Director Of Coaching resume example with 13 years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Organized and dependable professional successful at managing multiple priorities with a welcoming attitude. Willingness to take on added responsibilities to meet team goals, applying EQ at all times.
Skills
Bilingual Spanish-English
Multitasking abilities
Microsoft Office
Self-motivated professional
Verbal and written communication
Critical thinking
Teamwork
Cultural awareness
Adaptability
Compassion
Work History
06/2020 to CurrentDirector of CoachingBios Corporation | Muskogee, OK,
Supported execution of development program to retain and grow coaching staff.
Carried out day-day-day duties accurately and efficiently.
Worked flexible hours; night, weekend, and holiday shifts.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Maintained energy and enthusiasm in fast-paced environment.
Demonstrated respect, friendliness, and willingness to help wherever needed.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Developed and maintained courteous and effective working relationships.
Offered friendly and efficient service to all customers, handling challenging situations with ease.
Exceeded goals through effective task prioritization and great work ethic.
Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
03/2015 to 03/2020Program ManagerConductive Coaching | City, STATE,
Created and presented data using MS Excel spreadsheets and other MS Office tools.
Monitored progress of programs, using and applying programming documents, program directives, funding documents and other program material.
Resolved problems and provided solutions to customers by communicating requirements to subordinates.
Coached team members on productivity strategies, policy updates and performance improvement plans to accomplish challenging goals.
Orchestrated smooth and efficient program development by collaborating cross-functionally across departments.
Identified system needs and designed processes to support business requirements.
Tracked and reported different coaching programs results to customers and stakeholders to facilitate change management activities.
Devised tools and benchmarks to improve team performance and monitor production.
Designed infrastructure solutions to resolve business issues and improve delivery processes.
01/2012 to 01/2015Operations Manager (previous – SALES Manager)Skemo Shoes And Bags | City, STATE,
Responsible for Coordinating and Organizing Trade Shows.
Coordinate Marketing and On-Line Sales.
Liaise with Customers and Management.
Created Data Base.
Set, enforced and optimized internal policies to maintain responsiveness to demands.
Identified and resolved unauthorized, unsafe or ineffective practices.
Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
Devised processes to boost long-term business success and increase profit levels.
Collaborated with process owners to refine procedures, devise best practices and correct quality audit findings.
Education
Expected in 2007BA | Business and International RelationsUniversity of Nebraska - Lincoln, Lincoln, NEGPA:
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