Design Consultant resume example

Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.

• Provided onboarding and guidance to other sales representatives to meet sales goals while growing opportunities for business.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Leveraged sales expertise to promote products and capitalized on upsell opportunities.
• Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
• Collected customer feedback and made process changes to exceed customer satisfaction goals.
• Developed community reputation through commitment to customer satisfaction and strong client relationships.
• Cultivated customer loyalty, promoted repeat business and improved sales.
• Recommended products to customers, thoroughly explaining details.
• Responded to customer requests for products, services and company information.
• Welcomed, greeted and assisted guests in high-traffic store by guiding them towards what they were looking for.
• Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
• Maintained up-to-date knowledge of product and service changes.
• Handled many customers in fast-paced environment setting in coordination with solid team of 3 customer service associates.
• Quickly and accurately answered customer questions, suggested effective solutions and resolved issues to increase customer satisfaction.
• Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues.
• Promptly responded to inquiries and requests from prospective customers.
• Engaged with customers to effectively build rapport and lasting relationships.
• Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
• Trained and developed new sales team associates in products, selling techniques and company procedures.
• Provided positive first impressions to welcome existing, new and potential customers.
• Increased sales by offering advice on purchases and promoting additional products.

Managed cash and bar revenue during special promotions or sporting events.

• Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
• Orchestrated numerous private parties, business meetings and formal engagements.
• Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
• Operated efficiently in high-volume setting to prepare and serve more drinks per hour.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
• Trained several new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
• Improved and applied social media marketing strategies to increase patronage.
• Consulted with managers to organize special events and promotions.
• Managed accurate register and produced daily sales reports backing up inventory usage numbers.
• Trained new servers, and bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.

Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.

Used product knowledge, sales abilities and customer relations skills to drive substantial sales increases in products.

• Aided colleagues, managers and customers through regular communication and assistance.
• Used blueprints to best design furniture layouts for homes and apartments, presenting these layouts to clients for review and approval.
• Followed up with clients after installation and delivery to gauge customer satisfaction.
• Listened to customer needs and desires to identify and recommend optimal products.
• Developed strong rapport with customers and created positive impression of business.
• Maintained up-to-date knowledge of store sales, payment policies and security standards.
• Discussed products with customers, outlined restrictions and educated on policies.
• Increased business sales utilizing our website to create and customize floor plans.
• Created many visual concepts either by hand or with assistance of computer programs .
• Assisted interior designer in designing and creating comfortable and functional environments to represent clients' lifestyle, taste and budget.
• Maintained design knowledge by attending various workshops, professional society gatherings, and meetings.
• Met with many customers per week to discuss design vision and individual needs.
• Verified achievement of design requirements for advertising, multimedia and online projects.