director resume example with 20+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -

Technical leader with over 25 years of experience in global product portfolio strategy development and implementation. Demonstrated strengths in new product development, manufacturing scale up, global technical customer service, product portfolio management, team building, and motivational skills. Well-organized professional with strong interactions with operations, marketing and sales, supply chain, suppliers, and customers. Significant record of success contributing to revenue enhancement through new product releases, cost reductions through manufacturing efficiencies, product performance consistency, and quality management. Excellent issues management skills. Focused on safety, excellence, and continuous improvement.

  • Team Building
  • Crisis Management
  • Organizational Development
  • Issues Resolution
  • Strategic Planning
  • People Management
  • Script Review and Revision
  • Creativity and Innovation
  • Verbal and Written Communication
  • Time Management
  • Critical Thinking
  • Problem-Solving
  • Research Information Sourcing
12/2000 to Current
Director Chick-Fil-A Irvine, CA,
  • A global chemical manufacturing company with 1100 customers in over 100 countries
  • Product Development, Quality, and Technical Service
  • Ey member of the global R&D, Quality, and Technical Service team responsible for directing a group of ~20 scientists engaged in research and development, product launch, and commercialization of new products
  • Worked with global customers ranging from Samsung to Sherwin Williams and launched new products through a disciplined New Product Development (NPD) process resulting in >$200MM/year revenue enhancement
  • Reduced global manufacturing costs by 10% through raw material consolidation, SKU reduction, and globalization of product testing
  • Improved quality control resulting in greater than 99% in spec products at all global production facilities using Six Sigma tools and stringent statistical process controls
  • Lowered customer claims by 25% by providing premier technical service support, resolving issues in existing and new products, and improving customer product performance
  • Reduced turnover of laboratory staff by 33% through team-based work management, improved engagement process, building morale, and increasing project focus
  • Currently leading a technical integration project to globalize all research and development, quality control, and technical service activities at 9 different global facilities resulting from recent acquisition.
12/1997 to 12/2000
Team Leader Suny Upstate Medical University Syracuse, NY,
  • World’s leading producer of polymers with $7.5 billion in annual revenues
  • R&D and Technical Service
  • Esponsible for directing scientists in developing innovative polymers for applications ranging from high performance marine and industrial coatings to printed circuit boards
  • Launched patented “Next Gen” waterborne floor coating for high-end residential and industrial floors
  • Developed products for low temperature (sub-zero) application for marine industry
  • Designed environmentally safe flexible polymers for ship hulls to safely transport food grains across the globe
  • Provided technical support to marine, preventive maintenance, and protective coatings manufacturers.
12/1995 to 12/1997
Lab Manager Adventist Health System Harrisburg, PA,
  • A research group supporting industrial and governmental research projects, Managed a research group of 20+ post-doctoral fellows, graduates, undergraduates, and research associates
  • Hold over 10 patents for developing innovative products using renewable resources
  • Commercialized Exxon’s unique products in high-end architectural coatings market
  • Launched Lubrizol’s raw materials in a rapidly growing powder coatings application
  • Formulated revolutionary environmentally friendly cosmetics for L’Oreal.
12/1987 to 12/1989
Senior Chemist Aecom Technology Corporation Hunt Valley, MD,
  • A leading supplier of industrial and architectural coatings in India
  • Automotive and Industrial Coatings
  • Introduced first of its kind metallic and pearlescent pigment-based coatings in the booming auto industry in India resulting in >50MM/year in revenue enhancements
  • Led several product launches and commercialization efforts
  • Provided technical service to major multi-national companies such as Honda, Suzuki, and Kawasaki.
Education and Training
Expected in to to
University of Houston - ,
Expected in to to
Ph.D: Polymer Science and Engineering
University of Southern Mississippi - ,
Expected in to to
B.S: Chemical Engineering
Indian Institute of Chemical Technology - ,
Expected in to to
B.S: Chemistry
University of Bombay - ,
Expected in to to
Bachelors in General Law:
University of Bombay - ,
  • Successfully Implementing the Stage-Gate Process for New Product Development, Stage-Gate Inc
  • Supply Chain Management, Broad Graduate School of Management, Michigan State University
  • High Performance Leadership, Procorp Associates Inc
  • Leadership Communication, Procorp Associates Inc
  • Diversity Training, Elsie Y
  • Cross Inc
  • Resume of, Page 1 of 2

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Resume Overview

School Attended

  • University of Houston
  • University of Southern Mississippi
  • Indian Institute of Chemical Technology
  • University of Bombay
  • University of Bombay

Job Titles Held:

  • Director
  • Team Leader
  • Lab Manager
  • Senior Chemist


  • M.B.A
  • Ph.D
  • B.S
  • B.S
  • Bachelors in General Law

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