Hardworking Director of Finance and Administration holding 10 years of experience in providing efficient office operations. Highly efficient and accurate with strong planning, problem-solving and communication skills.
Skills
Office administration
Process optimization
Strategic Planning
Sorting and labeling
Mail handling
Travel coordination
Expense reporting
Workers' compensation
Multi-line Telephone Systems
Accounting familiarity
OSHA compliance
Letter preparation
Business correspondence
Time management
Payroll and budgeting
Account Reconciliation
Records management
Administrative support
Business administration
Bookkeeping
Scheduling
Office management
Performance improvement
Attendance record management
Documentation and reporting
Supervising staff
Relationship building
Contract negotiations
Customer and client relations
Mail distribution
Employee training and development
Records destruction
Purchase orders organization
Policy and procedure modification
Work History
Director of Finance and Administration, 10/2010 - Current Change Machine – Brooklyn, NY,
Worked with supervisors and management to maintain status reports and update information for client projects.
Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors.
Developed and updated spreadsheets and databases to track, analyze and report on performance.
Coached new employees on administrative procedures, company policies and performance standards.
Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Coordinated bookkeeping activities in QuickBooks, including invoicing and accounts payable.
Recorded expenses and maintained accounting records.
Maintained financial accuracy by collecting deposits, fees and payments.
Managed accounts payable and receivable.
Conferred with manager on departmental policies and projects.
Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
Maintained staff directory and company policy handbook for human resources department.
Arranged rapid office equipment repair and maintenance with vendors.
Executed record filing system to improve document organization and management.
Scheduled office meetings and client appointments for the President and Operator.
Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Monitored Operator's work calendar and scheduled appointments, meetings and travel.
Processed invoices and expenses using to facilitate on-time payment.
Maintained complex digital filing system for financial information.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
Mental Healthcare Specialist , 02/2003 - 12/2007 Jennings Behavioral Health – City, STATE,
Educated clients and families about rights and responsibilities.
Represented and interpreted agency's functions and services to other institutions, public, government agencies and other organizations.
Worked to improve and enhance patient lives through effective and compassionate care.
Assisted disabled clients in any way necessary to facilitate independence and well-being.
Monitored progress and documented any patient health status changes, keeping healthcare team updated.
Developed rapport to create safe and trusting environment for care.
Provided psychosocial skills training in group and individual settings.
Select material for group.
Coordinated group social activities.
Rural Mail Carrier, 06/1995 - 07/2001 U.S.P.S. – City, STATE,
Kept inventories of stamps and other supplies and re-stocked as necessary to prepare for customer needs.
Delivered mail and packages to customers on prescribed route while processing check submissions, money orders and stamp purchases in field.
Sorted mail according to order of address appearance for easy access in field.
Wrote detailed trip reports with all notable details, including road conditions, weather and obstacles encountered.
Maintained records on customers with mail forwarding and change of address requests.
Signed and received mail with signature requirements upon delivery and loading.
Helped customers by carrying oversized parcels inside residences.
Loaded and secured items in trucks to avoid damage to parcels during delivery.
Sold stamps to customers along route and counted back bills and change to avoid errors.
Directly interacted with customers to deliver mail, packages and ordered goods.
Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
Greeted customers and answered questions regarding mail pick up times, postal regulations and delivery costs.
Education
High School Diploma: , Expected in 05/1993 - Baslle High School - Basile, LA, GPA:
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