director of housekeeping resume example with 17+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :

Talented Hosekeeping Director with residential and commercial cleaning management experience. Passionate about leading teams to exceed client expectations by keeping buildings disinfected, sanitized and looking and smelling freshly cleaned. Contributes to positive work climate and overall team effort with pleasant attitude, being in uniform, dependable and on time. Multi-talented Housekeeping Supervisor works with a diverse team. Known for building rapport and team collaboration. Fluent in Spanish Language. Resourceful Logistic Oficer offering broad knowledge base and diverse skill set illustrated through 28 years of experience in maintenance roles. Known for leadership skills and management prowess.

  • Maintenance scheduling
  • Heavy equipment operations
  • Stocking Suplies
  • Cleaning practices
  • Expense tracking
  • Supply inventory management
  • Department coordination
  • Payroll administration
  • Staff evaluations
  • Quality improvements
  • Staff management
  • Employee training
Director of Housekeeping, 11/2020 - Current
Hei Hotels & Resorts Atlanta, GA,
  • Supervised and supported housekeeping personnel to maximize quality of service and performance.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Collaborated with front desk to respond promptly to guest requests and promote positive experience.
  • Organized supplies for use based on expected customer needs.
  • Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
  • Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
  • Submitted repair requests to maintenance team to reduce operating costs and improve energy-saving strategy.
  • Placed housekeeping staff on specific shifts and room blocks based on abilities and daily requirements.
  • Managed team of [Number] personnel in busy hospital with 120 rooms.
  • Managed client laundry with proper care and attention to needs of different linens and articles of clothing.
  • Commanded controls over expenses and inventory for optimal budget tracking.
Supply Chain Rcv Tech Ld, 10/2018 - 10/2020
Bae Systems Eglin Air Force Base, FL,
  • Processed paperwork related to supply requests, purchase orders and returns.
  • Maintained adequate inventory, adhering to precise rotation guidelines to minimize stock expiration.
  • Engaged with colleagues, clients and vendors to promote customer satisfaction and good service.
  • Reorganized warehouse, optimizing space and increasing productivity among staff members.
  • Stored and handled chemicals properly according to safety data sheets and OSHA standards to minimize accidents and mishaps.
  • Created sales projection plans to negotiate pricing with vendors.
  • Monitored expiration dates, rotating stock to limit outdated product and removed outdated items from use.
  • Determined stock levels needed for non-recurring, specialized items based on usage, inventory and projected depletion.
  • Confirmed availability of recurring supply items managed and distributed through computerized inventory management system.
  • Monitored and replenished reagents and tools to ensure smooth workflow as well as eliminate delays.
  • Documented and verified details of incoming and outgoing shipments and organized records and reports.
  • Loaded, unloaded and transported materials to designated locations.
  • Verified quality and integrity of sent and received items.
  • Established and maintained records for both manual and automated maintenance management systems.
  • Conducted extensive searches for information pertaining to complex or unusual supply transactions and patterns.
  • Performed market research on all new products and recorded information in automated inventory system.
Senior Logistics Officer, 01/2009 - 10/2018
US Army City, STATE,
  • Managed logistical operations, including supply chain, inventory maintenance and distribution, contract negotiations and acquisitions.
  • Communicated effectively with shippers, customers and receivers regarding changes in pick up or delivery status.
  • Developed and maintained strong rapport with vendors and freight carriers to foster efficient operations.
  • Performed wholistic analysis of logistical operations to identify and resolve areas of inefficiency.
  • Fostered strong relationships with local and national vendors and suppliers.
  • Successfully negotiated favorable agreements with vendors, capitalizing on valuable network of business relationships.
  • Enforced safety regulations and protocols to improve safety of all drivers and warehouse personnel.
  • Implemented process improvements to reduce stock shortages and ensure timely inventory replenishment.
  • Managed complex emotional customer situations promptly and professionally.
  • Reviewed invoices and shipping manifests to ensure full compliance with local customs and international regulations.
  • Facilitated effective inventory flow and value management while keeping essential items and supplies on hand.
  • Developed organizational policies and methods to optimize purchasing and invoicing operations, resulting in increased revenue.
  • Collaborated with cross-functional divisions, including managers and manufacturing to develop chain efficiencies.
  • Followed established procedures and protocols regarding loads to promote integrity of shipments.
  • Facilitated inventory turnover by accurately recording supply levels.
  • Managed financial budget, successfully administering cost-saving initiatives to enable growth.
  • Guided warehouse personnel in fostering cost reduction while maintaining superior quality in tasks.
  • Provided guidance and leadership to 180-employee supply chain team.
  • Integrated supplier networks and sustained multiple sources for supply items to drive reduced delivery times and transit costs.
  • Analyzed financial data and metrics to calculate strategic plans to maximize revenue and growth.
  • Oversaw $5,000,000 in inventory, driving strategies to cut costs and increase revenue.
Senior Logistics O, 01/2004 - 01/2009
US Army City, STATE,
  • Audited and approved weekly invoices for customer accounts to facilitate accurate billing.
  • Verified compliance with federal, state and local regulations regarding dispatch operations and safe driving.
  • Logged, processed and followed up on merchandise authorization shipments in databases.
  • Coordinated with freight forwarders to expedite international shipments.
  • Strengthened operational efficiencies by developing organizational filing systems for invoices, customer orders and contract records.
  • Cultivated carrier relations and tracked financials to verify optimum performance.
  • Conducted research on logistics operations, including literature reviews, interviews and site visits.
  • Assessed proposed changes for potential impacts to region, including driver capacity and overflow.
  • Loaded, unloaded, moved and sorted materials to keep items flowing to correct locations.
  • Checked items into computer system, printed labels and directed to storage locations.
  • Printed, picked and packed items for shipment according to tight schedules.
  • Obtained and coordinated materials required to meet contract objectives.
  • Designed and implemented techniques to reduce time and costs required to obtain and move goods.
  • Coordinated across departments to build successful logistics solutions for [Type] customers.
  • Completed status reports every 90 days on logistics activities and issues.
  • Incorporated technological and strategic advances to optimize logistics for successful in convat operations.
Education and Training
BBA: Supply Chain Management, Expected in 05/2008
Colorado State University - Pueblo - Pueblo, CO
Status -
  • Developed relationships with over 100 new clients and typically exceeded sales goals by 100 %.
  • Created highly effective new Inventory that significantly impacted efficiency and improved operations.
  • Consistently maintained high customer satisfaction ratings.
  • Recognized as Employee of the year for outstanding performance and team contributions.

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Resume Overview

School Attended

  • Colorado State University - Pueblo

Job Titles Held:

  • Director of Housekeeping
  • Supply Chain Rcv Tech Ld
  • Senior Logistics Officer
  • Senior Logistics O


  • BBA

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