Director of Catering Sales Resume Example
Experienced and highly accomplished Director of Sales with knowledge of all sales processes, demonstrating solid analytical and team management skills. Proven track-record of generating new business through strategic negotiation while cultivating new relationships with key decision makers. Develops new accounts through effective cold-calling and networking initiatives, leading to sales quota achievements year after year. Currently seeking a position that will allow me to showcase my sales and marketing skills. Performance-oriented Sales Leader offering exceptional record of achievement over 20-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
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Marriott International – Larkspur , CA
- Cultivate long lasting relationships with new prospects and existing customers.
- Project expected sales volume and profit for existing and new business.
- Establishes and adjusts selling prices by monitoring costs, competition, and supply and demand.
- Maintains professional and technical knowledge by attending education workshops; reviewing professional publications; establishing personal networks, participating in professional societies.
- Contribute to team effort by accomplishing related results as needed.
- Improved sales policies and practices.
- Generating up to $6 million in non-exclusive contract setting
- Facilitated Grand Opening, over 55,000 in attendance at The Kauffman Center for the Performing Arts
- Target and penetrate competitive market.
- Close an average of 90% of all leads and achieved 100%+ of projected monthly sales goals.
- Maintain strong collaborative working relationship with client.
- Oversee management team, including developing talent and performance management.
- Verify, prepare and submit reports/monthly projections to our city client
- Develop existing business and solicit new business.
- Conduct site visits and entertain clients to promote property facilities and services.
- Facilitate, plan and execute of events leading to 100% of client retention rate.
- Meet and closely worked with vendors and have discretion to negotiate terms of service.
- Assist in developing budget and financial plans for catering department
Grand Street Cafe – City , STATE
- Prepared for and executed new menu implementations.
- Organized special events in restaurant, including receptions, promotions and corporate luncheons.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
- Led and directed team members on effective methods, operations and procedures.
- Actively participated in ongoing customer service programs to build sales and rapport in community.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes.
- Reconciled cash and credit card transactions to maintain accurate records.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Embassy Properties – City , STATE
- Carefully screened tenancy applicants, pulling background investigations, credit reports and past rental history.
- Communicated with landlord regarding building and tenant issues.
- Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
- Maintained current contract files as prescribed by company contract policies and procedures.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Prepared specifications, solicited bids and approved subcontracts for building services.
- Coordinated appointments to show marketed properties.
- Worked closely with clients to facilitate appropriate loans, inspections and credit reports.
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
- Conducted inspections of property grounds, buildings and equipment to identify maintenance concerns and direct timely repairs.
- Generated leads for sales and rental properties through cold calls and referrals.
BOARDS AND COMMITTEES
Meeting Profesionals International; Kansas City Chapter
Board Member 7/2017 - 6/ 2019 VP of Education
Board Member 7/2019 -Current Director of Special Events
Harvest Ball Socitey Committe Member 11/2017 - Current
Board Member 11/2017 - 10/2018 Ball Chair
Board Member 1/2020 - Current Social Chair
Win 4 KC- Committee Member 10/2017 - Current
Annual Luncheon 2/2018, 2/2019, 2/2020
Visit Kansas City
Kansas City Chamber of Commerce
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Resume Overview
School Attended
- University of California - Los Angeles
- Disney Institute
Job Titles Held:
- Director of Catering Sales
- Event Sales and Restaurant Manager
- Real Estate Sakes and Rental Management
Degrees
- Business Enterprise Leadership
Leadership Excellance 06/2011
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