Dietary Aide Resume Example Sunflower

DIETARY AIDE

Professional Summary

Friendly and efficient devoted to maximizing customer satisfaction with exceptional service and support. Knowledgeable standards with strong skill in retaining product and service information to provide effective issue resolution. Skilled in promoting sales to increase revenue while addressing diverse issues. Flexible with 5 years of success in resolving customer concerns and inquiries. Skilled at accurately documenting call details, preparing reports and arranging service. Well-versed in providing helpful answers and relevant information to retain clients.

Skills

Sanitation practices
Meal Preparation
Food counseling
Culinary expertise
Meal planning and preparation
Team management
Security awareness
Customer/Client relations
Documentation and reporting
Professional demeanor
Shorthand writing

Multi-Line Telephone Systems
Customer and Client Relations
Technical Support
Scheduling
Mail handling
Verbal and written communication
Sorting and labeling
Organization skills
Telephone skills
Performance improvement

Work History

Dietary Aide, 02/2019 to 07/2019
Sunflower – Homosassa, FL

Patiently and compassionately assisted patients requiring assistance eating meals.
Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency.
Quickly and accurately served specific meals to patients with special dietary needs.
Maintained strict levels of cleanliness for tables, floors and prep areas in 80 person residence.
Distributed food to wait staff quickly during busy peak periods to drive customer satisfaction.
Washed plates, cups, serving and eating utensils and kitchen equipment in commercial dishwasher.
Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
Documented clinical findings and entered pertinent health data for processing, recordkeeping and use by other medical professionals.

Receptionist, 02/2018 to 07/2019
Plaza CDJR – Inverness, FL

Directed incoming calls to internal personnel and departments, routing to best-qualified department.
Liaised with vendors, contractors and professional services personnel to properly process orders in alignment with needs and specifications of management.
Drafted professional memos, letters and marketing copy to support business objectives and growth.
Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
Monitored and screened visitors to verify accessibility to inter-office personnel.
Routed incoming mail and messages to relevant personnel without delay.
Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
Answered incoming calls on high-volume, multi-line phone switchboard and pleasantly transferred callers to appropriate personnel.
Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Coordinated travel accommodations for staff and out-of-town visitors, including vouchers, agendas and transportation.
Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
Kept reception area clean and neat to give visitors positive first impression.
Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Operated multi-line telephone system to independently handle over 100 calls each day.

Server, 10/2015 to 07/2019
Applebees – Crystal River, FL

Kept register accurate through correct billing, payment processing and cash management practices.
Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Supervised restocking of salad bar and buffet for lunch and dinner service.
Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
Checked identification to enforce age regulations for alcoholic beverages.
Prepared beverages and filled food orders for customers.
Greeted and maintained relationships with regular customers.
Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.

Education

GEDWTC - Inverness

Resume Overview

Companies Worked For:

Sunflower
Plaza CDJR
Applebees

School Attended

Job Titles Held:

Dietary Aide
Receptionist
Server

Degrees

Dietary Aide Resume Example

Resume Score: 80%

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