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departmental payroll clerk resume example with 20+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Education and Training
West Philadelphia High School Philadelphia, PA Expected in 06/1997 High School Diploma : - GPA :
Experience
Pioneer Bancorp, Inc. - Departmental Payroll Clerk
Latham, NY, 03/2023 - Current
  • Managed payroll for temporary, hourly and salaried employees.
  • Organized and maintained payroll information by entering data, deleting errors, calculating and collecting information.
  • Managed weekly payroll duties and submitted data to payroll contractor.
  • Gathered timesheets to prepare weekly payroll data for processing by payroll coordinator.
  • Established employee payroll files and updated existing files with new information.
  • Investigated and addressed payroll discrepancies, liaising between staff and administrative team to expedite error resolution.
  • Calculated employee leave time by comparing available hours against listed hours.
  • Responded to employee inquiries regarding payroll and timekeeping.
  • Processed new employee paperwork and entered information into payroll system.
  • Tracked employee vacation, personal and sick leave earnings and use.
  • Confirmed attendance, hours worked and pay rates to properly post information in appropriate records.
  • Reconciled payroll discrepancies by reviewing time sheets, production charts and wage tables.
  • Verified past employment of candidate hires.
Madison County Schools - Assistant Head Teller
Flora, MS, 07/2020 - 01/2021
  • Handled cash transactions, balanced cash drawers, performed loan payments and issued cashier's checks.
  • Balanced bank's vault of daily cash for withdrawals and deposits.
  • Greeted and assisted customers with professional, knowledgeable support for diverse banking needs.
  • Performed basic administrative tasks regarding banking products by handling phone calls, inquiries and emails.
  • Kept teller window areas clean, organized and fully stocked.
  • Performed currency transaction reports for foreign currency.
  • Researched and resolved open items and deposit issues.
  • Earned high volume of referrals as part of bank's sales incentive system.
  • Reconciled loan totals and balanced daily cash deposits and bank vault inventory with zero error rate.
  • Maintained confidentiality of bank records and client information.
  • Built and maintained client relationships through quality, personalized interactions.
  • Performed transactional, operational, and customer support tasks through knowledge of bank procedures and products.
  • Delivered exceptional service to customers in person or over telephone.
  • Entered customer transactions into computers to record transactions and issue computer-generated receipts.
  • Counted drawers and reconciled remaining cash to accost for deposits and dispersals.
  • Issued and redeemed money orders, cashier checks, traveler's checks and savings bonds.
  • Used a strong knowledge of banking products and services to confidently educate customers about features, benefits and pricing.
  • Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
  • Identified and reported suspicious behavior to security personnel as appropriate.
  • Directed specific questions to appropriate branch personnel.
  • Trained employees on cash drawer operation.
School District Of Philadelphia - Special Education Teacher Assistant
City, STATE, 04/2008 - 12/2019
  • Provided special attention to individuals needing extra academic or behavioral guidance during classes.
  • Helped students to develop good behavioral habits through positive reinforcement and encouragement in studies as well as discipline and careful use of physical intervention when required.
  • Assisted classroom teachers with accomplishing instructional goals by mentoring students, leading activities and implementing lesson plans.
  • Tutored and assisted children individually and in small groups to help master assignments and reinforce learning concepts.
  • Provided continuous support by accompanying students to classes and in-school activities.
  • Cleaned and organized classrooms, materials and supplies.
  • Observed student behaviors and utilized success intervention techniques to correct problems.
  • Adapted teaching methods and materials to meet students' varying needs and interests.
  • Aided disabled students in using restroom facilities.
  • Monitored students in class, hallways and cafeteria to enforce school rules.
  • Helped students with limited mobility move around school areas and handle personal care tasks.
  • Lifted students in and out of wheelchairs, retrieved walkers or braces and helped students find comfortable and safe positions.
  • Communicated with parents to report on academic and behavioral performance and deliver suggestions to implement at home to reinforce positive habits developed at school.
  • Supervised students awaiting after-school transportation and assisted students boarding and exiting school bus daily.
  • Participated in supervision of students during lunch, physical education and after-school extracurricular activities to maintain peaceful and productive environment.
  • Organized student performance and enrichment activities to facilitate learning.
  • Distributed classroom materials, pencils, paper and art materials.
  • Assisted teachers in printing class handouts and worksheets and distributing to students during classroom sessions.
  • Worked with both groups and individuals to provide instruction in mathematics, reading, science and history.
  • Conducted special assessments and tutoring sessions to support individual student needs.
  • Distributed textbooks, workbooks, papers and pencils to students.
  • Distributed and collected tests and homework to prepare for grading by head teacher.
Amtrak Railroad - Reservation Sales Agent/Ticket Agent
City, STATE, 03/2000 - 12/2007
  • Answered questions about resort facilities and local attractions to help customers make favorable choices.
  • Maintained customer loyalty by quickly resolving complaints and service issues.
  • Converted calls to reservations by leveraging knowledge of amenities and services to help customers select optimum rooms.
  • Exceeded targets consistently for performance, service quality and raw reservation numbers.
  • Entered and processed as many as [Number] new reservations per day for properties across [Location].
  • Assisted customers via phone by providing confirmations, answering questions and offering general information.
  • Relayed information on availability, pricing and discounts to customers.
  • Verified guest information and payment options ensuring accuracy and completeness.
  • Researched and resolved customer issues.
  • Reviewed guest information and payment options, checking for accuracy and completeness.
  • Kept accurate knowledge of types of rooms available at various resort locations.
  • Took reservations from patrons by phone or online.
  • Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
  • Provided clients with assistance in preparing required travel documents and forms.
  • Built and maintained productive relationships with employees.

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Resume Overview

School Attended

  • West Philadelphia High School

Job Titles Held:

  • Departmental Payroll Clerk
  • Assistant Head Teller
  • Special Education Teacher Assistant
  • Reservation Sales Agent/Ticket Agent

Degrees

  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

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