To obtain a challenging position that will utilize my knowledge and skills and allow for future advancement opportunities. I maintain a Strong Leadership background with experience in a supervisor/key holder position in a sales environment, experience as an Admissions Ambassador, Class Officer, New Student Orientations Leader and Resident Assistant Strong Customer Service background with 10 years in a customer facing sales environment Strong Sales background with 5 years in a retail sales environment Exposure to cataloging systems in a public library through volunteer work Exposure to an extensive core curriculum to include effective writing, critical thinking, and oral communication Thorough knowledge of the fields of psychology and management Ability to work in a fast paced environment
Experience using Sequitor, SPSS, Netace & EACMS.
Experience with many different mobile platforms including Android, Windows, Blackberry & iOS.
Customer- and service-oriented
Cash handling accuracy
Inventory control procedures
Ability to mediate disputes
Excellent communication skills
Reading comprehension skills
Written and oral communication skills
Reliable and punctual
Fielded and processed up to 20 calls per day.
Fulfilled all supervisory duties when Store Manager was on vacation.
Routinely helped as many as 50 customers each day in a high-volume retail outlet.
Met monthly sales goals for 6 months straight.
Trained new associates in the sales and customer care processes.
Scheduling appointments; AS-400; conflict resolution; contracts; customer service; creating and managing databases; hiring; inventory; leadership; Excel, MS Office, office, PowerPoint, Windows, Word; creating and enforcing policies, pricing and processes; proposals; maintain files; recruiting; sales and sales support; scheduling; spreadsheets; SPSS; supervising; answering phones
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
Job Titles Held: