Innovative leader with over 14 years of retail and operations experience seeks position offering opportunities for new professional challenges. Well-rounded communicator, equally comfortable presenting to executives and front line team members. Proven success leading to achievement of goals and growth of the organization.
Responsible for becoming Subject Matter Expert status of all assigned digital products. Own digital products throughout the product life cycle, from discovery, through development, post launch and through upgrades, ensuring that the product performs as expected and remain relevant to the needs of the credit union and the members.
Led and directed the sales and operational soundness of the Credit Union's 7 retail branches and the Retail Operations & Development (ROaD) department.
Managed the service and operational team members of the 2nd largest branch of the bank consisting of 13 team members and a remote drive-thru.
Managed the overall success of the branch in sales, operations, and member service of multiple locations simultaneously.
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current online student
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