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Deputy General Manager Resume Example

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DEPUTY GENERAL MANAGER
Professional Summary

Deputy General Manager experienced in planning, directing and managing company work activities, functions and operations. Documented history of facility management and operations to fulfill organization contractual obligations, quality standards and performance objectives. Provides expert direction and guidance to subordinates and formulates work plans.

A qualified electrical engineer with a litany of professional certifications to credit and 10+ years of profound experience in handling high-end projects with specific proficiency in electrical systems, project management and engineering design. With a track record of success in planning, executing, controlling, and closing projects within assigned time, budget, and quality parameters, while exceeding client/business expectations. Expert in providing leadership and coaching to the team for improving the consistency, predictability and efficiency of the organization project delivery capability and successful operation of water and wastewater utilities.

Skills
  • Performance improvement
  • Client account management
  • Operations management
  • Exceptional interpersonal communication
  • Project Management
  • Budget development
  • Budget administration
  • Efficient multi-tasker
  • Staff training/development
  • Effective leader
  • Business Development
  • Budgeting
  • Coaching and mentoring
  • Relationship building

    • Core Skills

    Electrical Engineering

    Project Plan/Strategy & control

    Technical Understanding/PMO Tools

    Resource Management

    Quality Assurance/Control

    Engineering Designs

    Material Submittals

    Project Administration, Documentation & Reporting

    Mechanical Systems – Knowledge

    Site Management

    PM Standards, Methodology, Processes

    Cost & Schedule Control

    Analytical/ Communication Skills

    Critical Thinking & Conflict Resolution

    Group Dynamics, Synergy

    MS Office, MS Projects, Primavera6

    AutoCAD

Work History
Deputy General Managerministry of environment , water and agriculture - Gizan, Jazan04/2017 - Current

Actively engaging in providing all types of water services in the Jazan region of KSA and providing support to design, develop, and implement all water and wastewater network projects, as well as water treatment projects.

§ Supporting the vision of The General Directorate of Water to establish a solid structure for the successful operation of water and wastewater utilities.

§ Delivering projects across the entire water cycle to solve KSA's most complex water challenges with responsibility of overseeing the Profit and Losses for the Water portfolio in KSA, coordinating project resources.

§ Staying on top of the latest technologies in water management, successfully delivering customized, innovative solutions across all projects, while ensuring project deliverables within scope, schedule, and budget.

§ Managing staff motivation programs leading to increase productivity, loyalty, and retention.

Operation and Maintenance Management Directorministry of environment , water and agriculture - Gizan, Jazan02/2017 - Current
  • Lead the delivery of Operation & Maintenance management services for NWC programs across the organisation, including the management of contractors, provision of O&M NWC services to clients, etc.
  • Oversee the development of program management policies and procedures.
  • Coordinate for the estimation of project delivery cost estimates for the supervision staff on O&M NWC projects, respectively.
  • Plan, organize and direct a variety of programs, projects and activities related to the maintenance and repair of water and wastewater plant and networks equipment; effectively allocate resources to various projects including funds, staff and supplies.
  • Develops and monitors departmental budget, expenditures allocations, fund balances, and related financial data for the purpose of ensuring that allocations are accurate, revenues are recorded, expenses are within budget limits, and expenditures are authorized in accordance with established limitations.
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
  • Directs department operations, the maintenance of services and the implementation of new programs and/or processes (e.g., facility utilization, site repairs/construction, preventive maintenance) for the purpose of making recommendations and/or implementing actions that provide services within established timeframes and in compliance with related requirements.
  • Participates in meetings, workshops, and seminars for the purpose of conveying and/or gathering information required to perform functions.
  • Performs personnel administrative functions (e.g., interviewing, selecting, evaluating, supervising, training) for the purpose of maintaining adequate staffing, enhancing productivity of personnel, and achieving objectives within budget.
  • Prepares a wide variety of written materials (e.g., Board agenda items and briefings; contracts of professional services; budgets; property contracts; legislative updates; contract changes; requests for proposals; a variety of narrative and statistical reports related to construction; short- and long-term master facilities plans; maintenance and modernization of facilities) for the purpose of documenting activities, providing written reference, seeking input, and/or conveying information
Head of the Water Projects Departmentministry of environment , water and agriculture - Gizan, Jazan10/2014 - 02/2017
  • Directing Managing budgets, risks and agreed timeframes on each project, setting standards, providing governance, enforcing accountability, and establishing discipline to manage projects in an objective and consistent manner.
  • Providing leadership to the organizational units of The General Directorate of Water and creating a communication and decision-making platform that results in organization-wide efficiencies and synergies.
  • Delivering projects with consistency, efficiency and success; providing transparent status and financial reporting to executive leadership for , project approvals and project prioritization, while improving stakeholder satisfaction and employee productivity
  • Ensuring long-term cost savings through improved resource management, limited project failures and standardized materials based applicable technical specifications and industry standards.
  • Reporting internally to management team and externally to stakeholders on equipment's & manpower histograms; level of control required keeping the mind the commercial management, scope management, time /schedule management, cost control and budgeting.
  • Actively managing and communicating program and project risks, issues and change requests. Taking ownership of the program of work, ensuring process, infrastructure and project constraints (Cost, Time & Scope) are maintained.
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
Supervisor Engineerministry of environment , water and agriculture - Gizan, Jazan06/2010 - 03/2014
  • Developing strategic plans for -project rollouts (Scope, planning & sequencing) and motivating people to deliver continually outstanding performance.
  • Providing day-to-day supervision, leadership and works with assigned staff to ensure the proper, safe and efficient operation projects.
  • Ensuring that operational integrity towards quality, environment, reliability, health, safety, security, etc., is maintained.
  • Proffering inputs in technical quality, profitability, schedule, project staff coordination, and client communications, negotiating scopes and managing contractors' progress until final delivery.
  • Achieving project success through implementation of sound project management principles and methodologies.
  • Regularly interacting with project team, business stakeholders for managing, executing, completing and handover multiple projects, ensuring timely completion of project within approved budgets on cost, resources without compromising on Quality & Safety.
  • Worked closely with engineers, land surveyors and other key stakeholders on different infrastructure projects.
  • Prepared project proposals, including cost estimates, schedules and project specifications.
  • Obtained quotes for project materials and communicated with suppliers to determine best pricing.
  • Managed quality assurance and quality control requirements of contractor, including surveying and laboratory testing for concreting operations.
  • Inspected project sites to monitor progress and adherence to design specifications, safety protocols and state sanitation standards.
Education
Bachelor of Science: Electrical EngineeringKing Saud University - Riyadh
Accomplishments
  • Inducted as a Supervisor Engineer into the Project Management Department, received multiple promotions- initially as water section Project Manager and subsequently after three years as deputyGeneral Manager, Operation and maintenance management director
  • Participate Initiating and formalizing PMO Service, with associated operational disciplines, managed high budget projects and programs in a matrix environment by coordinating between various functional teams and business for management of cross project dependencies, risks and issues.
  • Representative of the General Directorate of Water Services in Jazan Region to the Ministry of Water to participate in the project of preparing the master plan for improving water transmission lines and supply systems in the region (Aseer - Jazan – Al-Baha - Makkah)
  • Head of the Committee for Opening Envelopes for Public Tenders at the General Directorate of Water Services in Jazan Region, according to the decision of the Undersecretary for Common Services .
  • Establishing a system to receive reports of faults and emergencies electronically at the Department of Water Services in Jazan Region and monitoring its performance indicator electronically.
  • Establishing a water quality control and analysis system for water and wastewater projects at the Department of Water Services in Jazan Region
  • Establishing a follow-up system for paying contractors' dues to operation and maintenance contractors at the Department of Water Services in Jazan Region.
  • Establishing an application system for household connections for water and wastewater services at the Department of Water Services in Jazan Region.
  • Work to automate processes of operations and maintenance electronically.
Certifications
  • PMP Certified 2020-2023
  • PMO planning & implementation PRMG 110, American University in Cairo November 2015
  • Management of Multiple Projects, PRMG 096, American University in Cairo 45 hour December 2016
  • A program entitled "Safe Work Procedures in Closed Places" on 03/20/2011.
  • A program to develop beneficiaries' services for a period of 3 days on 5/19/1432.
  • Introductory course on value engineering for 40 hours, from 10-15 / 11/1432.
  • An engineering drawing program using AutoCAD for a period of 5 days from 16-12-1432
  • A training program on value engineering and project management for two days, from the date of 12/11/2011
  • Participation in the work of the twenty-sixth Arab Engineering Conference (Water Resources in the Arab World: Reality and Challenges) for a period of 4 days from 2/13/1433
  • Participation in a workshop entitled (Modern technologies of membranes and their uses in water desalination and thermal water desalination processes) accompanying the twenty-sixth Arab Engineering Conference.
  • Training program for central supervision of project implementation for a period of 3 days from 5/29/1433
  • A training program entitled "Project Management Professional" for 5 days from 3/7/2012
  • A course entitled "Designing Water Purification Plants" for a period of 5 days from 9/22/2012
  • A two-day training program entitled "Safety in Excavation Works" from 11/13/1433
  • Program for designing pumping stations for a period of 5 days from 9/24/2013
  • Program for preparing structural plans for cities for a period of 3 days from 5/15/1435
  • Course of Project Management for Beginners, for 5 days, from 4/13/2014
  • Course of Water Networks Design, for 5 days, from 12/25/1435
  • A two-day course on electrical generating units from 10/20/2014
  • A workshop on value engineering for the water purification plant project in Al-Matary, Jazan 40 hours, for 5 days, from 12/21/2014
  • A course in tests of electrical generating units for 6 days, from February 22 2015
  • A training program in the procedures of offering and awarding construction projects for two days, from 7/24/1436
  • A course entitled "Modern Trends in Evaluating Employees' Performance" for 5 days from 11/8/1436
  • A training program entitled "Assessment of Engineering Projects Costs" for a period of 3 days from 3/17/1437
  • A workshop on studying the value engineering for Jazan Valley Dam Park project for 3 days from 22/12/2015
  • Course of Project management using MS project for 5 days from 9/25/2016
  • A course from the American University in Cairo on multi-project management for a period of 4 months from September 2016
  • A course on dam water purification stations and water dams for 20 hours from 1/7/2017
  • A workshop on value engineering for the implementation of sewage networks for the city of Abu Arish in the Jazan region for 40 hours, for 5 days, starting from 6/9/1439
  • A training program on Total Quality Management for a period of 5 days, starting from 2/4/1440
  • Time Management Training Program for 3 days from 4/16/1440
  • Participation in the workshop on modern technical solutions to remove sediment from dams.
Membership
  • Project management institute
  • A member of the Saudi Council of Engineers (SCE) with the rank of Associate Electrical Engineer on 2/29/1436 and previously with an engineer rank from 1/30/1433
  • Previous membership in the Federation of Arab Engineers
  • Former member of the American International Society for Value Engineering and holder of (AVS) certificate as Associate Value Engineering Specialist on 02/27/2014rtificate as Associate Value Engineering Specialist on 02/27/2014
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Resume Overview

Companies Worked For:

  • ministry of environment , water and agriculture

School Attended

  • King Saud University

Job Titles Held:

  • Deputy General Manager
  • Operation and Maintenance Management Director
  • Head of the Water Projects Department
  • Supervisor Engineer

Degrees

  • Bachelor of Science : Electrical Engineering

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