Dietary Aide Resume Example
Love this resume?Build Your Own Now
DIETARY AIDE
Summary
Talented and team leader offering more then 5 years of successin customer service environments. Strategic thinker with proficiency. Offers proven ability to build effective teams. Committed to identifying and leveraging opportunities for growth. I am a very enthusiastic person and a mother of 3 headstrong boys.
Experience
04/2017 - 09/2020Iroquois Memorial Hospital - Dietary AideGilman , IL
- Used a commercial dishwasher to wash plates, cups, utensils, serving tools and cooking equipment.
- Assisted cooks with meal prep for 3 daily meals, following strict sanitation and food handling guidelines
- Set over 14 tables before patients arrived to maintain efficiency of meal services.
- Served specific meals to patients with special dietary needs.
- Established healthful and therapeutic meal plans and menus for individuals with health conditions.
- Educated employees by serving as nutrition resource to departmental and healthcare staff to enhance nutritional services.
- Encouraged clients and caregivers to follow recommended food guidelines for well-balanced diets by giving suggestions of various wholesome foods and meals.
- Developed and oversaw preparation of specialized diets.
- Worked with the supervisor to update cleaning protocols and increase aide efficiency.
03/2015 - 01/2017Gallagher Bassett Nz Ltd - Customer Service RepresentativeSan Diego , CA
- Informed customers about billing procedures, processed payments and provided payment option setup assistance.
- Assisted approximately 3-4 customers each hour with banking questions.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
- Set up and activated customer accounts to maintain QA satisfaction levels.
- Answered 10+ inbound calls per day and directed to designated individuals or departments.
- Worked with customer service to develop customer service improvement initiatives.
- Fielded customer complaints and queries, fast-tracking them for problem resolution.
- Escalated customer concerns, store issues and inventory requirements to supervisors.
- Educated customers on special pricing opportunities and company offerings.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Consulted with customers to determine best methods to resolve service and billing issues.
- Documented conversations with customers to track requests, problems and solutions.
- Reviewed account and service histories to identify trends and issues.
- Delivered service and support to each customer, paving way for future business opportunities.
04/2010 - 10/2013Murphy Usa, Inc. - Clerk CashierKing George , VA
- Processed all sales transactions accurately and promptly to prevent long customer wait times.
- Assisted with purchases, locating items and signing up for rewards programs.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Worked closely with front-end staff to assist customers and maintain satisfaction levels.
- Trained new employees in cashiering procedures, offering assistance in resolving issues.
- Helped customers find specific products, answered questions and offered product advice.
- Resolved issues with cash registers, card scanners and printers.
- Welcomed customers, offering assistance to help find necessary store items.
- Monitored sales events, added new merchandise and rang up purchases.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
- Promoted specific item options to drive sales and achieve add-on purchases.
- Trained new team members in cash register operation, stock procedures and customer service.
- Learned roles of other departments to provide coverage and keep store operational.
- Operated cash register, collected payments and provided accurate change.
- Assisted supervisors with completing end-of-day counts and securing funds to prevent loss or theft.
- Resolved issues regarding customer complaints and escalated worsening concerns to supervisor for remediation.
- Inspected items for damage and obtained replacements for customers.
10/2006 - 03/2008Walmart - CashierCity , STATE
- Assisted with purchases, locating items and signing up for rewards programs.
- Processed all sales transactions accurately and promptly to prevent long customer wait times.
- Worked closely with front-end staff to assist customers and maintain satisfaction levels.
- Scanned customer purchases, supporting transactions to streamline sales process.
- Operated cash register, collected payments and provided accurate change.
- Resolved issues regarding customer complaints and escalated worsening concerns to supervisors for remediation.
- Monitored sales events, added new merchandise and rang up purchases.
- Welcomed customers, offering assistance to help find necessary store items.
- Learned roles of other departments to provide coverage and keep store operational.
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Trained new team members in cash register operation, stock procedures and customer service.
- Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Resolved issues with cash registers, card scanners and printers.
- Promoted specific item options to drive sales and achieve add-on purchases.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Properly verified customer identification for alcohol or tobacco purchases.
- Helped customers find specific products, answered questions and offered product advice.
- Inspected items for damage and obtained replacements for customers.
Skills
- Food preparation
- Sanitization
- First-aid
- Table setting
- Meal preparation
- Nutrition
- Meal Planning
- Cleaning equipment
- FDA food guidelines
- Gluten and dairy free diets
- Special diet requirements
Education and Training
05/2008Marion High SchoolCity , StateHigh School Diploma
DISCLAIMER
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
Resume Strength
- Completeness
- Word choice
- Strong summary
Resume Overview
School Attended
- Marion High School
Job Titles Held:
- Dietary Aide
- Customer Service Representative
- Clerk Cashier
- Cashier
Degrees
- High School Diploma
Similar Resumes
