Effective project leader and problem-solver with over 6 years of experience in environmental services. Seeking to apply expertise and extensive experience in EVS to take on a challenging new role with a growing team.
• Plan, direct, and coordinate all activities including budget, resource management, materials management, procurement, inventory control, storage, and distribution. • Coach, mentor, and supervise a team of 5 managers, and 120 associates in an acute care hospital of 425 beds. • Prepare and present financial data and department statistics to CEO, COO, and CFO. • Streamlined the patient control summary, eliminating extra positions which helped reduce overtime by 80%. • Participate in all hospital leadership committees. • Interview candidates for management roles within the department. • Evaluate employee performance by analyzing, interpreting data and metrics. • Manage vendor relationships, partnerships, and contract negotiations. • Studer Group Certified Manager.
• Managed a team of 6 managers and 126 associates in a 2.5 million square foot acute care hospital (630 Beds). • Responsible for all aspects of Environmental Services including, but not limited to, financial, regulatory, operations, and all aspects of development and training. • Improved patient throughput process by reducing average discharge Turnaround Time from 127 minutes to 61 minutes resulting in a decrease wait time for admitted patients. • Improved Patient Experience (HCAPHS) scores for cleanliness from the 20th percentile to the 75th percentile in 12 months. • Served as Interim Environmental Services Director for Miami Valley South
• Interviewed, recruited, hired, counseled, disciplined and supervised over 60 FTEs from various departments and locations throughout Kentucky. • Interacted with 40 separate customer properties to ensure customer satisfaction, and quality control. • Awarded the Top 20 Branch Manager list for six consecutive months due to high profits. • Managed restorative and maintenance program for carpet and hard floors for all customer facilities. • Approved weekly FTEs payroll, managed maintenance budgets, including inventory expenses.
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