Director Of Membership Marketing resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary
Sales Representative driven to exceed sales goals and build long term relationships with customers. Delivers positive experiences through high-quality customer care.
  • Expansive personal network
  • Deep knowledge of Central Virginia region
  • Self-motivated
  • Persuasive negotiator
  • People-oriented
  • Networking enthusiast
  • Customer service focus
  • Relationship building
  • Product knowledge
  • Multi-tasking strength
  • High energy
  • Strong client relations
  • Strategic sales knowledge
Work History
Director of Membership & Marketing, 08/2013 - Current
Ohsu Klamath Falls, ,
  • Handled Benefit Information for over 730 Businesses and managed a portfolio of over 300 Prospective businesses in our area.
  • Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
  • Met existing customers to review current services and expand sales opportunities.
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
  • Built relationships with customers and the community to promote long term business growth.
  • Identified prospective customers by using business directories and following leads from existing clients.
  • Contacted new and existing customers to discuss how their needs could be met through specific products and services.
  • Increased Memberships by over 30% adding 143 New members in 2016 and over 400 members since 2013.
  •  Complete daily outbound calls, business drop ins and multiple Networking meetings weekly to continue to grow our membership network. 
  • Responsible for all Sales and Marketing of the Chamber Website and Wall Posters in all 3 office locations. Increase in Website Marketing by over 50% in 2016. 
  • Head up 5 Different Referral Leads Groups in 3 different areas of Bedford County (Bedford, Forest, Smith Mtn Lake)
  • Head of the Chamber Ambassador program overseeing 22 Volunteer Ambassadors helping to serve out members. 
  • Handled Media Ad Sales for our Annual Bedford Chamber Guide in 2016
  • Helps with Event Planning and Setup of all Bedford Chamber Events
  • Helps with Sponsorship Sales to support all Special Events with the Bedford Area Chamber of Commerce. 
  • Kept detailed records of daily activities through online customer database.

Administrative Manager, 09/2005 - 07/2013
American Plant Maintenance Llc Woburn, MA,
  • Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.
  • Ordered and distributed office supplies while adhering to a fixed office budget.
  • Handled all paperwork, filing and appointments for an office that encompassed CSA, Youth and Family Services, Truancy and two licensed counselors. 
  • Responsible for taking minutes for committees withing the county including FAPT, CPMT, Truancy Task Force and the Bedford Community Coalition. 
  • Notary
  • Responsible for Customer Service with clients in person and over the phone. 
Billing Specialist, 03/2003 - 08/2005
Air Products And Chemicals Detroit, MI,
  • Interviewed and assessed an average of 10 incoming clients per week.
  • Handled all Intakes for clients prior to Initial Counseling Sessions
  • Responsible for billing Medicaid & Private Insurance for payments and back payments to increase revenue for the Counseling Center. 
  • Responsible for maintaining and updating client files and keeping office running smoothly. 

Account Representative, 10/1999 - 02/2003
The News & Advance City, STATE,
  • Prioritized daily workflows, including all inbound calls, quotes and sales-related inquiries.
  • Handled Incoming calls from clients requesting advertisement in the local classified pages of the newspaper. 
  • Worked Monthly selling Ad space to local businesses for special sections of the News Paper. 
  • Wrote sales contracts for orders obtained and submitted orders for processing
  • Top Ad Salesperson in the Classified Department for entire length of employment.
  • Worked front desk at Newspaper taking walk in ads from clients and building customer service relationships. 
High School Diploma: , Expected in 1996
E.C. Glass High School - Lynchburg, VA
Associate of Arts: Marketing, Expected in Current
Central Virginia Community College - Bedford, VA
  • Energetic Sales Representative with 5 years of B2B sales experience in-person and over the phone. Money-motivated with strong closing skills.
  • Fundraising Director for the Bedford Community Christmas Station from 2006-2008. 
  • PTA Secretary & Fundraising Director at Thaxton Elementary School 2006-2008
  • Secretary of Boy Scout Troop 183 - 2009
  • Board Member of Central VA Wrestling Club - 2015-Present
  • Fundraising Director for Bedford Primary School PTA - 2016 - Present
  • Sports Booster President for Liberty High School - 2016 - Present
  • Recreational Softball Coach - Bedford Co/Bedford City for 5 years. 

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Resume Overview

School Attended

  • E.C. Glass High School
  • Central Virginia Community College

Job Titles Held:

  • Director of Membership & Marketing
  • Administrative Manager
  • Billing Specialist
  • Account Representative


  • High School Diploma
  • Associate of Arts

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