HEALTHCARE OPERATIONS Motivated, Honest, and Efficient Organizational Director has 15 years of extensive experience in Supply Chain and Operations Management. Multifaceted professional continually seeking opportunities to learn and grow professionally and individually. With solid experience in project management, team building, training, and process improvement, this highly accomplished candidate acquired crucial skills and expertise from working in Healthcare Supply Chain and on projects involving Lean concepts. Dedicated leader can work independently as well as with teams, and can perform multiple challenging tasks effectively with little or no supervision. Excellent people skills and vast knowledge make the candidate efficient in achieving maximum profitability and growth in line with company vision and goals; thrives in demanding creative environments, commits to every task, seeks out ways to continually improve, and excels under pressure. The following are a few of the focused areas of experience and knowledge: Supply Chain & Lean Management * Staff Training & Development Process/Workflow Management * Salary Structure & Compensation Analysis Strategic Planning & Inventory Control * Interpersonal Communication Skills Team Building * Value Analysis Process Improvement Projects * Change Management
Supply Chain & Lean Management
Staff Training & Development
Salary Structure & Compensation Analysis
Strategic Planning & Inventory Control
Process Improvement Projects
Completed Training in Intermountain Healthcare (2011 - 2014):.
Director July 2015 to CurrentBanner Health Banner Ironwood & Goldfield Medical Centers － AZ
Manage overall supply expense of the hospital facilities through utilization reviews, product standardizations, contract compliance, and inventory management/control.
Provide direction, strategy and leadership for the supply chain and materials management functions.
Conduct weekly leadership rounding with patients in various areas of the facility as part of the patient experience committee.
Develop and oversee the department budget of multiple facilities in conjunction with corporate goals and objectives.
Evaluate internal supply chain processes to improve efficiencies and inventory accuracy.
Provide facility level direction on supply chain processes, as well as work with corporate supply chain team to align strategies and processes to achieve supply chain efficiencies and maintain service levels of the standalone facilities.
Successfully implemented paperless picking process through use of handheld devices.
Improved pick accuracy and efficiency with item validation and reduced manual labor of pick ticket confirmation process.
Director of Supply Chain May 2014 to July 2015Gila River Health Care Management and Central Supply － Sacaton, AZ
Developed, lead and executed the implementation of Lawson/Infor system in supply chain.
Worked with consultants to build and develop supply chain processes to meet organizational needs and policies and procedures.
Implemented EDI system for electronic processing of purchase orders.
Implemented and trained GRHC staff on the use of online purchase requisition system including process flows for purchase approvals at various levels based on dollar thresholds.
Implemented mobile supply chain management system including handheld ordering, picking, receiving, and cycle counting.
Responsible for overall supply chain, procurement, acquisition, and distribution of materials, equipment and services, by maintaining the supply inventory in a cost saving and timely manner for all nursing units, clinics, housekeeping, maintenance, and central supply.
Serve as point of contact and resource to executive leadership, physicians, and GPO for all purchasing procedures, expense reduction initiatives, value analysis, and contract awards for major purchases.
Manage and lead process for major purchases exceeding $25,000 through RFP process by developing written RFP document, vendor selection, scoring/grading evaluation criteria, selecting review panel, and recommending contract award to Executive Team and Board of Directors.
Lead value analysis committee for organization focused on product standardization, patient and employee safety, infection prevention, employee health, and life cycle of supplies, equipment and furnishings purchased.
Develop, follow and manage departmental budgets for Materials Management and Central Supply Departments.
Responsible to select, hire, and train all supply chain and central supply staff.
Conduct goal setting, annual evaluations, and corrective action as needed.
Facilitate regular and effective team meetings/huddles to help ensure that department goals are met.
Materials Management Operations Manager March 2010 to April 2014Intermountain Health Care － Salt Lake City, UT
Served as key member of planning and implementation team for system wide transition to self-distribution and LUM (Low or Logical Unit of Measure) distribution.
Leader of pilot facility for LUM distribution and were able to increase department productivity through improved process efficiency with scanning and delivering of nursing unit orders.
Accountable to standardize processes and provide strategic direction in a proper, effective and efficient way utilizing the staff and current SCO tools.
Assuring that standardized processes, i.e., Inventory, Distribution, and Receiving are proper and per policy.
Executed several improvement projects, including lean management processes, cost savings, continuous employee education, and developmental training programs with multiple projects receiving awards and recognition at the system level.
Exemplified and fostered an environment of professionalism and employee engagement in the department.
Responsible for creating an effective department culture which ensures an engaged workforce.
Mentoring and coaching staff and valuing employee input.
Facilitate and encouraged staff development and competence.
Prepared annual budget and worked within the set budget; headed quality improvement team in improving medical supplies and materials to promote patient safety and successful product implementation.
Oversaw daily operations of medical supply distribution through the hospital including all nursing floors, OR, Cath Lab, General Lab, Surgical Center, Women's Center, and Wound Care.
Collaborated closely with the hospital's department managers in efficiently assessing their supply requirements and usage and identifying opportunities for product change.
Fixed Operations Director March 2007 to January 2010Stephen Wade Powersports － Saint George, UT
Succeeded in efficiently managing inventory for parts and accessories; oversaw staff comprising of 25 employees, and developed and followed yearly budgets.
Developed individual and departmental goals and regularly checked goal progress; employed an effective expense management that improved profits in a down market.
Prospered in efficiently improving the Service Department resulting in its setting of company sales records on 2 separate occasions.
Built and cultivated lasting relationships with vendors; complied with manufacture standards to continue dealer privileges in using, selling, and servicing their products.
Executed employee developmental training to increase work performance and boost their morale; regularly met with top dealer group in the nation for Parts and Service Directors.
Master of Health Administration : Apr 2013Weber State University － Ogden, UT4.0/4.0
Bachelor of Science : Health Administration, 2011Weber State University － Ogden, UTHealth Administration 3.87/4.00