LiveCareer-Resume

desk clerk resume example with 1+ years of experience

JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Based on my time at New Franklin residential College, I know I am/have:

  • Multi-talented desk clerk consistently rewarded for success in planning and operational improvements.
  • Friendly and prompt Front Desk Agent with good hands in using phone, computer and office equipment. Strong multitasking, communication and interpersonal skills. Unsurpassed interpersonal skills and ability to handle all front office operations.
  • Polite and positive desk clerk with exceptional telephone etiquette. Easily adaptable to high-pressure, dynamic situations. Enthusiastic worker eager to contribute to team success through hard work, attention to detail and excellent organizational skills.
  • Clear understanding of data collection and scheduling and training in formal office operations. Motivated to learn, grow and excel in every area.

Based on my time at Cato Fashions, I know I am/ have:

  • Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
  • Focused worker with proven record of outperforming sales objectives, exceeding service standards and outpacing performance goals. Solid sales background with in-depth knowledge of related practices and market fluctuations.
  • Motivated, team-oriented and enthusiastic about using skills to boost sales and support company success. Diligent about keeping merchandise presentable to maximize business revenue. Effectively demonstrate products, overcome objections and close sales.
  • Diplomatic in communicating with customers to build long-term, productive relationships. Reliable and upbeat sales associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs.
  • Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Retail sales professional versed in product placement and merchandising.
  • Enthusiastic worker eager to contribute to team success through hard work, attention to detail and excellent organizational skills.
Skills
  • Social perceptiveness
  • Cash Handling
  • Word processing
  • Problem-solving skills
  • Time management
  • Sorting and labeling
  • Mail handling
  • Scheduling
  • Team building
  • Supervision
  • Problem resolution
  • Process improvement
  • Relationship development
  • Team management
  • Data Entry
  • Business operations
  • Customer service
  • Communications
  • Organization
  • Project organization
Work History
08/2019 to Current Desk Clerk Hci Integrated Solutions | Fort Lee, VA,
  • Maintained transaction security by verifying payment cards against identification.
  • Protected guest valuables with main safe or in individual boxes to maximize security.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
  • Immediately contacted housekeeping staff and maintenance department regarding guest room issues, including noise complaints and reported repairs to promote quick remediation.
  • Welcomed each new arrival pleasantly and confirmed identification.
  • Answered multi-line phone system, responded to inquiries and transferred calls to correct departments and personnel.
  • Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate.
08/2019 to 11/2020 Sales Associate Weld North Education | Rock Rapids, IA,
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Maintained records related to sales, returns and inventory availability.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
  • Developed, marketed and sold full range of beauty products, including clothes, jewelry, and perfume.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Educated associates on market trends and stayed up-to-date on forecasts and fashion news.
  • Maintained customer satisfaction while handling beauty product returns quickly and professionally.
  • Solved customer challenges by offering relevant beauty products and services.
  • Processed product returns and assisted customers with other selections.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Educated customers on promotions to enhance sales.
  • Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
05/2019 to 07/2019 Sales Associate Weld North Education | Boston, MA,
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Maintained records related to sales, returns and inventory availability.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
  • Developed, marketed and sold full range of beauty products, including clothes, jewelry, and perfume.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Educated associates on market trends and stayed up-to-date on forecasts and fashion news.
  • Maintained customer satisfaction while handling beauty product returns quickly and professionally.
  • Solved customer challenges by offering relevant beauty products and services.
  • Processed product returns and assisted customers with other selections.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Educated customers on promotions to enhance sales.
  • Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
Education
Expected in 05/2018 High School Diploma | Madisonville North Hopkins High School, Madisonville, KY GPA:
  • Graduated with 4.0 GPA
  • Dean's List Fall 2014 - Spring 2018
  • Received KEES Scholarship
  • Received Governors Scholar Program Scholarship
  • Member of Madisonville North Hopkins marching band
  • Member of Madisonville North Hopkins color guard
  • Member of Madisonville North Hopkins Students for a Sustainable Future Club
  • Member of Madisonville North Hopkins Keys Club
  • Elected Captain of Madisonville North Hopkins Students for a Sustainable Future Club (2018)
  • Elected Captain of Madisonville North Hopkins color guard (2018)
  • Graduated Valedictorian of Class 2018
Expected in 05/2022 | Art Education Murray State University, Murray, KY GPA:
  • Dean's List Fall 2018
  • Dean's List Spring 2019
  • Dean's List Fall 2019
  • Dean's List Spring 2020
  • Elected Captain of Honors College All Campus Sing 2020
  • Elected Captain of Honors College All Campus Sing 2021
  • Member of Murray State's Honors College
  • 3.9 GPA
  • Majoring in Art Education
  • Minoring in Art

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Resume Overview

School Attended

  • Madisonville North Hopkins High School
  • Murray State University

Job Titles Held:

  • Desk Clerk
  • Sales Associate
  • Sales Associate

Degrees

  • High School Diploma

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