Outstanding performer in customer service and team developement. Proven success in leadership, operational excellence and organizational development with keen understanding of elements of a successful business. Recognized for inspiring management team members to excel and encouraging creative work environments.
Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements.
Coordinate various church functions, former Lovefest Coordinator, provide instruction, and special training for the women of Mt. Zion to equip, edify, and unify them as we grow together in the knowledge of Jesus Christ.
Member of Leadership Team for Mt. Zion NEw Covenant Baptist Church.
Member of the teaching staff for Mt. Zion New Covenant Baptist Church
QSA: responsible for securing and transporting unaccompanied minors throughout the airport to the travel connections, and overnight when necessary.
Provided information on flights and directed inbound and out bound passengers to various locations in the airport.
Greeted international inbound flights, and provided directions.
Assessed crowded lines to redirect passengers for efficiency and on-time flight departures.
Served as a Police Honor Guard
Appointed as a Special Internal Affairs Investigator for the State of Michigan
Worked numerous Tri-County Tasks Force Special Operations and Details including the Pope, Various dignitary visits, and the Superbowl
Coordinated with United States Marshall's Service prisoner detention in , and transportation to and from the Wayne County Jails
Appointed to Wayne County Sheriff Executive Protection Details
Recognized for excellent quality customer service at Northwest Airlines
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