Performance-driven strategic thinker, problem solver and leader with 15+ years of experience aligning complex enterprise systems with business requirements, delivery and high quality support via consistent repeatable governance framework. Demonstrated ability to exercise outstanding independent judgment, decision making, creativity, enthusiasm and initiative. Results-oriented in interfacing and consulting on business products and processes that drive results based on bringing right mix of technical and business acumen expertise. Skilled in defining financial capabilities through effective forecasting, projections, volume, operational functions and RFP processes. Proven success in designing and implementing optimized practices for increasing productivity and profitability of leading organizations. Authentic leadership style with commitment to increasing customer satisfaction and associate engagement while strengthening partnerships across all IT constituencies.
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