Director Of Account Management resume example with 8+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Ambitious Account Director and Talent Acquisition Sales Leader offering outstanding presentation, communication and cross-cultural team management skills. High-energy, results-oriented leader with an entrepreneurial attitude. Ability to create strategic alliances with key stakeholders to effectively align business initiates. Strong mixed account management experience within “Big Four,” Government Contracting Services and Commercial Professional Services.

  • Strategic Planning
  • Sales processes
  • Account management
  • New Business Development
  • Strategic account development
  • Review of contracts
Work History
Director of Account Management, 12/2020 to Current
Conduent IncorporatedSchaumburg, IL,

As the Director of Account Management, it is my job to manage all high-priority and highly technical clients and accounts. I partner with Senior Leadership members to consult on hiring, on boarding and quick departmental scaling.

  • Strategically manage revenue streams by establishing sales targets, deployment strategies and go-to-market initiatives.
  • Work with centralized and decentralized divisions to effectively align metrics, goals and performance.
  • Manage all client employment branding strategies to effectively attract, influence and onboard top talent.
  • Develop, manage and edit KPIs based on employment needs, go-to-market initiatives and hiring conversions.
  • Pursue sales deals by qualifying clients, building individualized proposals and preparing final contracts.
  • Develop and present creative ideas to internal stakeholders and customers to initiate new programs and successful sales initiatives.
  • Increase business revenue through proactive management of relationships and sales strategies.
  • Direct training improvements to reduce knowledge gaps and eliminate workforce performance inefficiencies.
  • Form strong partnerships with c-suite execs as trusted strategic partner.
  • Exceed sales goals and improve profitability by aligning sales strategies and business plans with market trends.
  • Streamline new market entry processes by developing and implementing forecast order system.
  • Work within tight and technical guidelines to meet goals quickly and competitively.
  • Maintain strong working knowledge of all process and federal regulations.
  • Assessed accuracy of new data sources and data gathering techniques.
Director of Talent Growth, Sales and Marketing, 01/2016 to 06/2020
Intertrust Group B.VStockholm, ME,

As the Director of Talent Growth, I was hired to structure and manage entire department with a focus on sales and marketing growth. My team of account recruiting professionals were responsible for scaling both our sales and marketing teams to generate revenue for the company. We managed internal and external accounts in excess of $50M.

  • Hired to start and manage Account Recruiting Department from the ground-up (Start-Up feel).
  • Managed all Sales and Marketing accounts.
  • Execute integrated advertising campaign across multiple media channels to attract and retain top tier sales and
  • Marketing talent.
  • Collaborate with Senior Leadership and HR Executives to achieve hiring, on boarding and growth goals.
  • Direct work of 18 direct reports recruiting for Sales and Marketing accounts.
  • Grew department from 0-18 direct reports.
  • Create KPIs based off of performance, revenue, lead generation and other variables. Monitor and adjust success strategy as needed.
  • Build financial model for new recruiting resources and maximum return on investment. Monitor and adjust as needed.
  • Forecast, monitor and maintain monthly, quarterly and yearly budget allowances.
  • Find, implement and manage ATS that integrates with HRIS to improve cross-departmental function and organization.
  • Develop department's incentive performance plan which motivates staff and resulted in a 108% increase in production, surpassing Q1 hiring goals in 1 month.
  • Department Head for $100M company.
  • Reduce and control expenses by implementing applicant tracking system to consolidate recruiting resources as well as cut down on HR on boarding costs.
  • Select, hire and train all new employees.
  • Create performance management and talent development programs.
Financial Account Manager, 10/2014 to 01/2016
EmtecParsippany, NJ,

Executive Account Manager responsible for all accounts related to Finance and Accounting. Worked internally with CPA firm on target accounts as well as external and agency account relations.

  • Develop a new customer base consisting of 22 accounts.
  • Cold and warm call 80-100 new and existing accounts per day.
  • Generate new accounts by implementing effective networking and content marketing strategies.
  • Improve customer acquisition rates through targeted discussions on market segmentation and pricing strategies.
  • Track RFPs and bids to develop new business opportunities.
  • Manage high-volume candidate pipelines.
  • Recruit for high-level, technical positions from staff accountant to CFO.
  • Develop partnerships with Legg Mason contributors and CPA firm key stakeholders.
  • Manage transition of firm from affiliation with CPA firm to ESOP.
  • Manage and mentor team of 2 temporary recruiters and 1 executive recruiter alongside Business Development Manager.
Professional Services Recruiter , 04/2012 to 10/2014
AerotekCity, STATE,

All recruiting functions for full-cycle recruiter. High-volume, direct placement and contract placement.

Bachelor of Arts: Business Administration, Expected in 05/2013
University of Maryland - College Park - College Park, MD

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Resume Overview

School Attended

  • University of Maryland - College Park

Job Titles Held:

  • Director of Account Management
  • Director of Talent Growth, Sales and Marketing
  • Financial Account Manager
  • Professional Services Recruiter


  • Bachelor of Arts

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