Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Resourceful worker with fantastic customer service skills with extensive knowledge of food service practices. Compassionate and detail-oriented person with a dedication to safety and efficiency. Known for reliability, professionalism, and working with patience with all sorts of customers.

  • Food and Meal preparation
  • Sanitation practices
  • Regulatory Compliance
  • Customer service and assistance
  • Problem resolution
  • Cash register operations
  • Adaptability
  • Multi-tasking ability
  • Written and verbal communication
  • Time management skills
  • Staff Management
  • Team building and management
  • Inventory controls
  • Accurate money handling
  • Training and mentoring
Work History
01/2018 to Current Dietary Aide Brandon Nursing And Rehabilitation Center, Llc | Brandon, MS,
  • Quickly and accurately served specific meals to patients with special dietary needs.
  • Maintained strict levels of cleanliness for tables, floors and prep areas in 96-person residence.
  • Monitored quality control procedures to guarantee preparation and delivery of healthy menu choices.
  • Supported waitstaff and other team members in completing tasks.
  • Washed, peeled and cut various fruits and vegetables to prepare for serving.
  • Increased aide productivity by working closely with Dietary Manager to redesign cleaning protocols, processes and workflows.
  • Closely followed sanitation and food handling guidelines while cooking with 2 daily meal preparation.
  • Distributed food to wait staff quickly to provide excellent customer satisfaction.
  • Prepared cooking supplies, ingredients and workstations when opening and closing kitchen.
06/2017 to 12/2017 Service Manager Almaco | Nevada, IA,
  • Motivated staff to perform at peak efficiency and quality.
  • Hired, trained and managed all kitchen staff, including employee development, issuing disciplinary action and conducting performance reviews.
  • Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas.
  • Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Monitored product quality and communicated necessary improvements to General Manager.
  • Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank each week.
06/2015 to 06/2017 Crew Member Biscuitville | Clayton, NC,
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Checked identification for proof-of-age and refusing alcohol sales to underage customers.
  • Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
  • Took customer orders and prepared take-out items.
  • Maintained well-stocked stations with supplies for maximum productivity.
  • Upheld optimal staff and customer protections by monitoring food handling, cleaning and sanitation protocols.
  • Cleaned counters, food preparation areas and equipment with sanitizing spray to reduce risk of cross-contamination.
  • Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Trained and assisted new kitchen staff members.
  • Adhered to strict time limit for orders, maintaining quick turnout for orders with minimal mistakes.
  • Processed large orders for special events and catering services.
01/2015 to 01/2015 Team Member Tony C's Coal Fired Pizza | Round Rock, TX,
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
  • Continuously checked all products for quality assurance according to strict guidelines.
  • Successfully communicated with all team members to navigate job duties and complete daily tasks.
  • Lifted, stacked and transported boxes weighing up to 50 pounds.
  • Contributed to team success by completing jobs quickly and accurately.
Expected in 05/2016 Associate of Arts | Antropology Merced College, Merced, CA GPA:
Expected in 05/2015 Associate of Arts | Psychology Merced College, Merced, CA GPA:
Expected in 05/2009 High School Diploma | Los Banos High School, Los Banos, CA GPA:

Anberry Nursing Center awarded me Employee of the Month of December 2018 for outstanding attitude and dedication.

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Resume Overview

School Attended

  • Merced College
  • Merced College
  • Los Banos High School

Job Titles Held:

  • Dietary Aide
  • Service Manager
  • Crew Member
  • Team Member


  • Associate of Arts
  • Associate of Arts
  • High School Diploma

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