Developmental Disabilities Case Manager Resume Example
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Case Manager with 10 plus years experience in working with individuals and their families with physical disabilities and financial limitations so as to lead to more healthy, independent and productive lives to the fullest extent possible. Fosters an environment of teamwork and continued growth and development across all functions. Areas of expertise includes good professional public relations; works well under stressful conditions while meeting deadlines in accordance with federal and state policies and procedures.
- Manages a caseload with ongoing outreach to consumers.
- Facilitates team meetings with consumers and professional staff in developing and implementing an Individual Plan
- Coordinates supported vocational/employment training so as to benefit the consumer
- Experience in communications and public relations skills with consumers and professional staff
- Computer proficiency skills in Microsoft Office Outlook
- Excellent writing skills modified as required by Quality Assurance
- Prioritizing plans in a timely manner
- Referral and development of community resources
- Follow state and federal policies and procedures in determining financial and program eligibility on an individual basis
Training:
- Assisted new employees with on the job training in the field and office.
- Made presentations and provided relevant materials at staff meetings.
Prestonsburg, KY, 07/2002 - Current
Manage a caseload and provide services to disabled individuals and their families. Conduct annual reviews to determine ongoing financial and program eligibility. Refer to and develop community and agency resources to meet individual needs. Act as the consumers advocate and ensures that educational, employment and health providers meet individual needs. Serve as team leader of the interdisciplinary team; coordinates the development, implementation and modification of the Individual Plan. Coordinates guardianship procedures for consumers in need of a guardian. Participates in staff conferences to review cases and status of work to set priorities and to meet deadlines. Attends training meetings in regards to updates in federal and state policies and procedures. Attends training meetings in regards to increasing and updating computer skills and mandatory safety skills. Excels at consumer service orientation. Consumer service and teamwork are a priority.
Rome, GA, 07/1980 - 09/2002
Maintained caseload of 65 to 104 individuals. Scheduled and conducted interviews to obtain personal and financial history so as to determine ongoing financial and program eligibility as required on an individual basis. Home, vocational and educational site visits made on a bi-annual basis so as to maintain criteria for ongoing financial and program eligibility. Attended training meetings to update knowledge of current and new state and federal policies and procedures. Attended computer technology meetings so as to upgrade computer skills. Attended mandatory safety meetings. Referral and development of community and agency resources. Meetings held with other community professionals such as vocational program coordinators, vocational rehabilitation counselors and school staff as required for individual development of consumers. Met deadlines in a timely manner. Increased consumer employment and vocational training so as to increase self sufficiency and self pride.
City, STATE, 06/2001 - 02/2002
Assisted with customer purchases. Processed credit and cash exchanges. Closed cash registers at end of day, change count and tally of daily profit.
City, STATE, 09/1985 - 1986
Provided intake services to consumers applying for Winter Home Heating Assistance. Processed forms in a timely manner.
Human Resources Employee Recognition Committee
(Involved planning of events, such as Awards Ceremonies, Special Fund Raiser Events and Holiday Celebrations)
Developmental Disabilities Consumers Fund Raisers
(Worked with Wal-Mart Grants Committee in South Side OKC, on my own, obtained $1000.00 grants for consumers Christmas gifts for 2 consecutive years)
Fresh Start Community Church, Moore OK
Moore Community Volleyball Teams
Christmas Connections
Angel Tree
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Resume Overview
- Southeastern Oklahoma State University
- Developmental Disabilities Case Manager
- Social Worker
- Cashier/Customer Service- Pt-Time Position
- Administrative Associate - Temporary Position
- Bachelor of Arts
