Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Skills
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Experience
09/2021 to Current License Clerk City Of Edinburg | Edinburg, TX,
- Processed sales transactions to prevent long customer wait times.
- Supported office clerical functions using word processing and other software, email and office machines.
- Received and distributed incoming mail, messages and packages to appropriate individuals.
- Communicated with customers and employees to answer questions or explain information.
- Performed data entry and recordkeeping of all commerical license sales, including bonds.
- Verified application data and account information against legal documentation to determine accuracy and integrity.
- Issued permits and licenses for all commercial fishing and recreational fishing and hunting.
- Maintained current knowledge of laws to provide clarification on legal concerns.
- Balanced daily cash deposits and vault inventory.
05/2018 to 09/2021 Deputy Court Clerk Holiday Station Stores - Workday | Anchorage, AK,
- Wrote error-free and professional correspondence on behalf of court system
- Received and submitted payments for fees and fines, accurately tracking amounts, issuing receipts and updating computer systems
- Answered face-to-face and telephone requests for information about warrants, citations and other court documents or procedures
- Updated and maintained court calendar, responded to inquiries about court procedures and resolved scheduling conflicts with attorneys
- Examined legal documents and assured adherence to laws and court procedures
- Produced and filed an average of 12 court reports per week with unparalleled accuracy
- Recorded court proceedings using Excel and Word documents and prepared accurate minutes for court hearings and trials.
- Maintained updated case law knowledge through LexisNexis and West Law.
- Prepare end of day deposit and assure that all cashiering stations are closed and balanced.
- Run and operate secure programs such as GETS (SSL/VPN) and Portal XL in order to run criminal histories for weapons carry licenses
- Fingerprint applicants and submit prints using the Eagle Advantage Solutions fingerprint machine
- Knowledge of the Law Enforcement Enterprise Portal (LEEP)
10/2016 to 05/2018 Assistant Manager Company Name | City, State,
- Met incoming customers and provided assistance
- Retrieved alternate items and sizes on request
- Completed purchases with cash, credit and debit payment methods
- Trained all new sales employees on effective techniques
- Increased purchase totals by recommending additional items
- Organized items in visually appealing manner
- Recommended and helped customers select merchandise based on their needs
- Opened and closed the store, including counting cash, opening and closing cash registers
- Maintained friendly and professional customer interactions
- Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
- Delegated daily tasks to team members to optimize group productivity.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Enhanced sales by implementing merchandising and promotional improvements.
Education and Training
Expected in 05/2021 Bachelor of Science | Criminal Justice Valdosta State University , ,
- Minor in Legal Assistant Studies
Expected in 05/2016 Associate of Science | Political Science College of Coastal Georgia , Brunswick, Georgia
Master of Arts | Forensic Psychology University of North Dakota, Grand Forks, ND,
Certifications
- Emergency Management Institute : FEMA : IS-00100.b, Introduction to Incident Command System, ICS-100 : Issued May 30, 2018
- Emergency Management Institute : FEMA : IS- 00200.b ICS for Single Resources and Initial Action Incident, ICS-200 : Issued May 30, 2018
- Emergency Management Institute: FEMA : IS-00700.a, National Incident Management System (NIMS) An Introduction : Issued May 30, 2018
- Georgia Bureau of Investigation Training Center: Certificate of Training: Security Awareness Training and Awareness Statement : Issued May 22, 2018
- National Instant Criminal Background Checks System (NICS) Training Certificate-8 hours. Completion date: March 15-18, 2021.
- FBI First Responder Course-Cyber Investigation- 5 hour training. Completion date: 12/1/2020.
- FBI Cyber Investigation Introduction to Level 1 Course- 3 hour training. Completion date: 12/1/2020.
- GBI- Terminal Agency Coordinator Certification- 12 hour training. Completion date: 07/22/2020.
- GBI- CJIS Network Operator - provides up to 5 POST credit hours. Completion date: 07/13/2020
- Certified Notary Public
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School Attended
- Valdosta State University
- College of Coastal Georgia
- University of North Dakota
Job Titles Held:
- License Clerk
- Deputy Court Clerk
- Assistant Manager
Degrees
- Bachelor of Science
- Associate of Science
- Master of Arts
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