Accomplished Director offering 35+ years of experience in combining cross-functional competencies in staff management, operations planning, customer retention and financial management. Expert in boosting revenue, quality and performance. Successful in creating and executing standard operating policies and procedures to positively impact organizational goals. Dependable leader with experiences in creating a tailored plan for teams to be able to develop, coach and motivate staff while interfacing with executives on all levels.
Forward-thinking CIO/CTO proficient in generating high-quality implementation and transformation of legacy work by leveraging tenacious approach and strong attention to detail. Service-oriented and performance-driven with excellent organizational, multitasking and problem-solving abilities.
Completed enterprise Hybrid Cloud global project resulting in 82% improved productivity and the retraining and rotation of more than 700 resources globally..
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