Director Of Coaching resume example with 13 years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Organized and dependable professional successful at managing multiple priorities with a welcoming attitude. Willingness to take on added responsibilities to meet team goals, applying EQ at all times.

  • Bilingual Spanish-English
  • Multitasking abilities
  • Microsoft Office
  • Self-motivated professional
  • Verbal and written communication
  • Critical thinking
  • Teamwork
  • Cultural awareness
  • Adaptability
  • Compassion
Work History
06/2020 to Current Director of Coaching Bios Corporation | Muskogee, OK,
  • Supported execution of development program to retain and grow coaching staff.
  • Carried out day-day-day duties accurately and efficiently.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Developed and maintained courteous and effective working relationships.
  • Offered friendly and efficient service to all customers, handling challenging situations with ease.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
03/2015 to 03/2020 Program Manager Conductive Coaching | City, STATE,
  • Created and presented data using MS Excel spreadsheets and other MS Office tools.
  • Monitored progress of programs, using and applying programming documents, program directives, funding documents and other program material.
  • Resolved problems and provided solutions to customers by communicating requirements to subordinates.
  • Coached team members on productivity strategies, policy updates and performance improvement plans to accomplish challenging goals.
  • Orchestrated smooth and efficient program development by collaborating cross-functionally across departments.
  • Identified system needs and designed processes to support business requirements.
  • Tracked and reported different coaching programs results to customers and stakeholders to facilitate change management activities.
  • Devised tools and benchmarks to improve team performance and monitor production.
  • Designed infrastructure solutions to resolve business issues and improve delivery processes.
01/2012 to 01/2015 Operations Manager (previous – SALES Manager) Skemo Shoes And Bags | City, STATE,
    • Responsible for Coordinating and Organizing Trade Shows.
    • Coordinate Marketing and On-Line Sales.
    • Liaise with Customers and Management.
    • Created Data Base.
    • Set, enforced and optimized internal policies to maintain responsiveness to demands.
    • Identified and resolved unauthorized, unsafe or ineffective practices.
    • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
    • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
    • Devised processes to boost long-term business success and increase profit levels.
    • Collaborated with process owners to refine procedures, devise best practices and correct quality audit findings.
Expected in 2007 BA | Business and International Relations University of Nebraska - Lincoln, Lincoln, NE GPA:
  • iPEC Certified Professional Coach
  • Master Practitioner Energy Leadership Index
  • Hogan Assessment Certified
  • Theta Healing Practitioner
  • 200 YTT
  • First Aid, CPR

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Resume Overview

School Attended

  • University of Nebraska - Lincoln

Job Titles Held:

  • Director of Coaching
  • Program Manager
  • Operations Manager (previous – SALES Manager)


  • BA

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