Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
To be able to work in an establishment where i can utilize my customer service skills to the benefit of your business, and also continue to learn all that i can while i am here. I believe that i would be a valuable assest to your profession and you will also be giving me the opportunity to utilize all of my experience.
Highlights
High customer service standardsStrong organizational skills
Active listening skills
Courteous demeanor
Large cash/check deposits expert
Inventory control familiarity
Opening/closing procedures
Telephone skills
typing and writing Adaptive team player
Store maintenance ability
Neat, clean and professional appearance
Comfortable standing for long time periods
Reliable team worker
Excellent multi-tasker
Accomplishments
Customer Assistance
Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.
Customer Interface
Greeted customers upon entrance and handled all cash and credit transactions.
Assisted customers over the phone regarding store operations, product, promotions and orders.
Multi-tasking
Cashiered with two cash registers at once in tandem to maximize customer flow.
Experience
05/2012 to 02/2014dietary aideGrace Senior Living | Wexford Estates, GA,
help prepare food for residents and setting up, preparing and serving snacks, kitchen maintenance and setting up ,take inventory of food and kitchen supplies, have knowledge of my facility rules and regulations for the state.
Collaborated extensively with interdisciplinary care team to meet the nutritional needs of each resident.Assisted co-workers.Checked the quantity and quality of received productsCleaned and maintained the beverage area, display cases, equipment, and order transaction areaCleaned and prepared various foods for cooking or servingCleaned up spilled food, drink and broken dishes, and removed empty bottles and trashExamined trays to ensure that they contained required itemsPerformed dishwasher dutiesPlaced food servings on plates and trays according to orders or instructionsStocked and rotated products, stocked supplies, and paper goods in a timely basisUsed all food handling standards
04/2005 to 2012ServerEdgewater Beach Resort Management, Inc. | Panama City Beach, FL,
Accepted payment from customers and made change as necessary.Assisted co-workers.Assisted diners with seating as neededWorked as a team member performing cashier duties, product assistance and cleaning.Stocked and rotated inventory regularly.Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.Replenished merchandise shelves with items from the stockroom.Up-sold additional menu items, beverages and desserts to increase restaurant profits.Took necessary steps to meet customer needs and effectively resolve food or service issues.Recorded customer orders and repeated them back in a clear, understandable manner.Promptly reported complaints to a member of the management team.Correctly received orders, processed payments and responded appropriately to guest concerns.Served fresh, hot food with a smile in a timely manner.Cut and chopped food items and cooked on a grill or in fryers.Prepared and served beverages such as coffee, tea and fountain drinks.Properly portioned and packaged take-out foods for customers.Carefully maintained sanitation, health and safety standards in all work areas.Closely followed standard procedures for safe food preparation, assembly and presentation to ensure customer satisfaction.Frequently washed and sanitized hands, food areas and food preparation tools.Cleaned food preparation areas, cooking surfaces, and utensils.Maintained a neat, well groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards.Worked well with teammates and openly invited coaching from the management team.Took initiative to find extra tasks when scheduled duties were completed.
05/2006 to 09/2008CashierFoot Locker Inc. | Lake Jackson, TX,
Quickly unloaded product shipments and stocked freezers.Prepared items according to written or verbal orders, working on several different orders simultaneously.Followed all established restaurant practices and procedures.Properly portioned and packaged take-out foods for customers.Prepared and served beverages such as coffee, tea and fountain drinks.Operated large-volume cooking equipment such as grills, deep-fat fryers and griddles.Up-sold additional menu items, beverages and desserts to increase restaurant profits.
10/2004 to 01/2005CashierFoot Locker Inc. | Lakewood, CA,
handel money, handel all cash, credit and debit card transaction, cash customers out, scan item, greet customers, and stock .
Helped customers select products that best fit their personal needs.Processed all sales transactions accurately and in a timely fashion.Tracked down sources of special products and services to meet customers' special needs.Executed cash transactions quickly and accurately.Greeted all customers.Conducted price checks for cashiers and service clerks.Checked out customers and bagged items quickly.Served shoppers in a prompt, courteous and friendly manner.
Education
Expected in 05/2009Medical Assisting Diploma | Medical AssistantEverest Institute, Jonesboro, GaGPA:
vitals, phlebotomy, hcg testing, bandaging, patient education, finger sticks, chemical, and physical urinalysis, ekg's adminstering injections, and front office work.
Expected in 05/2003Select One | Jonesboro High School, Jonesboro, GAGPA:
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