Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Resourceful worker with fantastic customer service skills with extensive knowledge of food service practices. Compassionate and detail-oriented person with a dedication to safety and efficiency. Known for reliability, professionalism, and working with patience with all sorts of customers.
Skills
Food and Meal preparation
Sanitation practices
Regulatory Compliance
Customer service and assistance
Problem resolution
Cash register operations
Adaptability
Multi-tasking ability
Written and verbal communication
Time management skills
Staff Management
Team building and management
Inventory controls
Accurate money handling
Training and mentoring
Work History
01/2018 to CurrentDietary AideBrandon Nursing And Rehabilitation Center, Llc | Brandon, MS,
Quickly and accurately served specific meals to patients with special dietary needs.
Maintained strict levels of cleanliness for tables, floors and prep areas in 96-person residence.
Monitored quality control procedures to guarantee preparation and delivery of healthy menu choices.
Supported waitstaff and other team members in completing tasks.
Washed, peeled and cut various fruits and vegetables to prepare for serving.
Increased aide productivity by working closely with Dietary Manager to redesign cleaning protocols, processes and workflows.
Closely followed sanitation and food handling guidelines while cooking with 2 daily meal preparation.
Distributed food to wait staff quickly to provide excellent customer satisfaction.
Prepared cooking supplies, ingredients and workstations when opening and closing kitchen.
06/2017 to 12/2017Service ManagerAlmaco | Nevada, IA,
Motivated staff to perform at peak efficiency and quality.
Hired, trained and managed all kitchen staff, including employee development, issuing disciplinary action and conducting performance reviews.
Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas.
Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Monitored product quality and communicated necessary improvements to General Manager.
Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.
Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank each week.
06/2015 to 06/2017Crew MemberBiscuitville | Clayton, NC,
Processed POS transactions, including checks, cash and credit purchases or refunds.
Checked identification for proof-of-age and refusing alcohol sales to underage customers.
Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
Took customer orders and prepared take-out items.
Maintained well-stocked stations with supplies for maximum productivity.
Upheld optimal staff and customer protections by monitoring food handling, cleaning and sanitation protocols.
Cleaned counters, food preparation areas and equipment with sanitizing spray to reduce risk of cross-contamination.
Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
Trained and assisted new kitchen staff members.
Adhered to strict time limit for orders, maintaining quick turnout for orders with minimal mistakes.
Processed large orders for special events and catering services.
01/2015 to 01/2015Team MemberTony C's Coal Fired Pizza | Round Rock, TX,
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Kept work areas clean, organized and safe to promote efficiency and team safety.
Loaded, unloaded and moved material to and from storage and production areas.
Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
Continuously checked all products for quality assurance according to strict guidelines.
Successfully communicated with all team members to navigate job duties and complete daily tasks.
Lifted, stacked and transported boxes weighing up to 50 pounds.
Contributed to team success by completing jobs quickly and accurately.
Education
Expected in 05/2016Associate of Arts | AntropologyMerced College, Merced, CAGPA:
Expected in 05/2015Associate of Arts | PsychologyMerced College, Merced, CAGPA:
Expected in 05/2009High School Diploma | Los Banos High School, Los Banos, CAGPA:
Accomplishments
Anberry Nursing Center awarded me Employee of the Month of December 2018 for outstanding attitude and dedication.
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