Director Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary


Highly skilled and empathetic Social Worker with more than 25 years in Child Protection and Foster Care services. Managed and supervised professional staff in social services exhibiting sound judgment in difficult and high stress situations. Active listener and advocate providing meaningful support to all clients.
  • Staff supervision
  • Identifying best practices
  • Time management
  • Complex problem solving
  • Quantitative and qualitative analysis
  • Ethical approach
  • Superior attention to detail
  • Partnering with cross-functional disciplines
  • Crisis intervention training
  • Conflict resolution skills
  • Life skills counseling
  • Strengths-based solution-focused therapy
  • DSM-IV knowledge
  • Knowledge of medical and psychiatric terminology
  • Psychosocial assessments expert
Work History
11/2012 to 02/2015 Director New York Life | Albuquerque, NM,
  • Revised plans as needed to meet changing goals and requirements.
  • Anticipated and prepared required materials for meetings.
  • Prepared operational and salary budgets.
  • Oversaw HR training, coaching, mentoring and staff retention.
  • Prioritized workflow and managed schedules to deliver completed projects under deadline.
  • Researched and resolved issues regarding the integrity of data flow into databases.
  • Documented business processes and analyzed procedures to see that they would meet changing business needs.
03/1995 to 11/2009 Child Protection Family Case Manager State Of Indiana | City, STATE,
  • Collected and analyzed data on individual clients using records, tests, interviews and professional sources.
  • Consulted with clients when developing long term treatment plan goals and objectives.
  • Encouraged clients to get involved in social, recreational and other therapeutic activities to enhance interpersonal skills and develop social relationships.
  • Addressed legal issues, assisting with hearings and providing testimony to inform custody arrangements
  • Coordinated mental health support services.
  • Maintained case files that included activities, progress notes, evaluations, and recommendations
  • Maintained individual client treatment files in accordance with agency policies and procedures
Expected in Master of Social Work | Family and Community Indiana University, Gary, IN GPA:
Expected in Bachelors of Science and Arts | Business and Psychology Calumet College, Whiting, GPA:

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Resume Overview

School Attended
  • Indiana University
  • Calumet College
Job Titles Held:
  • Director
  • Child Protection Family Case Manager
  • Master of Social Work
  • Bachelors of Science and Arts