Direct Fulfillment Associate Resume Example Company Name

DIRECT FULFILLMENT ASSOCIATE

Summary

Dependable team player with solid background in fulfillment. Highly productive, organized and efficient with the stamina to stand or walk for long hours.

Hardworking and reliable, with strong ability in multitasking and engagement. Highly organized, proactive and punctual with team-oriented mentality.

Familiar with following security standards, advocating for resources and utilizing relationship-focused approaches to maximize satisfaction. Personable, amiable and open communication style paired with excellent interpersonal, critical thinking and problem-solving skills. Accurately and efficiently updates logs and reports.

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Skills

People skills
Training & Development

Friendly, positive attitude
Report creation

Experience

Company Name | City, StateDirect Fulfillment Associate10/2019 - Current

Assisted in picking and loading process as required by business needs by efficiently picking and assembling orders.
Gathered and organized merchandise for distribution into appropriate envelopes, boxes or pallets.
Operated handheld scanners to track merchandise throughout fulfillment process.
Met trucks carrying incoming shipments, carefully unloaded merchandise and moved containers or pallets to staging locations.
Coordinated with other associates on day-to-day work activities to drive productivity and achieve operational objectives.
Adhered closely to safety procedures in daily operations and reported hazards or accidents to management.
Kept assigned work areas clean and orderly to promote efficiency and mitigate risk of accidents.
Stocked and rotated products, supplies and paper goods to optimize freshness.
Accepted, processed and filled orders quickly and accurately.
Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
Received incoming product deliveries and relocated to storage shelves, coolers or bins.
Used RF scanner to pick items from bins and complete orders.

Company Name | City, StateFranchise Owner07/2017 - 02/2019

Built new business under DoubleDaves brand, including hiring all employees and coordinating site preparations.
Boosted business with successful marketing strategies and customer appreciation events.
Trained with experienced franchisees to learn ins-and-outs of DoubleDaves business and corporate requirements.
Handled day-to-day business issues expertly to maintain efficient, successful operations.
Maintained accurate accounts detailing revenue, expenses and payments to corporate office.
Reconciled daily sales, returns and financial transaction reports and prepared bank deposits.
Kept up-to-date on all regulatory changes affecting business operations.
Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies.
Maintained functional and orderly building areas to meet all business needs and deliver professional appeal to customers.
Managed food preparation, guest interaction, quality control, and customer relations.
Created and implemented marketing and advertising strategies to support revenue goals and promote strategic growth.
Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Photographed products for sale and posted pictures online to increase visibility and showcase current product availability.

Company Name | City, StateManager07/2011 - 08/2017

Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Assigned tasks to associates to fit skill levels and maximize team performance.
Recruited and hired qualified candidates to fill open positions.
Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
Trained employees on additional job positions to maintain coverage of roles at all times.
Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
Cross-trained in every store role to maximize operational knowledge.
Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
Generated reports to assess performance and make adjustments.

Education and Training

Central High School | City, StateHigh School Diploma12/2006

West Valley College | City, StateSome College (No Degree)

Resume Overview

School Attended

Central High School
West Valley College

Job Titles Held:

Direct Fulfillment Associate
Franchise Owner
Manager

Degrees

High School Diploma
Some College (No Degree)

Direct Fulfillment Associate Resume Example

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