Director Community Development Public Relations resume example

As the director of HEALTH, run the day to day operations of the HEALTH program. Prepared and designed all marketing tools used for the program. Perform community outreach and build relationships within the social service agencies. Monitor progression of clients and track goal progress. Case mange clients with a total of 45 active clients. Provide onsite training for Community Health Workers. Responsible for all human resources, managing two full time community health workers. Increased client activity by 75% the first quarter. Successfully led key projects which resulted in more than 135 active clients. Developed all MOU's and legal paperwork for partner agencies and clients. Prepared correspondence, accounting and financial documents for analysis.

• Led health community workers and members of the public about the importance of health, prevention and treatment.
• Established and maintained positive relationships with government regulators, residents, families, other area health care providers, physicians and community at large.
• Enhanced awareness of health resources and worked to connect individuals with programs.

Lead the Community Health Workers course through Metropolitan Community College at a remote site in St Joseph Mo. Worked with students who were studying to obtain a CHW certificate. Developed an instructional plan for the course, and ensured that it met college and department standards. Developed lesson plans and worked with colleagues to develop or modify the curriculum for a certificate program. Assessed students’ progress by grading papers, tests, and other work. Successfully graduated 14 community health workers.

Directing volunteers in recruitment, placement and maintenance. Grant writing and reporting through Senior
Corps. Supervise IRS Volunteer Tax Office site with recruitment and training of over 15 volunteers and production
of over $2 million in returns. Oversee the CLAIM Medicare Part D program, where volunteers counsel and enroll
seniors in non-biased, customized plans. Licensed through the department of insurance as a navigator for the
Affordable Care Act of 2013 where we help those without insurance obtain insurance. Experienced with Medicare
and Missouri Medicaid. Participate in the CVRN committee through the United Way; helping to expand the
volunteer networks within our community. A resource for the community, for those in need of services that are
unaware that are available to them throughout the St. Joseph community. Responsibilities included: initial
securing of funds, agreements and contracts through grant research and writing. Maintenance and compliance
with these federal programs, along with participating in audits as necessary. Obtaining federal and state
certifications and licenses required to operate these programs, including individual and entity licenses. Designing
and executing a public relations and marketing plan to educate the public regarding these programs. Recruiting and managing staff and 125 volunteers that provide direct service.

A state and federal licensed Navigator, worked with local communities to help develop and secure health
insurance for current residents. I'm very detailed orientated; worked on the computers daily running several
different computer software programs and use communication skills daily with clients. In charge of outreach
projects and presentations. Served on HEALTH committees, one of which I lead, whose sole purpose is to help
increase awareness and prevention for one's individual health. Was ranked the highest navigator throughout the
state of Missouri as far as client contacts, enrollment and out-reach. I reached my goal of outreach and sign ups at 313%. Claim certified and help with Part D (Prescription Drug Plans).