Dedicated and focused Human Resources Assistant who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.
Developed and implemented company's first employee manual outlining all proper business procedures and office policies.Successfully planned and executed corporate meetings, lunches and special events for groups of 100 + employees.Received a merit raise for strong attention to detail, exemplary customer service and team-player attitude.
Ensure that goals are being met. Implementing strategies and objectives, providing resources, and evaluating job performance. Involved in the hiring process of personnel, including managers and drivers. Review shipping manifests and ensure that all deliveries are met without delay. Maintain the satisfaction of current clients and vendors along with marketing the business to potential new clients. Maintain a database with key information such as insurance, mileage, overhead costs, billing, truck routes and various logistical details. In addition to meeting with regulatory bodies, such as the Department of Transportation, to ensure that our organization is in full compliance with all laws and ordinances.
Performs routine office duties such as greeting and assisting customers at the front desk, directing people to the appropriate office/staff, posting and processing payments, Receives heavy phone traffic, records and processes requests for program registrations, field and pavilion rentals in a timely manner, Receives, maintains, and accounts for monies for parks and recreation; Issues payment receipts to customers; Accounts for and balances cash drawer daily; Assists in deposit preparation; Resolves customer issues (independently and as a team); Assists other staff members with projects as needed; Processes, logs and file cemetery permits; Helps to insure overall appearance of office is in proper order; Enforces City policy and procedures; Maintains department statistical reports; Fills in coaching of activities when needed for YTS; Helps with roster checking for Athletics and picks up any type of extra work needed for Park Maintenance when available to sign up for.
Receives heavy phone traffic, file, collection calls, invoicing with Quickbooks, data entry, create flood recovery estimates in Xactimate, create spreadsheets in Excel, give out daily assignments, and schedule appointments for the technicians, file claims with insurance companies, direct contact with insurance agents and adjusters, customer service for water damage and carpet cleaning clients, receive and apply payments to accounts, fill out deposit slips and deposit at banks, run monthly and / or quarterly Sales Taxes with WebFile along with payment of the taxes and make personal Sales Calls (Marketing) to all insurance companies located in Denton County.
Receives heavy phone traffic, file, collection calls, invoice, data entry, create flood recovery estimates in Xactimate, create spreadsheets thru Excel and Word, give daily assignments to the all Technicians, schedule appointments with carpet, flood clients and insurance adjusters, file claims with the insurance companies, direct contact with the insurance companies, water damage clients, insurance adjusters and carpet clients, data entry, performed duties directly from the Office Manager along with any other duties required by management.
Took heavy traffic phone calls, did collection calls, Created invoices thru Mas90, created multiple spreadsheets for VP of Operations, Verified daily shipments were being shipped out to the customers, Made sure the Bill of Ladings were completed and ready for shipments, shipped UPS, FedEx or Overnight, scheduled appointments to visit customers, data entry of purchase orders, checked inventory of products, received payments and applied to accounts, filled deposit slips and deposit to the bank, made weekly Sales Calls (Marketing), involved in monthly inventory count of products, data entry of the inventory into the system.Back-up AP/AR and payroll when not available.
Inventory Management, Cash Handling Certified, CLASS Software System, Excel, Word, PowerPoint,Various Computer Programs, National Incident Management Certified, Red Cross CPR and First Aid Certified (Adult & Pediatrics)
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