dietary aide resume example with 4+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Enthusiastic asset eager to contribute to a team gain success through hard work, attention to detail and excellent organizational skills. Clear understanding of all task and training requirements . Motivated to learn, grow and excel in this industry . Seeking a place where I can work and proudly represent.

  • Sanitation practices
  • Meal Preparation
  • Food preparation
  • Chronic disease management
  • Regulatory Compliance
  • Case Management
  • Patient Management
  • EMR / EHR
  • Dietary habits evaluation
  • Food counseling
  • Body composition analysis
  • Diabetic lifestyle planning
  • Meal planning and preparation
  • MS Office
  • First Aid/CPR
  • Communications
  • Problem Resolution
  • Relationship Development
  • Organization
  • Customer Service
  • Team Building
Work History
04/2018 to 09/2018 Dietary Aide Chelsea Jewish Lifecare | Peabody, MA,
  • Prepared cooking supplies, ingredients and workstations when opening and closing kitchen.
  • Distributed food to wait staff quickly to provide excellent customer satisfaction.
  • Washed plates, cups, serving and eating utensils and kitchen equipment in heavy-duty commercial dishwasher.
  • Patiently and compassionately assisted patients requiring assistance eating meals.
  • Quickly and accurately served specific meals to patients with special dietary needs.
  • Upheld efficiency of meal services by pre-setting over 30 trays before patients arrived.
  • Educated patients about therapeutic nutrition, ingredients selection, food prep and meal planning.
  • Monitored quality control procedures to guarantee preparation and delivery of healthy menu choices.
  • Organized and planned medical nutrition therapy for Number patients and residents.
  • Documented clinical findings and entered pertinent health data for processing, recordkeeping and use by other medical professionals.
  • Washed, peeled and cut various fruits and vegetables to prepare for serving.
  • Supported waitstaff and other team members in completing tasks.
03/2017 to 10/2017 Customer Service Representative Vitas Healthcare | San Marcos, TX,
  • Used company troubleshooting resolution tree to evaluate technical problems while leveraging personal expertise to find appropriate solutions.
  • Provided primary customer support to internal and external customers in fast-paced environment.
  • Cultivated customer loyalty, promoted repeat customers and improved sales.
  • Achieved and consistently exceeded revenue quota through product and service promotion during routine calls.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Responded to customer requests for products, services and company information.
  • Assisted customers with setting appointments, shipping and special order requests, and arranging merchandise pick-up at other locations.
  • Answered constant flow of customer calls with up to 60 calls in queue per minute.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Regularly exceeded daily sales and product add-on quotas.
  • Evaluated account and service histories to identify trends, using data to mitigate future issues.
  • Educated customers on promotions to enhance sales.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
  • Communicated with vendors regarding back order availability, future inventory and special orders.
02/2016 to 10/2016 Shipping Associate Bay Photo Lab | Scotts Valley, CA,
  • Worked with vendor representatives to resolve damaged shipments and item shortages, protecting company interests and financial targets.
  • Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
  • Orchestrated efficient routing by producing accurate shipping documentation and package labels.
  • Coordinated efficient storage areas to optimize materials movements and minimize labor hours.
  • Performed basic mathematical calculations to check weights and dimensions of shipments.
  • Inspected merchandise and sent damaged pieces for repair before shipment.
  • Assisted staff in shipping processes such as proper handling and storage.
  • Checked bills of lading, outgoing package paperwork and other documentation for accuracy.
  • Packed and labeled boxes with maximum efficiency.
  • Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
  • Conducted research to address shipping errors and packaging mistakes.
  • Moved shipment materials to and from designated areas using lift and hand trucks.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Drafted and managed work and shipping orders, bills of lading and shipping route materials for accurate and compliant recordkeeping.
  • Worked effectively with shippers to resolve issues with shipments, including damaged materials and shortages.
07/2007 to 10/2010 Retail Sales Associate Cumberland Farms | Wethersfield, CT,
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
  • Supported efficient and timely replenishment of sales floor merchandise.
  • Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
  • Completed setup, breakdown and product preparation for promotional displays and in-store demonstrations.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Approached browsing customers to initiate conversations to determine buying preferences.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Educated customers on promotions to enhance sales.
  • Opened and closed store independently when needed and prepared nightly bank drop for manager.
  • Maintained organized checkout area and swept floors and emptied trash cans.
  • Up-sold and cross-sold products effectively, driving sales and increasing revenue.
  • Managed promotional in-store signage and displays and re-stocked merchandise from returns or dressing rooms.
  • Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Displayed merchandise by arranging in appealing and orderly way to boost sales.
  • Employed strategic tactics such as cross-selling and upselling to drive sales.
  • Answered customer questions regarding merchandise and pricing.
  • Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Cultivated customer loyalty, promoted repeat customers and improved sales.
  • Demonstrated items to customers and created customer awareness, interest and sales.
  • Assisted customers with locating and choosing merchandise in any store department.
  • Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
  • Helped customers manage large purchases by collecting items from shelves and storage locations.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Trained in loss prevention, visual merchandising and general sales skills.
  • Skilled using cash register including processing sales discounts and refunds.
  • Reported to work early, checked low inventory, learned sales or special offerings, and became aware of store issues.
Expected in 06/2007 High School Diploma | Sunnyside High School, Fresno, CA GPA:
Expected in 06/2020 | U.E.I., Fresno, CA, GPA:
  • First Aid/CPR Certified

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Resume Overview

School Attended

  • Sunnyside High School
  • U.E.I.

Job Titles Held:

  • Dietary Aide
  • Customer Service Representative
  • Shipping Associate
  • Retail Sales Associate


  • High School Diploma

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