Experienced DSS caseworker, with over ten years of Crisis Intervention work; Director, non-profit 2-county, 2-shelter organization, serving victims of
domestic violence and their families; recent Human Services, Marriage and Family Counseling Master's graduate; and, 2011 inductee into Chi Sigma Iota, Counseling Academic
and Professional Honor Society International. Critical thinker, empathic and highly intuitive communicator, with ability to connect, assess, and set goals quickly. Committed to positive regard in the process of resolving life's problems and healing the wounds.
08/1989 to 12/1989
DirectorREACH, Battered Women's Organization and Shelter － Sylva, NC
Attended regular Board of Directors meetings, reporting to members on current pertinent operational and fiscal status; while also outlining upcoming projected needs.
Directed and supervised staff and operations for this 2-County, 2-shelter, non-profit organization, providing a broad range of services, to community members, whose families were affected by domestic violence, toward the goal of educating and strengthening family members and systems, so as to ameliorate recurrence rates.
Supervised, facilitated, and participated in group and individual intake/counseling.
Supervised and participated in provision of community educational services related to domestic violence/child abuse, toward a goal of raising public awareness of this serious issue.
Networked with existing community agencies and organizations toward effective service provision to REACH clients and community members.
Supervised and participated in community fundraising events, as well as in REACH Volunteer recruitment/coordination.
Managed REACH fiscal and bookkeeping records, successfully updating the organization's system and bringing it online.
Engaged in successful grant writing, securing for the organization a $5,000 unrestricted program grant, in support of local families in need of services related to domestic violence.
Engaged in staff development planning and activities.
05/1976 to 06/1989
DHS Emergency First Responder/Crisis Hotline Counselor, Senior Social WorkerVirginia Beach Department of Human Services － Virginia Beach, VA
First Responder to broad range of critical DHR emergency services, to include Child Protective
Services, Adult Protective Services, Foster Care, and Basic
Needs (provision of food, housing, or other such after-hours services, on an emergency basis). Worked closely with local police and the local Juvenile Domestic Relations Court, as well as with hospitals, and other local agencies and professionals, toward the goal of intervention/assessment/protection/stabilization of crisis situations, often involving domestic violence and/or child abuse/neglect.
05/1975 to 05/1976
Social Worker - DSS Liaison to Virginia Beach Juvenile and Domestic Relations Court (JDRC)Virginia Beach Department of Social Services (DSS) － Virginia Beach, VA
Served as DSS representative in the Virginia Beach Juvenile and Domestic Relations Court. Provided DSS support for JDRC judges and probation staff, as needed. Provided and coordinated DSS Intake services for new DSS cases, referred by the Court.
09/1971 to 11/1973
Employment Counselor/Intake SupervisorVA Employment Commission － Portsmouth, VA
Supervised Intake staff and activities for the federally instituted, Work Incentive Program (WIN), toward the goal of financial independence for Department of Social Services', Aid to Dependent Children clients.
Conducted Orientation classes for new WIN enrollees, providing basic interviewing skills, and an overview of employment/training opportunities, via interactive learning such as role play; interactive sessions with speakers from local businesses/training programs; field trips; and, skills training related to the completion of the actual work/education application.
Co-ordinated with the city's local Department of Social Services, WIN Team, and with the Virginia Employment Commission's (VEC) nWIN Work/Training Development staff, on behalf of new WIN Program enrollees.
Provided training to DSS/WIN Team staff regarding VEC/WIN policy changes.
MA: Human Services, Marriage and Family CounselingLiberty University － Lynchburg, VAHuman Services, Marriage and Family Counseling
BS: PsychologyWestern Carolina University － Cullowhee, NCPsychology
Crisis intervention, casework, multi-disciplinary teamwork, grant writing, counseling, fundraising, WIN, profit, recruitment, Social Services, staffing, training development, group facilitation, reporting, training, networking, facilitating, child protective services, adult services, adult protective services, foster care, adoptive home studies, day care provider home studies/approval, day care, Microsoft Office - Word, staffing, supervision, director, supervisor, supportive services, domestic violence, family systems, group work, resolution, service plans, body language, perceptive, self-aware, organization, boundaries, empathy, active listening, team player, creative thinking, coordination, ability to connect quickly, sensitivity, strong communicator, personal strength, compliance, critical thinking, strategic planning, goal planning, home visits, quick assessment, strong advocate, ability to confront sensitively and appropriately, convincing, skilled de-escalator, intuitive, experienced, Masters degree