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Diabetes Solutions Specialist Professional Account Manager Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary
Professional Sales Representative Diabetes Solutions Specialist with extensive, diversified and accountable experience in medical device and pharmaceutical sales; a results-driven producer adept at building and retaining client relationships in the health care market, conducting professional sales presentations, efficiently managing and growing a territory and ensuring bottom-line profitability, coupled with a documented track record of accomplishments, seeks a position that fully capitalizes on this experience and training while providing further career growth and advancement potential as merited.
Highlights
  • Trained in business development
  • Brand awareness development
  • Accomplished in relationship selling
  • MS Office proficiency
  • Proven sales track record
  • Winner’s Circle Award
  • Goal-oriented
  • Detail-oriented
Experience
Diabetes Solutions Specialist / Professional Account Manager, 02/2011 to Current
Sealed Air Corporation Nashville, TN,
  • Manage and grow market share in the San Francisco Bay territory for ACCU-CHEK diabetes insulin pumps, glucometers and test strips
  • Received Level 1 / Level 2 training to implement strategic, customer focused selling to top accounts.
  • Utilize in-depth knowledge of Diabetes disease in sales calls to Endocrinologists, Internal Medicine Physicians, Certified Diabetes Educators, Nurse Practitioners and Pharmacists.
  • Work collaboratively with other account managers to reach goals in specific accounts.
  • Bronze PPC Award Winner 2013 & 2014.
  • Foster strong relationships with multidisciplinary staff at accounts to understand diabetic patient needs and promote ACCU-CHEK.
  • Implement customer-focused plans for accounts by discovering their business needs and goals and matching them with Roche's ACCU-CHEK resources.
  • Managed a portfolio of 150 accounts and $1,000,000 in sales.
  • Negotiated prices, terms of sales and service agreements.
  • Completed daily outbound calls, up to 9 per day.
  • Increased sales volume by adding 20 accounts in the San Francisco territory.
  • Contacted new and existing customers to discuss how their needs could be met through specific products and services.
  • Identified prospective customers by using business directories and following leads from existing clients.
  • Selected the correct products based on customer needs, product specifications and applicable regulations.
  • Created strategic brand building events to expand the current product portfolio.
  • Recorded accurate and efficient records in the customer database.
  • Prioritized tasks and projects to meet tight deadlines.
  • Exceeded team sales goals by 110% Kept detailed records of daily activities through on line customer database.
  • Met existing customers to review current services and expand sales opportunities.
  • Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
  • Built relationships with customers and the community to promote long term business growth.
Executive Account Sales Representative, 03/2009 to 10/2011
Axalta Coating Systems Indianapolis, IN,
  • Sold electronic patient satisfaction surveys and benchmarking services to ambulatory surgical centers nationwide.
  • Cold called over 50 surgical centers a day.
  • Conducted Introductory webinars to key decision makers and responsible for closing the sale for continued surveying services.
  • Reported to CEO of company on daily basis.
Territory Business Manager, 01/2007 to 10/2009
Bristol Meyers Squibb New York State City, STATE,
  • Managed and built the Rockland, Westchester and Putnam County territory.
  • Marketed cardiovascular medications - PLAVIX (blood thinner),AVAPRO (blood pressure medication), AVALIDE (hypertension medication) and COUMADIN (blood thinner / anticoagulant) to more than 150 Cardiologists, Internal Medicine Physicians and Pharmacists.
  • Conducted up to ten sales calls daily to change prescribing behavior and influence market share growth.
  • Organized and facilitated educational lunches, dinners and seminars for physicians on various disease states.
  • Exceeded assigned goals each year - 120% in 2007 and 115% in 2008 / 2009; surpassed the national average for all four products.
  • Completed daily outbound calls, up to 10 per day.
  • Contacted new and existing customers to discuss how their needs could be met through specific products and services.
  • Identified prospective customers by using business directories and following leads from existing clients.
  • Selected the correct products based on customer needs, product specifications and applicable regulations.
Product Specialist, 11/2004 to 01/2007
TACTILE SYSTEMS, INC City, STATE,
  • Recruited by this privately-held medical device manufacturer to manage and build sales in the New York, New Jersey and eastern Pennsylvania region for FLEXITOUCH used in treatment of Lymphedema and venous insufficiencies.
  • Contacted and developed relationships with more than 200 Oncologists, Surgeons, MLD Therapists, Hospitals and Primary Care Physicians to introduce, promote and sell our medical devices.
  • Conducted FLEXITOUCH demonstrations direct to patients in their homes, in hospitals or clinics.
  • Achieved 200% of goal in FY 2005.
  • Ranked #1 out of ten sales representatives in 2005.
  • Managed a portfolio of 150 accounts and $500,000 in sales.
Psychiatric Specialty Manager, 11/2000 to 11/2004
WYETH PHARMACEUTICALS, INC - PA City, STATE,
  • Managed and built a territory in midtown Manhattan, calling on psychiatrists and psychiatric clinics.
  • Conducted detailed presentations and provided psychiatric and pharmacological data on the company's antidepressant product EFFEXOR XR and sleep aid, SONATA.
  • Developed effective routing schedules targeting the top 100 doctors as well as preparing detailed business plans of action for each physician, designed to increase market share.
  • Organized lunch and dinner programs lead by local and nationally recognized "thought" leaders in the Health Care industry that provided educational information on treatment of psychiatric disorders.
  • Achieved or exceeded goal each year - 100% for 2001, 110% for 2002 and 120% for 2003.
  • Achieved recognition as Peak Performer in EFFEXOR XR sales for 2002.
  • Recipient of the "President's Challenge Award," 2003.
  • Created strategic brand building events to expand the current product portfolio.
  • Prioritized tasks and projects to meet tight deadlines.
  • Built relationships with customers and the community to promote long term business growth.
Long Term Care Specialist, 03/1999 to 11/2000
ELI LILLY, INC City, STATE,
  • Managed and built the New York State territory consisting of 220 psychiatrists.
  • Established relationships with doctors by conducting detailed presentations on the antidepressant PROZAC, and anti-psychotic medication ZYPREXA.
  • Organized educational lunches and dinners on psychiatric disorders and to promote product awareness.
  • Developed effective and efficient routing schedules which targeted the top twenty accounts.
  • Prepared and implemented strategic plans of action for top accounts.
  • Surpassed the 2000 goal by 150%; Achieved Peak Performer recognition for ZYPREXA sales, 1999.
Education
Master of Science: Social Work, Expected in 1991
to
Columbia University - New York, NY
GPA:

Social Work Social Work


Emphasis in Psychiatry


Clinical Track in Children and Families


BA: Economics, Expected in 1987
to
Saint Mary's College - Southbend, Indiana
GPA:

Deans list

Skills

Strong interpersonal skills, Excellent communication, clients, database, Diabetes, diabetic, Health Care industry, Inside Sales, Internal Medicine, marketing, market, outlook, 2000, negotiator, networking, Patient Care, Peak, Persuasive, presentations, Primary Care, profit, proposal, routing, selling, Sales, San, seminars, Strategic, strategic plans, surveys, team player

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Resume Strength

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Resume Overview

School Attended
  • Columbia University
  • Saint Mary's College
Job Titles Held:
  • Diabetes Solutions Specialist / Professional Account Manager
  • Executive Account Sales Representative
  • Territory Business Manager
  • Product Specialist
  • Psychiatric Specialty Manager
  • Long Term Care Specialist
Degrees
  • Master of Science
  • BA

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