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dining room manager resume example with 11+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Dedicated Dining Room Manager committed to organization and high standards of customer service. Adept at interpersonal communication and professionalism with extensive knowledge of [Type of dining]. Successful at training a best-in-class front of house staff. Motivated Dining Room Manager with 1 years of experience in 1 year industry. Successful at leadership and multitasking with outstanding eye for detail and extensive knowledge of streamlining dining room functions. Committed to professional aesthetics and top-of-the-line customer service. Hardworking and passionate jobseeker with strong organizational skills eager to secure entry-level managing position in environment. Ready to help team achieve company goals. Reliable employee seeking full time position. Offering excellent communication and good judgment.

Skills
  • Relationship Building
  • Recruitment and Hiring
  • Inventory Management
  • Scheduling Staff
  • Health Code Compliance
  • Money Handling
  • Fire Safety Regulations
  • Training and Onboarding
  • Quality Assurance
  • Portion Control
  • Problem Solving
  • Front of House Management
  • Menu Pricing and Writing
  • Anticipating Problems
  • Customer Retention
  • Reliable and Responsible
  • Written and Verbal Communication
Work History
12/2019 to Current Dining Room Manager Benchmark Senior Living | Whisper Woods Of Smithtown, NY,
  • Greeted guests, sat at tables and brought orders to assist front of house staff.
  • Took special reservations and planned restaurant accommodations with kitchen and front of house staff.
  • Implemented training program for front of house staff to maintain high standards of customer service.
  • Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
  • Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
  • Maximized quality assurance by completing frequent line checks.
  • Motivated staff to perform at peak efficiency and quality.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Coordinated and organized all restaurant inventory.
  • Verified prepared food met all standards for quality and quantity before serving to customers.
  • Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining [Number]% accuracy.
  • Oversaw food preparation and monitored safety protocols.
Feb2010 to Nov2019 Enviromental Tech " House Keeper " Reata Glen | San Juan Capistrano, CA,
  • Worked on cleaning team to service hotels, offices and other commercial buildings.
  • Operated power equipment tools such as backpack vacuums and floor sweepers.
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
  • Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
  • Dusted picture frames and wall hangings with cloth.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Trained new employees on all departmental procedures and provided assistance in finding cleaning supplies.
  • Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Verified cleanliness and organization of storage areas and carts.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
  • Waxed and polished wood floors and other woodwork.
  • Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
  • Documented and reported all necessary facility and building repairs observed.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Cleaned elevators, glass and planters in public areas such as lobby, pool and public restrooms.
  • Kept building entryway glass clean and polished for professional presentation.
  • Adhered to professional house cleaning checklist.
  • Used chemicals by following all safety protocols and procedures to avoid burns and injuries.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
May to Nov House Cleaner House Cleaning | City, STATE,
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Worked on cleaning team to service hotels, offices and other commercial buildings.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Emptied trashcans and transported waste to collection areas.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
  • Used chemicals by following all safety protocols and procedures to avoid burns and injuries.
  • Operated power equipment tools such as backpack vacuums and floor sweepers.
  • Spot-cleaned stains and repaired scuffs or dings to maintain furniture and walls.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Responded to requests from patrons for linens and toiletries.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
  • Completed laundry services with special attention to care instructions, including hand-washing and dry cleaning.
  • Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Adhered to professional house cleaning checklist.
Education
Expected in 06/1992 to to High School Diploma | Northern High School, Durham, NC GPA:

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Resume Overview

School Attended

  • Northern High School

Job Titles Held:

  • Dining Room Manager
  • Enviromental Tech " House Keeper "
  • House Cleaner

Degrees

  • High School Diploma

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