Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:

Outgoing worker offering extensive knowledge of customer service techniques, hospitality etiquette, superior communication and writing skills. Organized, independent worker with strong time management skills. Detail-oriented and able to learn new tasks quickly and effectively.

  • Highly responsible, reliable, Upbeat, Outgoing and Positive
  • Works well under pressure
  • Mathematical aptitude
  • Exceptional interpersonal skills Food safety understanding
  • Virginia Food Handlers card
  • Attention to detail
  • Excellent Customer Service Skill
  • Masterful Customer Support Skill
  • Problem resolution
  • Team management
  • Supervision
Dietary Clerk, 02/2020 to Current
Methodist Health SystemMidlothian, TX,
  • Encouraged clients and caregivers to follow recommended food guidelines for well-balanced diets by giving suggestions of various wholesome foods and meals.
  • Researched and identified ingredients and nutritional components of foods, diets and menu choices.
  • Educated employees by serving as nutrition resource to departmental and healthcare staff to enhance nutritional services.
  • Collaborated extensively with interdisciplinary care team to meet nutritional needs of each resident.
  • Earned reputation for good attendance and hard work.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Improved operations by working with team members and customers to find workable solutions.
Dietary Aide, 06/2013 to Current
Hawkeye Care Centers Of IowaDubuque, IA,
  • Assisted guests with making menu choices in an informative and helpful fashion.
  • Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
  • Answered questions about menu selections and made recommendations when requested.
  • Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Regularly checked on guests to ensure satisfaction with each food course and beverages.
  • Skillfully anticipated and addressed guests' service needs.
  • Consistently adhered to quality expectations andstandards.
  • Delivered exceptional, friendly and fast service.
  • Accurately recorded orders and partnered with team membersto serve food and beverages that exceeded guests' expectations.
  • Routinely cleaned table linens, table settings,glassware, windowsills, carpets, counters, floors, storage areas and service refrigerators.
  • Effectively used items instock to decrease waste and profit loss.
  • Inquired about guest satisfaction, anticipated additional needs and happilyfulfilled requests.
  • Maintained a professional tone of voice and words at all times, including during peak rush hours.
  • Welcomed and acknowledge all guests in a friendly, service-orientedmanner.
  • Completed opening and closing checklists according to set standards.
  • Actively complied with all health department regulations and rectified issues immediately.
  • Provided high quality service.
  • Served specific meals to patients with special dietary needs with accuracy and speed.
Supervisor, 02/2012 to 04/2013
Omnicom Media GroupDallas, TX,
  • Described use and operation of merchandise to customers.
  • Received and processed cash and credit payments for in-store purchases.
  • Opened and closed the store, including counting cash, opening and closing cash registers andcreating staff assignments.
  • Shared product knowledge with customers while making personal recommendations. Demonstrated that customers come first by serving them with a sense of urgency.
  • Maintained friendly and professional customer interactions.
  • Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.Prevented store losses using awareness, attention to detail and integrity.
  • Trained new employees.
  • Cross-trained andprovided back-up for other customer service representatives when needed.
  • Worked as a team member performing cashier duties, product assistance and cleaning.
  • Expressed appreciation and invited customers to return to the store.
Sales Representative, 01/2010 to 12/2011
CarchexTowson, MD,
  • Prevented store losses using awareness, attention to detail and integrity.
  • Trained new employees.
  • Cross-trained and provided back-up for other customer service representatives when needed.
  • Prepared and sold broad range of customized merchandise to individuals and commercial accounts.
  • Designed and suggested new display ideas to improve knowledgeof merchandise, which increased sales. Resolved product issues and shared benefits of new technology.
  • Expressed appreciation and invited customers to return to the store.
  • Managed quality communication, customer support and product representation for each client.
  • Successfully interacted with customers and retail buyers to expedite orders.
  • Assisted customers with store and product complaints.
  • Guaranteed positive customer experiences and resolved all customercomplaints.
  • Assisted customers in finding out-of-stock items.
  • Regularly sought opportunities to up sell and add onadditional merchandise.
  • Stocked and rotated inventory regularly.
  • Organized the store by returning all merchandise to itsproper place.
  • Replenished merchandise shelves with items from the stockroom.
  • Consulted with long-term, new and prospective customers to understand needs and propose ideal solutions.
Education and Training
Associate of Science: Social Sciences, Computer Science, Expected in
Thomas Nelson Community College - Hampton, VA
  • Helped to improve employee and resident relations by suggesting employees get to know residents and their likes and dislikes.

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School Attended

  • Thomas Nelson Community College

Job Titles Held:

  • Dietary Clerk
  • Dietary Aide
  • Supervisor
  • Sales Representative


  • Associate of Science

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