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Director of Marketing and Business Development Resume Example

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DIRECTOR OF MARKETING AND BUSINESS DEVELOPMENT
Professional Summary

Skilled Ophthalmic Technician adept at evaluating complex eye diseases and cross-examining patient medical history to verify information. Prepares patients for ophthalmology tests and maintains all operating equipment. Friendly and accommodating with excellent workflow management and task delegation skills.

Work History
Woolfson Eye Institute- Certified Ophthalmic Technician
Atlanta, GA10/2017 - 07/2020
  • Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations and surgeries.
  • Explained pre- and post-operative procedures to patients and carefully reviewed surgical plans.
  • Conducted corneal pachymetry as screening for Keratoconus, LRI surgery and glaucoma.
  • Business Development
  • Provided patients with detailed instructions for pre- and post-op care under physician supervision to promote healing and optimal recovery strategies.
Haag-Streit-USA- COT - Clinical Applications Specialist
Detroit, MI04/2014 - 07/2016
  • Clinical Applications Specialist
  • Department Manager
  • Measured intraocular pressure using Goldman and Tonopen tonometry process.
  • Used Lensometer to measure and record lens power of existing prescriptive spectacles.
  • Triaged phone calls from patients and outside contacts and handled in order of importance.
  • Conducted Goldman, Octopus, and Humphrey Visual Field Testing as part of overall vision evaluation.
  • Worked well with patients, staff and manufacturer representatives to carry out successful office- and patient-related work each day.
  • Promoted positive and smooth patient flow throughout facility, encouraging more efficient operations and boosting patient satisfaction.
  • Identified issues during preliminary exam and addressed concerns with physician.
Carl Zeiss Meditec, Inc.- COT - Clinical Applications Specialist
Detroit, MI11/2005 - 01/2014
  • Managed Great Lakes territory covering: Michigan, Indiana & Ohio
  • Clinical Applications; installation and training: Cirrus OCT, Visucam N/M FA, Atlas 9000, Humphrey Visual Field Analyzer, IOLMaster, FDT, Matrix, GDx, Stratus OCT & Cirrus Photo
  • Clinical education to major hospitals / universities
  • Worked closely with sales, field service engineers and internal marketing
  • Networking; EHR - FORUM
  • Assisted in the development of training modules for new products & online e-learning
  • Clinical advocate support for doctors and technicians
  • Lecturer/Powerpoint presenter multiple years at the American Academy of Ophthalmology (JCAHPO) & The Michigan Optometric Association meetings
Fox Valley Ophthalmology- Certified Ophthalmic Technician
St Charles, IL11/1999 - 11/2003
  • Retinal Angiographer & surgical assisting
  • Clinical trainer / educator to new employees
  • Refraction, Applanation Tonometry, Manual Lensometry, Retinoscopy, Muscle Balance, Motility, Pupil Assessment, Perimetry, OCT, & Corneal Topography
Accomplishments
  • Presenter at the American Academy of Ophthalmology 2005, 2007 & 2015
  • Presenter at the Michigan Optometric Association meeting, 2014
  • Presenter at Mayo Clinic 2014, Arizona College of Optometry 2015
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Supervised team of 8 staff members.
Skills
  • Ophthalmic equipment expertise
  • Visual prescreening
  • Laser surgery assistance
  • BAT and CST testing
  • Chart documentation
  • Manual refractions
  • Equipment calibration
  • Appointment Scheduling
  • Physician support
  • Amsler grid testing
  • Physiology expertise
  • Color vision assessment
  • Surgical care
  • Medical history documentation
  • Customer service abilities
  • Project organization
  • MS Office
  • Relationship development
  • Problem resolution
Education
Northwestern - Kellogg School of Executive EducationEvanston, IL.2016Distribution Channel Management: Marketing
JCAHPOChicago, IL.2005Associate of Science: Certified Ophthalmic Technician
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Resume Overview

Companies Worked For:

  • Woolfson Eye Institute
  • Haag-Streit-USA
  • Carl Zeiss Meditec, Inc.
  • Fox Valley Ophthalmology

School Attended

  • Northwestern - Kellogg School of Executive Education
  • JCAHPO

Job Titles Held:

  • Certified Ophthalmic Technician
  • COT - Clinical Applications Specialist

Degrees

  • Distribution Channel Management : Marketing
    Associate of Science : Certified Ophthalmic Technician

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