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Dillard's Brand Ambassador Resume Example

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EnidHarvey
Professional Summary

Seasoned Interior Decorator with over 15 years of experience in the home decor industry selling high-end furniture, accessories,bedding, custom design draperies and more.

Customer-oriented recognized for communicating well with customers to find furniture and accessories according to their style and needs. Expert creating windows that sell to stores and boutiques and delivering presentations to small or large groups. Excellent customer service skills Experience in creating vignettes, arranging, and presenting merchandising for showrooms, trade home shows and seasonal including: Fall, Easter and Christmas time for houses and business. Also decorating for weddings and tackling new challenges.

Experience in providing in-home design consultation services selling to high end neighborhoods. Experience in indoor Christmas decorations at clients home in this area and previously in Florida. From initial consultation through final installation and dedicated customer service provided by follow up calls and after on site project visits.

For the last 4 years working in the Retail Fashion Industry as Brand Ambassador Associate for Dillard's Department Store, and as Assistant Store Manager for Chico's Boutique in Shreveport, Louisiana . Brand Ambassador dedicated to driving brand awareness. Skilled in helping customers find desirable products.

Accomplishments

Certified Interior Decorator International Member 2003 to 2015

Window Fashions Certified Professional 2005-2015

Decorating Den Interior Systems Training - July-August 2002 Easton, VA

Furniture School - DDS in High Point North Carolina Consisted of 2 weeks training at the furniture vendors and furniture makers Certification 2003

Certified Green Specialist 2008-2014

Decorating Den Dream Room competition Winner

Positive Thinker Award Jim Bugg , President DDI recognition in various occasions

Franchise of the Region East Texas 2010,2011 2012, 2013, 2014

Monthly Top Twenty Sales Achievers for many years

Work featured in local and national magazines

Work History
Modani Furniture- Dillard's Brand Ambassador
Irvine , CA01/2017 - 03/2020
  • Communicated product value, quality and style to educate and entice potential customers.
  • Rang up customers by processing cash and credit payments to complete sales transactions on average each $200 or more per hour.
  • Analyzed consumer usage patterns to identify trends and target key demographics.
  • Organized and stocked merchandise to keep necessary levels for sales demand.
  • Dress mannequins with latest trendy selections
  • Top Performance seller
Chico's FAS Inc.- Assistant Store Manager
City , STATE02/2016 - 12/2016
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Rotated merchandise and displays to feature new products and promotions.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Handled customer service by dealing with complaints, organizing stock and answering customer questions.
  • Lead by example with record sales of over $225,000.00 first 8 months
  • Met or exceeded monthly sales goals as team leader by up to 38%.
Decorating Den Interiors- Owner/Interior Decorator
City , STATE02/2000 - 12/2015
  • Maintained knowledge of constantly changing interior design trends and products.
  • Selected and organized color schemes for clients.
  • Decorated home spaces according to customer goals
  • Worked closely with corporate offices and district managers to market promotions and trending products.
  • Presented available color palettes and helped select colors that reflected client personality and goals.
  • Purchased accessories to coordinate with furniture purchases and enhance rooms.
  • Advised clients on methods to keep spaces fresh and inviting.
  • Furnished and designed residential properties for more than 15 years, and consulted with clients to determine decorating needs and preferences.
  • Arranged furniture to facilitate traffic flow and design objectives.
  • Documented costs, tracked purchases and administered client budgets.
  • Created digital window treatments designs using sophisticated software programs
  • Represented over 100 vendors on furniture, flooring, lightning, bedding, accessories and more
  • Multimillions dollar's franchise owner
Hobbies

I love to design flowers arrangements. I did most of my clients center pieces for dining room, living rooms, and accent tables for all seasons.

Design and decorate houses for the holidays "Christmas" on site by scratch from designing wreaths, decorating Christmas trees and all the way to garlands and vignettes.

Decorate on site for weddings, 15 year old parties.

In my spare time I enjoy listening to classic music, opera, smooth jazz and piano solos. Enjoy very much tenors and baritone singers.

Enjoy taking tours of old houses and abandoned architectural structures.

Skills
  • Fully Bilingual - English and Spanish fluently
  • Design on site mostly customers homes/offices
  • Prospecting Clients
  • Mind for marketing
  • High-End Residential Work
  • Microsoft word
  • Luxury Furniture Sales
  • High End Design for indoors Christmas, Fall, Spring, Weddings and Quinceaneros
  • Product Knowledge
  • Sales expertise
  • Relationship builder
  • POS
  • Sales Goals getter
  • Effective Communicator
Education
Luis Llorens TorresCityHigh School Diploma
Pontifical Catholic University of Puerto RicoCity, State

Studied for 3 years Business Administration

Did not finished degree - Got married

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How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

82Good
Resume Strength
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Resume Overview

School Attended

  • Luis Llorens Torres
  • Pontifical Catholic University of Puerto Rico

Job Titles Held:

  • Dillard's Brand Ambassador
  • Assistant Store Manager
  • Owner/Interior Decorator

Degrees

  • High School Diploma

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