Effective leader and highly detail oriented Facility Manager with more than 27 years in building maintenance and facility support services. Possesses in-depth knowledge of maintenance, troubleshooting and repair procedures in all areas of both private community and skilled nursing facilities.
Skills
Strategic planning capability
Accomplished leader
Independent judgment and decision making
Health and safety training
Detail-oriented
Building maintenance
Work History
DIRECTOR OF ENVIRONMENTAL SERVICES, 11/1999 to Current SANCTUARY AT SAINT MARY'S – GRAND RAPIDS, MI
Efficiently prepare and administer budgets and capital expenditures
Provide superior customer service to residents and customers
Responsible for contract negotiations and management
Direct reporting relationship for maintenance, housekeeping, emergency preparedness, and laundry services for 35 staff members
Contract management and direct oversight of vendor operations
Developed and improved the building's infrastructure including the physical environment and facility equipment
Purchase supplies, capital equipment and furnishings
Created departmental and operational procedures as well as safely procedures.
Responsible for annual fire inspection and state health surveyors with many years of total compliance with citation free surveys
Close working relationship with the Walker Fire Department and Region 6 Healthcare Coalition
Trained all staff in emergency drills and proceedings
Proficient in computer programs including Strata Trak, Coupa, Worx Hub, Kronos and Kaufman Hall
Presented departmental updates to executive level leadership
Established and maintained systems that safely met residents' needs.
FACILITY MANAGER, 01/1993 to 01/1996 GRAND RAPIDS DOMINICANS – GRAND RAPIDS, MI
Direct oversight of 1.5 million dollar renovation project.
Budget analysis and planning for the facility.
Responsible for capital purchasing and improvement.
Oversight of Maintenance, Grounds Keeping, House Keeping and Laundry staff for a total of 17 personnel.
Skillfully developed departmental goals, objectives, standards of performance, policies and procedures.
Led the planning and achievement of goals and objectives consistent with the agency mission and philosophy.
DIRECTOR OF ENVIRONMENTAL SERVICES, 01/1990 to 01/1993 GRAND RAPIDS DOMINICANS – GRAND RAPIDS, MI
Assisted Facility Manager on a 5 million dollar and 11 million dollar construction projects.
Evaluate and recommend grades, quality and color of fixtures, furnishings, capital and non-capital equipment with contractors and designers.
Coordinated staff training and development including corporate compliance.
Responsible for Purchasing Management and inventory control.
SUPERVISOR OF HOUSEHOLD SERVICES, 01/1989 to 01/1990 GRAND RAPIDS DOMINICANS – GRAND RAPIDS, MI
Directly supervised House Keeping, Laundry and Floor Care staff
Provided community cleaning services to sister residents
Responsible for supply purchasing and control
Ensured staff safety measures were compliant
Maintained accurate documentation and record keeping
Implemented staff scheduling and inspections.
Education
Bachelor of Science: Business Administration, May 1995 Aquinas College - Grand Rapids, MI
Associate of Arts: Liberal Arts, August 2014 Grand Rapids Community College - Grand Rapids, MI Liberal Arts
Associate of Science: Business, August 2014 Grand Rapids Community College - Grand Rapids, MI Liberal Arts
Certifications
Certified Healthcare Safety Professional for 15 years.
