Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Highly skilled and passionate Supply Chain and Operations leader with a penchant for problem solving and team development. Has consistently delivered results with lean teams to drive cost savings, efficient planning processes and supply chain improvements in growth-focused companies. Creative problem solving, compassionate leadership and "refuse-to-lose" mentality contributes to high functioning, collaborative supply chain teams. Equally skilled at "getting into the weeds" or delegating tasks/projects as needed, as well as detailed analytics, negotiation, strategic decision making and team leadership, enhanced by over 10 years of experience in supply chain in both large corporations and small, nimble multi-national companies.

  • Drives value via "best fit" supply chain strategies, cost savings, efficiencies and process improvements
  • Super-user of SAP, PowerBI, Oracle NetSuite ERP
  • Excellent team leader, trainer and on-boarding specialist
  • Not afraid to "roll up the sleeves" and "get into the weeds"
  • Harmonious understanding of Supply Chain's impact to other business verticals
  • Expert-level Excel analytics and modeling skills
Work History
10/2021 to Current Supply Chain Manager Estee Lauder | Myrtle Beach, SC,
  • Managed end-to-end supply chain functions between national convenience and drug customers and KraftHeinz operations functions, business units.
  • Conducted supply reviews with key customers at regular cadence, identified areas for process improvement, savings and efficiencies to improve fill rates and service levels
06/2021 to 10/2021 Supply Chain & Operations Consultant Adient | Eastaboga, AL,
  • Supported CEO of Chunk Nibbles in key operational areas and recently assessed feasibility of servicing three new key retail accounts (pro bono)
  • Completed full business process mapping exercise with CEO, full business spend analysis, product-level P&L analysis, implemented excel based MRP and production planning models, completed make vs buy analysis (pro bono)
08/2014 to 05/2021 Director, Global Supply Chain and Procurement Eaton Corporation | Ann Arbor, MI,
  • Hired as Supply Chain Analyst, promoted 5 times in 6 years. Became Director in 2019
  • Led a global team of four supply chain professionals in both the United States and Singapore, leading Supply Chain activities for Garrett Popcorn Shops, Frango and MadPop brands
  • Responsible for spend management ($30MM) of all global direct materials, MRO, logistics and professional services categories, global S&OP and material requirements planning activities
  • Aligned company and departmental strategy with C-level organizational leadership, including company owner and CEO, to best position the Garrett Supply Chain to accommodate aggressive e-commerce and retail growth, grow company bottom line and EBITDA
  • Delivered 1-4% in annual cost savings to company's total addressable spend each year (2015-2021) through strategic sourcing of direct materials, MRO and logistics categories; helped fuel aggressive company growth during that time period
  • Led the offshoring of certain direct materials to efficiently and cost effectively supply Garrett outlets across US and SE Asia
  • Supply Chain lead for all new market and sales channel activities in US and international markets
  • Intimate working knowledge of procurement, logistics, S&OP, supply/demand planning, production planning and inventory management. Developed and implemented Garrett's global S&OP processes
04/2013 to 08/2014 Analyst, Indirect Procurement The Hillshire Brands Company | City, STATE,
  • Led various RFx events, cost savings initiatives, spend analytics projects in marketing and professional services categories
  • Drove and supported the AP vertical to electronic payment methods and ghost card payable programs resulting in $750K reduction in annual payment processing costs
  • Led premiums RFP resulting in $80K in annual savings
07/2012 to 04/2013 Materials Analyst The Hillshire Brands Company | City, STATE,
01/2011 to 07/2012 Customer Service Account Manager Company Name | City, State,
Recent Accomplishments

2022 (KraftHeinz)

  • Created tools and analysis to execute customer bracket compliance after Planters divestiture and resulting volume loss
  • Created white-glove allocation utilization tool to improve fill rates to customers on allocated items

2020 & 2021 (Director, Supply Chain)

  • Implemented emergency COVID-19 spend protocols to limit non-essential spend, manage cash flow and mitigate supply issues
  • Partnered developers to scope and implement web application to manage inventory across three different e-commerce platforms
  • Lead team to fast-track $500K in savings via packaging, beverages and other indirect programs
  • Lead Broadline Foodservice Distribution scoping and RFP resulting in $150K in annualized savings and improved service levels to delivery locations

2019 (Director, Supply Chain)

  • Analyzed and negotiated small parcel contract, generating a projected $1.5MM in savings three years
  • Transitioned critical proprietary material to new supplier after a near supply disruption, resulting in $60K in Y1 savings
  • Onboarded new US Supply Chain team

2018 (Assoc. Dir., Supply Chain)

Expected in 2009 Bachelor of Science | Integrated Marketing Communications Illinois State University, Normal, IL, GPA:
Additional Information

Professional references and analysis/excel model samples available upon request.

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School Attended

  • Illinois State University

Job Titles Held:

  • Supply Chain Manager
  • Supply Chain & Operations Consultant
  • Director, Global Supply Chain and Procurement
  • Analyst, Indirect Procurement
  • Materials Analyst
  • Customer Service Account Manager


  • Bachelor of Science

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