director of communications resume example with 10+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary
Social Media Manager excelling at leveraging the power of social media networks to boost brand loyalty and visibility.
Highlights
Strong organizational skills
Seasoned in conflict resolution
Team management
Brand development
Advanced computer skills
Experience
06/2013 to 08/2016
Director of CommunicationsKiva – Portland, OR,
Managed online and print advertising budgets
Established and maintained cooperative relationships with representatives of community, employee and public interest groups.
Organized public appearances, lectures, contests and exhibits to increase product awareness.
Planned and organized corporate media and other special events.
Managed all media, press and public relations issues.
01/2010 to 05/2013
Events CoordinatorMarriott International – Overland Park, KS,
Updated and managed existing website.
Worked with a team to create new website.
Managed all online social media.
Organized all public and private events held at the venue.
02/2006 to 2010
Sales and Training ManagerGuitar Center – City, STATE,
Participated in various incentive programs and contests designed to support achievement of sales goals.
In charge of maintaining training schedule for all employees.
Trained new employees on company customer service policies and service level standards.
Confirmed that appropriate changes were made to resolve customers' problems.
Placed special orders and called other stores to find desired items. Recommended merchandise based on customer needs.
Operated a cash register to process cash, check and credit card transactions.
Administered all point of sale opening and closing procedures. Explained information about the quality, value and style of products to Influence customer buying decisions.
Replenished floor stock and processed shipments to ensure product availability for customers.
Education
Expected in 2005 to to
Associate of Arts: Hillsong International Leadership College - , GPA:
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