Forward-thinking professional with over 13 years' experience, offering a verifiable career track record of successfully propelling care management and health care establishments to operational efficiencies and clinical excellence. Outstanding ability to effectively identify opportunities and provide tactical operational solutions. Result driven individual with track record in strategic planning/sourcing, operations management and business development. A progressive and hands-on Leader who enjoys the challenge of defining vision and objectives while driving positive organizational change. Proven history of improving operations and boosting financial health through strong leadership.
Tactical Planning and Execution
Cost Control/Efficiency focused
Excellent Resource Management
Complex Problem solver
Agile, Marketing strategies
Budget development, Exchange
Budget, Operations Management
Business development, Organizational
Business Operations, Problem solver
Change Management, Problem-solving
Contract Management, Profit
Cost Control, Project Management
Client, Project planning
Customer satisfaction, Quality
Decision-making, Relationship Management
Senior Management, Strategic planning
Finance, Strategic Sourcing
Financial Management, Phone
Hardware design, Trade shows
Regulatory Compliance, Vision
Director | 09/2018 to Current Invictus Health Group - San Clemente, CA
Collaborated with Senior Management and fellow supervisors to organize efficient site operations and achieve demanding schedule targets.
Drive strategic direction of operations in line with expectations of Leadership, including Board of Directors.
Manage resources, delegated assignments based on site plans, project needs and knowledge of individual team members.
Focused teams on developing innovative and cutting-edge approaches at all levels with effective resource allocation and strategic planning.
Managed daily operations while overseeing cross regional sites to foster increased service levels.
Led and directed cross-regional team that oversaw more than 55 employees.
Created and brought life to organization's mission and vision statements.
Confirmed company met the Joint Commission standards and maintained highest accreditation morals for client's safest and highest quality care.
Assisted company Executives during decision-making process by generating and summarizing reports to suggest corrective action(s).
President | 12/2008 to 08/2018 Dual Diagnosis Treatment Center Inc - San Clemente, CA
Achieved under-budget and on-time project management to adhere to business goals.
Oversaw business-wide changes to modernize procedures and organization.
Facilitated innovative sales and marketing strategies to facilitate business expansion.
Aligned organizational objectives with company mission, increasing revenue, profit and business growth by collaboratively developing integrated strategies.
Fostered new business through participation in trade shows and initiating communications with prospective clients via phone and email.
Supported and supervised team of 35+ professionals.
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Oversaw daily administrative operations, including regulatory compliance and finance.
For third consecutive year, helped company rank the top 11% of America's 5000 fastest-growing private companies with a three-year remarkable high sales growth rate of 721% earning a spot on Inc.
5000 list of fastest-growing private companies in America.
Developed program to promote new managers from within, building and maintaining cohesive leadership structure.
Facilitated over $41.7 million in annual business for 9+ years.
Managed daily operations while overseeing cross regional sites and enhance additional services.
Verified all sites were working optimally and kept clean meeting accreditation requirements.
Optimized processes and supervised 70+ employees, including overseeing administration, budgeting, sales and scheduling protocols.
Developed dynamic and strategic partnerships with clients to drive business development.
Full ownership of budget development, execution and adherence.
Led continuous improvements, managed corrective actions to exceed industry standard and customer satisfaction.
Associate Director | 04/2007 to 09/2009 The Cognition Group, Inc - Newark, DE
Assisted Senior Leadership in managing all aspects of operations including project planning for exceeding company's strategic goals & objectives.
Provided direction to staffs to establish operating goals and performance objectives with team leads.
Kept operations responsive and agile with proactive troubleshooting, problem-solving of routine and complex concerns.
Maintained communication and information exchange with stakeholders at multiple sites.
Communicated all capacity, sourcing and technology gaps with upper Management.
Managed supplier relationships to strengthen security of supply at best value.
Oversaw rollouts and retrievals of hardware world-wide.
Engaged analytical subject matter experts outside project teams to drive troubleshooting of critical process-related deviations and enhance process improvements.
Results: new hardware design with strict defined batteries and 3X productivity gains with 20% unit cost and 66% failure rate reductions.
Dibrugarh University - Pune, Assam | MBABusiness Administration