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dialysis clinical nurse manager resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
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Professional Summary

Seasoned Clinical Nurse Manager offering 21+ years' nursing experience and success in leading teams while providing exceptional care to patients. Expert in all aspects of patient care and highly adept in working closely with physicians to achieve optimal patient outcomes. Proven leader focused on developing clinically competent, patient-focused teams. Accomplished in improving delivery of care, patient outcomes and nursing staff performance. Proficient in effectively using all types of computer software to manage patient care.

Skills
  • Operating Plans Development
  • Budget Planning
  • Policy and Program Development
  • Employee Work Scheduling
  • Critical Thinking
  • Verbal and Written Communication
  • Data Analysis
  • Time Management
  • Patient Care Assessment
  • Quality Assurance Controls
  • Patient Advocacy
  • Clinical Quality Program Standards
Work History
Dialysis Clinical Nurse Manager, 08/2014 to Current
DavitaOmaha, NE,
  • Oversaw admissions and discharges and scheduling of nursing staff.
  • Educated patients and families on treatment, expected outcomes and discharge instructions, serving as advisory resource to patients and families to facilitate recovery.
  • Coordinated departmental operations according to administrative, legal and medical guidelines.
  • Fostered improvement in staff development, personnel training and standards of patient care.
  • Administered performance evaluations and probationary reviews to assess nursing personnel.
  • Sought opportunities to improve patient care, outcomes and nursing staff performance.
  • Supervised professional and paraprofessional nursing staff and delegated tasks to maintain continuum of care.
  • Interacted effectively with department managers to promptly correct problems and improve services.
  • Responded to behavioral and medical crises codes.
  • Manage 5 nurses and 8 clinical nursing assistants across 21-chair chronic dialysis unit.
  • Developed renal education for patients and their family.
  • Supported patient self-advocacy within family relationships and during treatment plans.
  • Reviewed charts weekly to complete quality control checks.
  • Directed day-to-day nursing and operational functions for 21-chair outpatient chronic dialysis unit, ensuring exceptional delivery of care when developing well-rounded nursing teams.
  • Counseled families to improve communication.
  • Advocated for patients' physical, psychosocial, developmental, spiritual and emotional needs during planning.
  • Documented all aspects of care following facility and Medicare standards, creating accurate patient records of all interactions and interventions to sustain continuity of care.
  • Initiated care plan and actualized appropriate interventions and treatment.
  • Evaluated nursing staff's performance and developed education programs and professional development opportunities to improve individual and team competencies, clinical knowledge and delivery of care.
  • Collaborated with physicians and interdisciplinary teams to devise and manage individualized plans of care.
  • Motivated nursing staff to pursue advanced training and collaborated with unit leaders to identify skill needs.
  • Performed head-to-toe physical assessments, prioritizing treatment and delegating assignments to maintain patient flows.
  • Introduced initiatives based on staff education, infection control audits, safe medication administration and proper wound care to achieve unit and facility goals.
  • Conducted rounds with physicians, advising physicians on patients' conditions and assisting in coordinating diagnostic testing and follow up appointments to achieve optimal patient outcomes.
  • Oversaw training, staffing and education for up 15 employees.
Dialysis Charge Nurse, 01/2006 to 08/2014
Chi HealthCouncil Bluffs, IA,
  • Analyzed emergency situations and took prompt action to save lives.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Educated patients and answered questions about health condition, prognosis and treatment.
  • Administered different therapies and medications in line with physician orders and treatment plan.
  • Utilized automated healthcare databases to perform duties, maintain records and prepare reports.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
  • Evaluated patient histories, complaints and current symptoms.
  • Accurately documented treatment, medications and IVs administered, discharge instructions and follow-up care.
  • Observed and documented patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
  • Educated family members and caregivers on patient care instructions.
  • Strengthened training and nursing knowledge by taking part in continuing education programs and workshops.
  • Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
  • Cared for patients in 20-chair unit, supporting fellow nurses in delivering outstanding treatment to patients.
  • Implemented care plans for patient treatment after assessing physician medical regimens.
  • Assessed and evaluated mental health needs, working with multidisciplinary team to initiate, manage and modify individualized care plans.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
  • Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic renal disease.
  • Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
  • Worked with healthcare team to develop new dialysis treatment flow sheet and other log forms, improving clinical documentation and accountability.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
Med Surg Charge Nurse, 02/2001 to 01/2006
Southern Regional Medical CenterCity, STATE,
  • Educated patients and families on medical-surgical procedures, therapeutic regimens and pain management techniques.
  • Managed pre-op and post-operative patient care by stocking medical supplies and preparing operating rooms.
  • Coordinated nursing care to be carried out according to facility guidelines and regulations.
  • Facilitated operations of 40-bed medical-surgical floor, managing resources and directing work of nursing staff and patient care technicians.
  • Recorded and measured patients' weight, temperature, respiration and blood pressure.
  • Collaborated with members of patients' healthcare team to deliver appropriate level of care.
  • Started intravenous fluids, administered medications and documented patient charts by recording food and fluid output and intake.
  • Managed patients' pain by implementing pharmacological and non-pharmacological pain management interventions.
  • Collaborated daily with 25-person health care team to achieve optimum patient care, boosting patient satisfaction scores 40%.
  • Assessed team members' workloads and pitched in to help in areas where need was most evident.
  • Inserted catheters and completed tracheostomy for patients.
  • Monitored patients before, during and after surgical operations to evaluate patient care and maintained aseptic techniques.
  • Educated patients and families on illnesses, medications and treatment plans.


  • Managed caseload of 40 patients simultaneously by providing bedside care, treatments, IV therapy and wound care.
  • Used multiple computer software (including microsoft office) to document patient plan of care by taking into account nursing interventions, diagnosis and expected patient outcomes.
  • Provided high level of individualized care to adult patients across multiple medical specialties.
  • Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
  • Participated on the policy committee to discuss policies, propose revisions and implement changes.
  • Equipped patients with tools and knowledge needed for speedy and sustained recovery.
  • Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
  • Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Strengthened training and nursing knowledge by taking part in continuing education programs and workshops.
  • Worked with healthcare team to develop new dialysis treatment flow sheet and other log forms, improving clinical documentation and accountability.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Educated family members and caregivers on patient care instructions.
  • Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
  • Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
  • Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
  • Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
Education
Bachelor of Science: Nursing, Expected in 07/2000 to Clayton State College And University - Morrow, Ga,
GPA:

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Resume Overview

School Attended

  • Clayton State College And University

Job Titles Held:

  • Dialysis Clinical Nurse Manager
  • Dialysis Charge Nurse
  • Med Surg Charge Nurse

Degrees

  • Bachelor of Science

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