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Director Of Development Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Experienced non-profit professional with solid background in advocacy, team leadership, and partnership development. Experience in designing and delivering training curriculum. Successful in developing and nurturing community relationships. Committed to furthering conversations around diversity/inclusion/equity, to better the lives of disadvantaged persons in the greater Kansas City area.

Skills
  • In-depth Understanding of the Non-profit Sector
  • Partnership Development
  • Program Leadership
  • Training Delivery/Public Speaking
  • Budget Development
  • Communication Skills
  • People Skills
  • Working Collaboratively
  • Advocacy
  • Ability to Multitask
Education and Training
University Of Central Missouri Warrensburg, MO Expected in 05/2017 Master of Science : Criminal Justice Administration - GPA :
University Of Central Missouri Warrensburg, MO Expected in 12/2002 Bachelor of Science : Criminal Justice - GPA :
State Fair Community College Sedalia, MO Expected in 06/1995 Associate of Arts : General Studies - GPA :
Experience
College Success Foundation - Director of Development
Tacoma, WA, 08/2019 - Current
  • Reports to the CEO, and serves as an active member of the Sr. Management team.
  • Coordinate and supervise creative donor acquisition, prospect research, corporate and foundation support, government relations and grantsmanship.
  • Direct social media campaigns, develop marketing materials, execute in-person fundraisers and serve as an articulate, enthusiastic and visible spokesperson.
  • Cultivate strong relationships with board members, donors, prospects and philanthropic community to keep institution's financial needs in forefront.
  • Established and deepened partnerships with different groups and businesses to enhance marketing effectiveness and strengthen funding streams.
Volunteers Of America - Oregon - Director of Volunteer Programs
Portland, OR, 10/2007 - 07/2019
  • Reported directly to the CEO, and participated as an active member of the Sr. Management team.
  • Worked directly with the CEO to write measurable department goals and objectives for grant applications.
  • Responsible for grant implementation and reporting, to include the COMBAT grant, as well as VOCA, Missouri CASA and National CASA grant monies.
  • Developed and monitored budgets for the volunteer program.
  • Presented to numerous companies, and community groups on the work of Jackson County CASA, and the importance of the CASA volunteer program.
  • Worked successfully with coworkers to develop an aggressive recruitment plan, allowing for the acquisition of a diverse, talented pool of over 700 new CASA volunteers, across a 12 year period.
  • Juggled multiple projects and tasks to ensure recruitment of quality volunteers, and implementation of succinct and empathetic volunteer training and development.
  • Worked with community agencies to address and integrate diversity/inclusion/equity topics into CASA volunteer and staff training. In particular, addressing the disproportionate number of black/brown children within the child welfare system.
  • Created and delivered multiple trainings on the intersections of poverty, criminal justice and lack of community resources within the child welfare system.
  • Lead agency efforts to recognize and support LGBTQ+ youth involved in the child welfare system. Attended the HRC national conference in 2017 and 2018.
  • Created and delivered multiple trainings on working with LGBTQ+ youth, to CASA staff and volunteers.
  • Resolved interpersonal conflicts between CASA volunteers and staff by listening, finding common ground and building relationships.
  • Researched, acquired and implemented a new case management system (Optima).
  • Promoted the CASA volunteer program by establishing professional relationships with community members and leaders.
  • Served on the KC Child Abuse Roundtable, engaging with other agency members to work on issues directly affecting abused/neglected children in Kansas City.
  • Worked closely with CASA volunteers, staff, and other community agencies, to uncover issues, determine appropriate solutions and offer assistance.
  • Collaborated with National CASA, the Missouri CASA Association, and CASA of JO/WY Counties, to deliver relevant CASA volunteer training.
  • Worked to help pass the Children's Services Fund.
  • Increased volunteer program effectiveness by implementing strategic operational improvements, to include regular volunteer appreciation events/activities, the CASA Christmas program, and CASA Back to School program.
  • Coordinated, tasked and supervised department staff (including local college interns, and high school students) to sustain recruitment, training and retention efforts.
  • Attended MIssouri CASA Association meetings as the Jackson County liaison.
  • Attended National CASA Conferences in 2007, 2009, 2010, 2012, 2014, 2015, 2016, 2019.
  • Facilitated workshops at the National CASA Conference in 2015, 2016 and 2019.
Jackson County Casa - CASA Case Supervisor
City, STATE, 11/2004 - 10/2007
  • Supervised the progression of multiple CASA cases, within the Jackson County Family Court system.
  • Supervised the performance and work of 30 CASA volunteers, to see through the completion of CASA cases.
  • Conducted yearly performance evaluations of CASA volunteers to monitor case progress and volunteer productivity.
  • Recommended corrective or disciplinary actions, for CASA volunteers.
  • Coached new CASA volunteers on interactions with children/families, and partner agencies. Delivered constructive feedback to increase understanding of the CASA volunteer role.
  • Delivered new CASA volunteer training on domestic violence, and child abuse/neglect.
  • Planned regular case management meetings between CASA volunteers, CASA attorneys, and partner agencies.
  • Attended MIssouri CASA Association meetings, as Jackson County liaison.
  • Assisted Program Director in writing goals, objectives and measurables for grant applications.
Survival Adult Abuse Center, Inc. - Court Advocate
City, STATE, 09/2002 - 11/2004
  • Informed domestic violence survivors about legal processes and timelines.
  • Assisted survivors with filling out and submitting protective orders.
  • Attended court hearings with survivors to provide emotional support.
  • Built knowledge of resources available to survivors, either through private groups, publicly sponsored programs or community resources.
  • Made appropriate referrals and follow-up referrals to be certain families received needed services.
  • Responded to hotline calls, offering assistance and support information after assessing needs.
  • Researched, developed and implemented the agency's first training dealing specifically with LGBTQ+ survivors of domestic violence.
  • Built trust and rapport with survivors of violent crimes by remaining calm and compassionate in variety of situations.
  • Participated in case management meetings to help clients prioritize actions and establish short- and long-term goals related to domestic violence, criminal justice, and child abuse/neglect issues.
  • Skilled in working with survivors of violent crime to deal with emotional and financial impacts.
  • Professionally worked with members of the judiciary and law enforcement, on behalf of survivors.
  • Transported clients to appointments and court hearings, delivering compassionate, continued support in difficult situations.
  • Partnered with teammates to develop relevant programs to improve client follow up and contact.
  • Collaborated with staff and partner agencies to provide each survivor/family full benefits of program.
  • Completed reports, paperwork and documentation accurately and on time.
Accomplishments

CASA Volunteer

Jackson County CASA

2004-present

Serves as an advocate for children under the jurisdiction of the Jackson County Family Court system. Currently working on two cases, involving three children.

Capital Campaign Committee Chair

Center for Developmentally Disabled

2017-2018

Led the committee in developing campaign strategy, and served as a key solicitor of funding, exceeding the $1,000,000 goal in less than 12 months.

Emerging Leader

Bank of America Neighborhood Builders

2016

Participated in forward thinking, exceptional leadership training. Engaged with other non-profit emerging leaders from across the country, to expand knowledge and share ideas.

Workshop Presenter

National CASA Conference

2015, 2016, 2019

Delivered training on volunteer recruitment, retention, and engagement techniques, to CASA staff. Delivered training on engaging CASA volunteers in supporting older youth who are involved in the child welfare system.

Volunteer

Shepard's Center of the Northland

2012-2014

Assisted elderly homebound individuals with grocery shopping, medication refills, and housecleaning tasks.

Board Member

Center for Developmentally Disabled

2012-2019

Set policies and determine agency goals and priorities, ensuring activities are consistent with the mission and vision of CDD.

Volunteer

Kansas City Hospice

2012-2014

Assisted hospice patients with pet related caregiving, such as walks, vet visits, and medication administration.

Member

Human Rights Campaign

2008-present

Paying member of the HRC. Active advocate, and member of the LGBTQ+ community. Supporter of local PRIDE organizations and activities.

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Resume Overview

School Attended
  • University Of Central Missouri
  • University Of Central Missouri
  • State Fair Community College
Job Titles Held:
  • Director of Development
  • Director of Volunteer Programs
  • CASA Case Supervisor
  • Court Advocate
Degrees
  • Master of Science
  • Bachelor of Science
  • Associate of Arts

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