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dietary aide cook kitchen supervisor resume example with 8+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Reliable and upbeat successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.

Skills
  • Adding machines
  • Balance
  • Calculators
  • Report preparation
  • Inbound and Outbound Calling
  • Pick
  • Polish
  • International sales support
  • Order Fulfillment
  • Recordkeeping strengths
Work History
Dietary Aide/Cook/kitchen Supervisor, 08/2017 to 04/2020
Agilent Technologies, Inc.Philadelphia, PA,
  • Serve food, beverages, or desserts to customers in such settings as take-out counters of restaurants or lunchrooms, business or industrial establishments, hotel rooms, and cars.
  • Prepare bills for food, using cash registers, calculators, or adding machines, and accept payment or make change.
  • Take customers' orders and write ordered items on tickets, giving ticket stubs to customers when needed to identify filled orders.
  • Cook food or prepare food items, such as sandwiches, salads, and ice cream dishes, using standard formulas or following directions.
  • Perform cleaning duties such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary.
  • Balance receipts and payments in cash registers.
  • Order items needed to replenish supplies.
  • Wrap menu item such as sandwiches, hot entrees, and desserts for serving or for takeout.
  • Scrub and polish counters, steam tables, and other equipment, and clean glasses, dishes, and fountain equipment.
  • Serve salads, vegetables, meat, breads, and cocktails, ladle soups and sauces, portion desserts, and fill beverage cups and glasses.
  • Set up dining areas for meals and clear them following meals.
  • Replenish foods at serving stations.
  • Carve meat.
  • Deliver orders to kitchens, and pick up and serve food when it is ready.
Customer Service Representative, 05/2015 to 06/2017
Wegmans Food MarketsLouisburg, NC,
  • Cultivated customer loyalty, promoted repeat customers and improved sales.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Assisted customers with setting appointments, shipping and special order requests, and arranging merchandise pick-up at other locations.
  • Consulted with outside parties to resolve discrepancies and create effective solutions.
  • Responded to customer requests for products, services and company information.
  • Achieved and consistently exceeded revenue quota through product and service promotion during routine calls.
  • Educated customers on promotions to enhance sales.
  • Regularly exceeded daily sales and product add-on quotas.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
  • Communicated with vendors regarding back order availability, future inventory and special orders.
  • Used company troubleshooting resolution tree to evaluate technical problems while leveraging personal expertise to find appropriate solutions.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers in fast-paced environment.
  • Evaluated account and service histories to identify trends, using data to mitigate future issues.
Customer Service, 10/2013 to 05/2015
AT&T Inc.City, STATE,
  • Educated customers on promotions to enhance sales.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Maintained organized checkout area and swept floors and emptied trash cans.
  • Assisted customers with locating and choosing merchandise in any store department.
  • Worked with diligence to regularly meet or exceed special targets, including credit card applications, special donations and specific product promotions.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Assisted customers by answering questions and fulfilling requests.
A.B.M Security, 02/2011 to 09/2013
National BeefCity, STATE,
  • Performed deep searches and pat-downs to look for unauthorized materials and items such as weapons.
  • Provided detailed reports of infractions and criminal acts to law enforcement for trial or hearing procedures.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
  • Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.
  • Authorized entrance papers and granted or denied entrance to building.
  • Reported suspicious activities and persons to law enforcement.
  • Provided top-notch protection for traveling public by conducting tests for explosives residue.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Operated scanning equipment to view internal structures of luggage, purses and other bags to check for prohibited items.
  • Authenticated boarding passes, identification and passports to prevent fraudulent travel.
  • Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
  • Collaborated with area law enforcement and federal investigators to support safe fugitive apprehensions and coordinate investigations.
  • Identified and challenged potentially unauthorized individuals for screening and detention in order to prevent access to restricted areas.
  • Reported irregularities such as fire and safety hazards to maintenance.
  • Partnered with team of analysts to escalate and manage responses to all events impacting or threatening AWS personnel, property, and assets worldwide.
  • Identified violators and escorted departing personnel to guard against theft of property.
  • Secured personal and company goods against robbery, vandalism and illegal entry.
  • Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
  • Checked identification of all persons entering and exiting facility to eliminate unauthorized visitors.
  • Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
  • Contacted law enforcement in case of unauthorized persons, documents and materials.
  • Employed effective time management when dealing with coordination and accountability around personnel and security assets.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Monitored employee activities, confirming compliance with security regulations.
  • Supervised creation and validation of anti-terrorism plans on all ships.
  • Checked and verified photo identification prior to granting facility access.
Education
Bachelor's: Nursing, Expected in
Independence University - ,
GPA:
High school diploma: , Expected in
Hereford High School - Hereford, TX
GPA:
Accomplishments
  • Registered Nurse (RN)October 2015 to August 2021• Analyze and interpret patients' histories, symptoms, physical findings, or diagnostic information to develop appropriatediagnoses.
  • Prescribe medication dosages, routes, and frequencies based on patients' characteristics such as age and gender.
  • Develop treatment plans based on scientific rationale, standards of care, and professional practice guidelines.
  • ADDITIONAL INFORMATIONServsafe CertificationFood Handlers Card.

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Resume Overview

School Attended

  • Independence University
  • Hereford High School

Job Titles Held:

  • Dietary Aide/Cook/kitchen Supervisor
  • Customer Service Representative
  • Customer Service
  • A.B.M Security

Degrees

  • Bachelor's
  • High school diploma

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