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Dialysis Technician Resume Example

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DIALYSIS TECHNICIAN
Summary

Established Patient Care Technician offering CPR certified and clinical training in acute care, medical surgical, skilled nursing, psychiatric, geriatric and rehabilitation units. Administered and assisted with glucose testing, injections, feedings and colostomy care. Proficient in nursing documentation, assessment and decision-making. Calm and effective in pressured and emergent situations.

Enthusiastic and hardworking team player with a demonstrated track record of achievement in call center environments. Adept at meeting customer needs while exceeding productivity standards. Desiring a new role with the chance to advance professionally and contribute to team success.

Skills
  • Quality controls
  • Knowledge database expertise
  • Employee training
  • Client service
  • CPR certification
  • Welcoming customers
  • Front desk management
  • Clear communication
  • Excellent multi-tasker
  • Organizational strengths
  • Detail-oriented
  • Strong communication skills
  • Dependable and reliable
  • Clinical training
  • Acute and rehabilitative care
  • Sterilization techniques
  • Flexible
Experience
Dialysis Technician | 11/2019 to CurrentDavita Inc. - Reno, NV
  • Sustained hemodialysis workflow by inventorying and restocking needed equipment and supplies.
  • Performed routine sterilization, cleaning, and maintenance of hemodialysis machines and equipment.
  • Primed dialyzer with saline or heparinized solutions and followed formula directions when preparing dialysate.
  • Initiated and terminated reverse osmosis water system and performed water quality monitoring tests prior to dialysis initiation.
  • Eased patients' anxiety by explaining dialysis procedures and dialysis machine operations.
  • Followed infection control measures when cleaning and attaching hemodialysis machine to access sites like fistulas, catheters, and grafts.
  • Took and documented patients' vital statistics, including temperature, blood pressure and pulse and respiration rates, before and after dialysis treatment.
  • Transported patients from rooms and prepared for treatments.
  • Inspected equipment and conducted safety checks on equipment and instruments to maintain high-quality control standards.
  • Attached dialyzer and tubing to dialysis machines for use in hemodialysis treatment.
  • Recorded observations and baseline measurements to maintain accurate medical records.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Provided excellent customer service by effectively communicating with patients, families, staff and staff in other hospital departments.
Retail Sales Associate | 03/2016 to 11/2019Lowe's Companies Inc. - Reno, NV
  • Worked with off-site locations to find desired items for customers.
  • Provided every customer with professional and polite support for sales and service needs.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Initiated friendly conversation with each customer to determine level of assistance required.
  • Generated brand awareness and positive product impressions to increase sales.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Processed payments and maintained accurate drawers to meet financial targets.
  • Bagged, wrapped and packaged purchases according to customer needs.
Call Center Team Lead | 03/2015 to 03/2016Fusion - Reno, NV
  • Resolved team support issues with efficient approach to keep call center operating smoothly and customers satisfied with services.
  • Managed customer concerns with calm demeanor and knowledgeable service.
  • Encouraged team members to improve productivity and service levels by modeling correct behaviors and coaching employees.
  • Produced reports outlining information such as call duration and customer satisfaction levels.
  • Paged employees over the PA system to ensure prompt connection with callers.
  • Participated in emergency preparation meetings to understand crisis management procedures.
  • Completed connections between callers, departments and professionals.
  • Answered calls with friendly and polite approach to engage callers and deliver exceptional customer service.
Assistant Store Manager | 03/2010 to 03/2015Kim Lee's Sushi - Carson City, NV
  • Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
  • Assisted in overall day-to-day operations of store including continuous development of effective store associates to achieve desired sales and results.
  • Set schedules and delegated assignments based on team member strengths to optimize floor coverage and service levels.
  • Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
  • Encouraged professional growth and talent development in associates to increase performance in all areas.
  • Helped team members deliver polite and positive service to every customer by closely monitoring behaviors and offering constructive guidance.
  • Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Education and Training
Carrington College - - Reno, NV | Associate of Applied ScienceMedical Assisting
Western Nevada College - - Carson City,NV | | GED09/2012
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Resume Overview

Companies Worked For:

  • Davita Inc.
  • Lowe's Companies Inc.
  • Fusion
  • Kim Lee's Sushi

School Attended

  • Carrington College
  • Western Nevada College

Job Titles Held:

  • Dialysis Technician
  • Retail Sales Associate
  • Call Center Team Lead
  • Assistant Store Manager

Degrees

  • Carrington College - Reno, NV | Associate of Applied Science
    Western Nevada College - Carson City , NV | GED

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