Case Manager with 10 plus years experience in working with individuals and their families with physical disabilities and financial limitations so as to lead to more healthy, independent and productive lives to the fullest extent possible. Fosters an environment of teamwork and continued growth and development across all functions. Areas of expertise includes good professional public relations; works well under stressful conditions while meeting deadlines in accordance with federal and state policies and procedures.
Manage a caseload and provide services to disabled individuals and their families. Conduct annual reviews to determine ongoing financial and program eligibility. Refer to and develop community and agency resources to meet individual needs. Act as the consumers advocate and ensures that educational, employment and health providers meet individual needs. Serve as team leader of the interdisciplinary team; coordinates the development, implementation and modification of the Individual Plan. Coordinates guardianship procedures for consumers in need of a guardian. Participates in staff conferences to review cases and status of work to set priorities and to meet deadlines. Attends training meetings in regards to updates in federal and state policies and procedures. Attends training meetings in regards to increasing and updating computer skills and mandatory safety skills. Excels at consumer service orientation. Consumer service and teamwork are a priority.
Maintained caseload of 65 to 104 individuals. Scheduled and conducted interviews to obtain personal and financial history so as to determine ongoing financial and program eligibility as required on an individual basis. Home, vocational and educational site visits made on a bi-annual basis so as to maintain criteria for ongoing financial and program eligibility. Attended training meetings to update knowledge of current and new state and federal policies and procedures. Attended computer technology meetings so as to upgrade computer skills. Attended mandatory safety meetings. Referral and development of community and agency resources. Meetings held with other community professionals such as vocational program coordinators, vocational rehabilitation counselors and school staff as required for individual development of consumers. Met deadlines in a timely manner. Increased consumer employment and vocational training so as to increase self sufficiency and self pride.
Assisted with customer purchases. Processed credit and cash exchanges. Closed cash registers at end of day, change count and tally of daily profit.
Provided intake services to consumers applying for Winter Home Heating Assistance. Processed forms in a timely manner.
Human Resources Employee Recognition Committee
(Involved planning of events, such as Awards Ceremonies, Special Fund Raiser Events and Holiday Celebrations)
Developmental Disabilities Consumers Fund Raisers
(Worked with Wal-Mart Grants Committee in South Side OKC, on my own, obtained $1000.00 grants for consumers Christmas gifts for 2 consecutive years)
Fresh Start Community Church, Moore OK
Moore Community Volleyball Teams
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