director of marketing communications and it resume example with 17+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA94105
:
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Education and Training
The University of Georgia, Expected in 2015 ā āLEAD21 Executive Leadership Program: - GPA:
University of Phoenix, Expected in 2008 ā āMasters of Business Administration (MBA):Marketing - GPA:Marketing
Southern Methodist University, Expected in 1998 ā āMicrosoft Certified Systems Engineer (MCSE), Software Applications: - GPA:
Prairie View A&M University, Expected in 1994 ā āBachelor of Science:Mechanical Engineering, Computer-Aided Design - GPA:Mechanical Engineering, Computer-Aided Design
Core Accomplishments
Initiated a student leadership development programĀ Ā a student leadership development programĀ resultingĀ inĀ graduates in position ofĀ decision-making responsibility.
CAHS Student Leadership Apprentice Program
Big Boom Business Planning Institute
Host of "Outlook on Agriculture" Weekly Radio Show on KPVU 91.3FM and Sirius XM HBCU Channel 142
Experience
Temple University - Director of Marketing, Communications and IT Ambler, PA, 01/2013 - Current
Develop strategies based on knowledge of policy, nature of market and trend projections to facilitate growth as well as aid in resiliency planning for the College which is a triad encompassing the Cooperative Extension Program, Cooperative Agricultural Research Center and Academics.
Manage the College's internal and external communications systems in conjunction with university's public relations, press and marketing communications units in the public and private sector.
Assess and translate materials into print, online and social media.
Create systems and procedures that maintain and manage contact lists of associates and prospective associates; implement event registration procedures and develop systems to expand customer relations.
Attend and actively participate in College Advisory Board meetings, committee meetings, conference calls and functions.
Advise the office of the Dean on matters important to stakeholders relating to the College.
Provide leadership in executing marketing communications, strategic planning and public relations activities for a staff of 8 employees.
State Of Nevada - Program Specialist Overton, NV, -
Community and Economic Development, Cooperative Extension Program, CAHS.
Created and provide solutions as a consultant for clients in the area of technical assistance for sustainable business strategies.
Developed creative and specialized curriculum that will effectively reach a target audience and provide impactful education that will improve their standard of living and satisfy stakeholders.
Provided marketing expertise in e-media productions such as radio and television programs as well as social media solutions and other online publications.
Supervised a staff of students providing them guidance through mentorship in marketing, customer service, business operations and professional development.
ITT Technical Institute - Web Developer , , 01/2003 - 01/2012
Consulted with customers to perform needs analysis, determine project scope and define problem solutions that focus on increasing client revenue and ROI.
Developed statements of work for project proposals to acquire new accounts.
Designed various types of e-media including retail e-commerce sites, content management systems and web portals.
Developed marketing content to include design layout, copy, graphic art and various electronic media productions.
Monitored and analyzed results to optimize online marketing and enhance the customer experience with a focus on developing long term customer relationships Adjunct Faculty Computer Aided Drafting and Design.
Design and implement quality training in the subject area of Computer Aided Design productively delivered to more than 350 students in classes of 15-20 cohorts per session.
Develop innovative strategies to effectively present training materials while maintaining performance goals in terms of attendance and student engagement.
Performed Interim Department Chairperson duties including management of a staff of 10 full and part-time instructors, preserved student retention goals and addressed various issues concerning student development and general classroom concerns.
Skills
Adobe Creative Suite, Acrobat, After Effects, Dreamweaver, Photoshop, Premiere, AutoCAD, business operations, business strategies, Computer Aided Design, CAD, hardware, consultant, content, content management, creative design, clientele, client, clients, customer relations, customer service, database, Drafting, e-commerce, engineering design, Flash, focus, government, grant proposals, drawing, graphic art, graphic, InDesign, internet marketing, inventory, layout, Leadership, MAC OS, market and trend, marketing, marketing communications, materials, meetings, Access, Microsoft Certified Systems Engineer, MCSE, Excel, MS Office, office, Power Point, Publisher, Window, Word, needs analysis, networking, online marketing, Operating Systems, OS, organizational, press, processes, proposals, public relations, publications, quality, radio, Research, retail, search engine optimization, strategic, strategic planning, technical assistance, television, training materials, website, written
Additional Information
AWARDS AND RECOGNITION
2016 Gold Level Award for Print Publication
2016 Bronze Level Award for Electronic Audio Media Production
2014 ADDY Award for Advertising Creative Excellence
2013 Multi-media Storyteller Award*
2012 Distinguished Service Early Career Award
2011 Multi-media Storyteller Award
Conference Speaking Topics: *
Cyber-Media in the Digital Age*
Marketing Extension for the 21st Century*
Strategic Planning
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Resume Overview
School Attended
The University of Georgia
University of Phoenix
Southern Methodist University
Prairie View A&M University
Job Titles Held:
Director of Marketing, Communications and IT
Program Specialist
Web Developer
Degrees
LEAD21 Executive Leadership Program
Masters of Business Administration (MBA)
Microsoft Certified Systems Engineer (MCSE), Software Applications