director resume example with 20+ years of experience

(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Jessica is an accomplished telecommunications and computer networking professional with broad experience in product management and marketing. He is skilled in generating compelling marketing collateral, proficient in creating product requirements & roadmap, experienced in producing and delivering innovative solutions, and holds 3 US patents.
  • Product Marketing
  • Customer References
  • Digital and Social Campaigns
  • Key Message Development
  • Lead Generation
  • Executive Briefings
  • Press & Analyst Relations
  • Channels & Alliances
  • Sales Engagement
  • Technical Skills
  • Domain Expertise: Unified Communications (VoIP), VoLTE and VoWiFi Technology, Internet of Things (IoT), Telecommunications Cloud, Network Functions Virtualization (NFV), Application and Services Orchestration, Long Term Evolution (LTE) Networks, Network Security
  • Products: Session Border Controllers (SBCs), IP Multimedia Subsystem (IMS) Signaling Core, Application Servers
Education and Training
NC State University Raleigh, North Carolina Expected in MBA : Marketing - GPA : Marketing Elected to Phi Kappa Phi and Beta Gamma Sigma honor societies
UC Santa Barbara, California Expected in MS : Computer Science - GPA : Computer Science
Indian Institute of Technology Varanasi, Expected in B.Tech : Electronics Engineering - GPA : Electronics Engineering
Hcl Technologies Ltd. - Director
, , 01/2014 - Present
  • Enable sales by creating messaging and showing the value proposition for Oracle Communications' portfolio of session delivery products and solutions.
  • Generate leads and accelerate revenue.
  • Raise awareness in the business, technical, and analyst communities.
  • Evolve product roadmaps through customer advocacy.
  • Engaged with decision makers from major telecoms such as Verizon Wireless, Syniverse, BICS, Telenet, Belgacom, Vodafone, Alianza, VoIP Logic, Algar, etc., leading to cross and up sales and revenue pipeline boosts by up to 20% in each.
  • Generated leads by representing Oracle in major industry events such as Mobile World Congress, by delivering keynotes, panel discussions, conceiving and demonstrating Oracle solutions, and meetings with business and technical leaders.
  • Worked closely with analysts from IHS Markit, Global Data, Dell'Oro, 650 Group and Exact Ventures for product and market briefings for favorable coverage.
  • Generated several press releases, case-studies, video testimonials for marketing purposes.
  • Conceived and led execution of persona-based digital and social-media marketing campaigns on Security, Signaling, and NFV technologies.
  • Led evolution of Oracle products towards virtualization and helped position VNFs for IMS products with application and service level orchestration for cloud deployments.
Premier Tech - Product Manager
, , 01/1999 - 01/2013
  • Engage with customers for their current and future requirements.
  • Work with partners for creating and developing an ecosystem of products and applications.
  • Create product requirement documents for development engineers to implement new features.
  • Increased acceptance and sales of Cisco IP communications products.
  • Introduced usage-based licensing that captured additional value for Cisco and increased annual revenue by more than $10 Million.
  • Drove the development of H.323 protocol in International Telecommunications Union (ITU-T), a global telephony standards body, which increased cooperation among vendors, and won the acceptance of Cisco initiatives.
  • Worked directly with customers such as ITXC, SingTel, China Unicom, Fastweb, Genuity, and iBasis to understand their business.
Continental - Development Engineer
, , 01/1997 - 01/1999
  • Develop software for Cisco routers and IP Phones in the areas of Unified Communications.
  • Emphasis on communications protocols, call routing, scalability, and high availability Develop software for Nortel DMS-100 switch in the area of Computer Telephony Integration.
  • Develop IP telephony gateway and gatekeeper for enterprise market-based on H.323 protocol.
- Technical Marketing Engineer
, , -
  • Create and socialize collateral for designing and deploying Cisco products.
  • Conduct seminars and briefings for Executives.
  • Determine customer needs for their unique requirements.
  • Conduct proof-of-concept testing on complete solutions.
  • Look for areas to innovate and feed them back into product development.
  • Led the development of Cisco Solution Reference Network Design (SRND) and Cisco Verified Design (CVD) guides in the areas of Unified Communications, Desktop Virtualization (VXI), and video-enabled contact centers (Remote Expert).
  • Created a user-friendly tool to help figure out hardware, software, and licensing requirements for Cisco solutions.
  • This tool is a pre-requirement for sales of all complex deployments consisting of many Cisco products in multi-million dollar amounts.
  • Provided guidance to prominent Cisco partners and customers such as AT&T for the successful insertion of Cisco Communications Manager and Session Border Controllers in their reference architectures leading to continuing revenue stream for Cisco.
Activities and Honors
Analyst, Cisco, Cisco routers, communications protocols, hardware, concept, Computer Telephony Integration, delivery, Dell, designing, features, gateway, Communications Manager, IMS, IP, Logic, marketing, market, meetings, messaging, Multimedia, enterprise, Network Design, Network Security, Network, Networks, Nortel, Oracle, Press, press releases, product development, Product Marketing, requirement, routing, Sales, seminars, Servers, Develop software, switch, telecoms, Telecommunications, telephony, Phones, unique, video, VoIP
Additional Information
  • Patents *US Patents 6868059 and 7453891: Clusters of devices, softwares and methods for improved handling of a gatekeeper load in VoIP communication *US Patent 7591013: System and method for client initiated authentication in a session initiation protocol environment *US Patent 9178742: System and method for maintaining a provisioned configuration for an endpoint in a communications network

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Resume Overview

School Attended

  • NC State University
  • UC
  • Indian Institute of Technology

Job Titles Held:

  • Director
  • Product Manager
  • Development Engineer
  • Technical Marketing Engineer


  • MBA
  • MS
  • B.Tech

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