Dietary Aide Resume Example Company Name

DIETARY AIDE

Summary

Talented and team leader offering more then 5 years of success in customer service environments. Strategic thinker with proficiency. Offers proven ability to build effective teams. Committed to identifying and leveraging opportunities for growth. I am a very enthusiastic person and a mother of 3 headstrong boys.

Experience

04/2017 - 09/2020Company Name - Dietary AideCity, State

Used a commercial dishwasher to wash plates, cups, utensils, serving tools and cooking equipment.
Assisted cooks with meal prep for 3 daily meals, following strict sanitation and food handling guidelines
Set over 14 tables before patients arrived to maintain efficiency of meal services.
Served specific meals to patients with special dietary needs.
Established healthful and therapeutic meal plans and menus for individuals with health conditions.
Educated employees by serving as nutrition resource to departmental and healthcare staff to enhance nutritional services.
Encouraged clients and caregivers to follow recommended food guidelines for well-balanced diets by giving suggestions of various wholesome foods and meals.
Developed and oversaw preparation of specialized diets.
Worked with the supervisor to update cleaning protocols and increase aide efficiency.

03/2015 - 01/2017Company Name - Customer Service RepresentativeCity, State

Informed customers about billing procedures, processed payments and provided payment option setup assistance.
Assisted approximately 3-4 customers each hour with banking questions.
Asked probing questions to determine service needs and accurately input information into electronic systems.
Set up and activated customer accounts to maintain QA satisfaction levels.
Answered 10+ inbound calls per day and directed to designated individuals or departments.
Worked with customer service to develop customer service improvement initiatives.
Fielded customer complaints and queries, fast-tracking them for problem resolution.
Escalated customer concerns, store issues and inventory requirements to supervisors.
Educated customers on special pricing opportunities and company offerings.
De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
Consulted with customers to determine best methods to resolve service and billing issues.
Documented conversations with customers to track requests, problems and solutions.
Reviewed account and service histories to identify trends and issues.
Delivered service and support to each customer, paving way for future business opportunities.

04/2010 - 10/2013Company Name - Clerk CashierCity, State

Processed all sales transactions accurately and promptly to prevent long customer wait times.
Assisted with purchases, locating items and signing up for rewards programs.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Trained new employees in cashiering procedures, offering assistance in resolving issues.
Helped customers find specific products, answered questions and offered product advice.
Resolved issues with cash registers, card scanners and printers.
Welcomed customers, offering assistance to help find necessary store items.
Monitored sales events, added new merchandise and rang up purchases.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Promoted specific item options to drive sales and achieve add-on purchases.
Trained new team members in cash register operation, stock procedures and customer service.
Learned roles of other departments to provide coverage and keep store operational.
Operated cash register, collected payments and provided accurate change.
Assisted supervisors with completing end-of-day counts and securing funds to prevent loss or theft.
Resolved issues regarding customer complaints and escalated worsening concerns to supervisor for remediation.
Inspected items for damage and obtained replacements for customers.

10/2006 - 03/2008Company Name - CashierCity, State

Assisted with purchases, locating items and signing up for rewards programs.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Scanned customer purchases, supporting transactions to streamline sales process.
Operated cash register, collected payments and provided accurate change.
Resolved issues regarding customer complaints and escalated worsening concerns to supervisors for remediation.
Monitored sales events, added new merchandise and rang up purchases.
Welcomed customers, offering assistance to help find necessary store items.
Learned roles of other departments to provide coverage and keep store operational.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Trained new team members in cash register operation, stock procedures and customer service.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Resolved issues with cash registers, card scanners and printers.
Promoted specific item options to drive sales and achieve add-on purchases.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Properly verified customer identification for alcohol or tobacco purchases.
Helped customers find specific products, answered questions and offered product advice.
Inspected items for damage and obtained replacements for customers.

Skills

Food preparation
Sanitization
First-aid
Table setting
Meal preparation
Nutrition

Meal Planning
Cleaning equipment
FDA food guidelines
Gluten and dairy free diets
Special diet requirements

Education and Training

05/2008Marion High SchoolCity, StateHigh School Diploma

Resume Overview

School Attended

Marion High School

Job Titles Held:

Dietary Aide
Customer Service Representative
Clerk Cashier
Cashier

Degrees

High School Diploma

Dietary Aide Resume Example

Resume Score: 80%

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