SEARCH

Director of Day Treatment Services Resume Example

Resume Score: 90%

Love this resume?Build Your Own Now
DIRECTOR OF DAY TREATMENT SERVICES
Executive Summary
Executive Director/Operations Manager with proven accomplishments in developing effective and sustainable youth programming. Successfully managing facility operations while creating effective processes to reduce fiscal liabilities and increase profitability. Providing positive leadership and employee relations while building teamwork through effective communication.
Core Qualifications
MS Word/Excel/Publisher/PowerPoint
Professional Experience
05/2015 - Current
Paxen, a program of Eckerd Kids － Palm Harbor, FLDirector of Day Treatment Services
  • Oversee and direct all operational functions for 195 slot community based (Day Treatment) DJJ contract across 7 facilities serving at-risk youth ages 14 to 19 on probation with the Department of Juvenile Justice
  • Oversee Eckerd Project Bridge Educational subcontract across 6 circuits that provides GED readiness instruction, skills remediation and tutoring for at-risk youth ages 16 to 19.
  • Oversee JFG (Jobs for Florida Graduates) grant operations across 5 circuits that provide employment readiness training, credentialing and job placement assistance for at-risk youth.
  • Assist with the formulation of long term goals and objectives to meet Paxen, a program of Eckerd Kids, profitability and growth objectives; regularly reviews analyses of activities, costs, operations and forecast data to determine individual program progress.
  • Capitalize on opportunities to expand existing programs and introduce new programs. Maintain solid business relationships and prospect and identify contacts, including but not limited to state and local government agencies, community colleges, state authorities and community contacts.
  • Participate in the RFP process including budget construction and operational structure. 
  • Assist in shaping the design and delivery for each program with operational goals for each functional area that are aggressive, yet obtainable and tied to the long-term objectives of the company.
  • Provide leadership and direction to Regional Program Managers and other staff as needed.
  • Manage through effective communication, staff meetings, coaching sessions and providing feedback to staff; both formal and informal, that is geared toward professional growth and/or performance improvement.
  • Build program quality by visiting program sites, developing and maintaining positive client relationships with the funding agency, providing constructive feedback directly as well as through written reports and championing program improvement initiatives.
07/2012 - 05/2015
Paxen LLC － Tampa, FLRegional Program Manager
  • Managed five (5) community based day treatment programs (Community Connections) located in 5 counties across central Florida serving 195 at-risk youth.
  • Developed employee relations at each assigned Community Connections program through effective communication and coaching sessions geared toward professional growth and performance improvement.
  • Modeled the desired values, behaviors and practices that create a positive work environment while promoting teamwork and morale through effective and constructive communication.
  • Provided support, encouragement and fostered intelligent risk-taking/innovative ideas to build a leadership team capable of carrying out operational strategies, maintaining positive employee relations and a passion for continuous improvement towards superior programs and services.
  • Developed and maintained positive relationships and communication with the funding agencies and stakeholders.
  • Oversaw daily operations and required completions, reports and other program related information as required.
  • Monitored performance measures and developed operational goals for each functional area that are aggressive, yet obtainable and tied to the long-term goals of the company and to the contract outcome measures.
  • Oversaw thirteen (13) quality improvement reviews performed by the Florida Bureau of Monitoring and Quality Improvement with an esteemed outcome of 98% satisfactory rating.
02/2008 - 07/2012
St. Alfred Episcopal Church － Palm Harbor, FLDirector
  • Developed innovative, age-specific (4 to 18 years of age) youth programs in accordance with Diocesan vision statement.
  • Advanced program participation by maintaining positive member relationships.
  • Increased revenue through new member solicitation and retention by approximately 40%.
  • Decreased operational costs by streamlining facility operations and altering personnel responsibilities.
  • Developed inventive youth programs increasing youth participation and adherence to 95%.
  • Established The Deaf Literacy Academy to fill the educational shortfalls found in our current public school system in regards to Deaf children, securing $55,000 in operational start-up grants and maintaining a profitable operating budget.
  • Worked with county government and Plato Academy Charter School to open a 360 student Kindergarten to 8th grade school, thereby increasing annual revenue by $60,000.
01/2002 - 03/2007
Century 21 Sunshine Realty － Palm Harbor, FloridaReal Estate Executive
  • Improved company profitability using data driven insights into target markets and financial trends.
  • Interfaced with local governments and corporate partners to develop proposals to increase land acquisitions of possible residential/commercial development sites.
  • Maintained 100% contract performance through industry specific due diligence.
  • Increased corporate brand exposure through business development initiatives focused on residential and commercial revitalization in Pinellas County, FL.
  • Achieved roughly 23 million in corporate gross sales while sustaining 100% contract execution.
  • Developed "New Sales Agent" mentoring program.
09/1998 - 12/2001
Shannon Homes/Interiors Inc － Gainesville, FloridaOperations Manager
  • Oversaw workforce and operational functions within facility and field maneuvers with strict adherence to OSHA requirements.
  • Reduced transportation costs by restructuring fleet inventory and renegotiating new vehicle lease terms.
  • Increased company revenue and decreased financial liabilities by creating a network of outsourced labor contracts and vendors.
  • Improved employee productivity through positive/constructive feedback and promoted teambuilding with emphasis on a positive work environment.
06/1992 - 09/1998
Charter Behavioral Health Systems － Largo, FloridaProgram Director
  • Supervised daily operations and program curriculum to ensure compliance with corporate policies and procedures as specified by The Florida Department of Juvenile Justice.
  • Interfaced with management and out-sourced professionals to ensure accurate development and execution of program goals within the client base.
  • Contributed in proposals to improve program outcomes and client adherence.
  • Oversaw corrective action measures and completed employee annual performance evaluations.
Education
2000
University of South FloridaTampa, FloridaBA: Criminal JusticeCriminal Justice
2001
Central Florida Community College, Law Enforcement AcademyOcala, Florida
Skills
acquisitions, agency, budget, business development, coaching, continuous improvement, contracts, CPR, client, delivery, direction, due diligence, employee relations, financial, functional, government, grants, instruction, inventory, leadership, teambuilding, local government, meetings, mentoring, Excel, PowerPoint, Publisher, 98, MS Word, network, personnel, policies, progress, proposals, quality, Quality Improvement, RFP, Sales, teamwork, transportation, treatment programs, tutoring, vision, written
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Paxen, a program of Eckerd Kids
  • Paxen LLC
  • St. Alfred Episcopal Church
  • Century 21 Sunshine Realty
  • Shannon Homes/Interiors Inc
  • Charter Behavioral Health Systems

School Attended

  • University of South Florida
  • Central Florida Community College, Law Enforcement Academy

Job Titles Held:

  • Director of Day Treatment Services
  • Regional Program Manager
  • Director
  • Real Estate Executive
  • Operations Manager
  • Program Director

Degrees

  • BA : Criminal Justice

Similar Resumes

View All
Director-of-Early-Intervention-Day-Treatment-Ctr.-resume-sample

Director of Early Intervention Day Treatment Ctr.

Howard County Children's Center

De Queen, Arkansas