ideas from strategy to launch and beyond, adhering to product timelines, focusing on both consumer experience and cost
Identifies productivity bottlenecks and devises innovative solutions while remaining conservative with resources.
Implemented policies that brought online store conversion rate from 4.3% to an industry leading 6.8%
Increased sales by 8% through weekly international marketing campaign, opened by over 35,000 consumers in 19 countries
Hires, oversees, and trains Customer Experience team, supporting staff development, promoting personal achievement and retention as best strategy for long term organizational health
Translates data gathered to appropriately purchase inventory, ensuring that enough product is on hand to supply wholesale team, retail team, and online store with all primary products
Oversaw merchandising of brick and mortar flagship store
Outside Sales Representative, 02/2016 to 10/2019 National Grid – Melville, NY,
Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs
Contacted new and existing customers to discuss ways to meet needs through specific products and services.
Identified prospective customers by using business directories and following leads from existing clients.
Maintained vendor and customer relationships to promote healthy business practices
Lead Buyer, 02/2014 to 02/2016 Coptic Orphans – Merrifield, VA,
Oversaw and streamlined daily operations of purchasing department to maximize productivity and revenue.
Vetted and assisted in implementation of ERP system, with emphasis on tracking vendor purchases as well as customer sales
Designed layout of merchandise in brick and mortar store as well as layout of online store to produce maximum profitability
Coordinated inventory diversity and continuity
Determined lowest possible cost, factoring in quality and reliability
Forecasted purchasing trends and improved merchandising strategies
Paralegal, 09/2008 to 02/2012 Law Offices Of James D. Franks – City, STATE,
Conducted detailed client intakes and entered information into company database
Analyzed evidence gathering and presentation, client counseling, and jury selection methods processes
Assessed cases for probable outcomes by researching black letter law and other legal authority, comparing fact patterns to those of precedential cases
Professional Summary
Performance driven and dedicated professional with a decisive nature and forward thinking approach. Highly skilled in team building in a fast paced start up environment. Experienced in streamlining operations through continuous process improvement and cross-functional collaboration to drive team members to shared goals. Outcome oriented, with focus to maintain agility, responsiveness and efficiency of operations while providing customers with the best experience possible.
Skills
Goal-Driven Leader focusing on Team Building
Creative Thinker with Strategic Problem Solving Skills
Skilled in Creating and Executing Company Policies and Procedures
Excellent Presentation Skills
Education
Bachelor of Arts: Multidisciplinary Studies, Expected in 05/2013 University of Mississippi - Oxford, MS, GPA:
Associate of Arts: Paralegal Studies, Expected in 05/2009 Northwest Mississippi Community College - Senatobia, MS GPA:
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Resume Overview
School Attended
University of Mississippi
Northwest Mississippi Community College
Job Titles Held:
Director of New Product Development and E-Commerce