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Department Manager, Salon Shoes Department Resume Example

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DEPARTMENT MANAGER, SALON SHOES DEPARTMENT
Summary

Successful sales manager with 10+ years experience with customer service in a large scale retail environment. Implement cost control measures to ensure operations remain within company targets. Maximizing company bottom-line by analyzing monthly selling cost.

Highlights
  • Team leadership
  • Inventory report generation
  • Client/Vendor relations
  • Market analysis
  • Sales management
  • Staff training and development
  • Customer relations
  • Process Improvements
Experience
Department Manager, Salon Shoes Department
September 2011 to February 2016Company Name - City, State
  • 5.5 million/year sales floor department
  • Supervise, coach, and train a sales team of 10+ employees and 3 Assistant Managers
  • Develop and execute monthly business plan to achieve department goals
  • Directly communicate with and generate sales reports for buyers and Regional Manager weekly
  • Merchandise sales floor weekly according to business plan
  • Maintain accurate inventory management to meet shrinkage goals
  • Recruit, hire, and develop top sales talent
  • Coordinate monthly events with vendors
  • Conduct monthly sales performance reviews for employees
  • Conducted cost with employee monthly schedule
  • Managed the day-to-day tactical and long-term strategic activities within the business
Assistant Sales Manager, Women's Shoes Department
July 2008 to September 2011Company Name - City, State
  • 6 million/year sales floor department
  • Supervise, coach, and train a sales team of 15+ employees
  • Assist Department Manager in monitoring daily sales floor activity
  • Work with Department Manager to ensure merchandising and presentation standards are met
  • Directly communicate with and generate sales reports for buyers and Regional Manager weekly
  • Review schedule/selling cost
  • Assist department manager in interviewing new recruits
  • Conduct monthly sales performance reviews for employees
  • Lead by example by meeting daily personal sales goal
Sales Associate
May 2006 to July 2008Company Name - City, State
  • Achieved title of top seller within the first year
  • Shared extensive product knowledge with customers
  • Handled all customer concerns in a proactive manner
  • Developed clientele for personal trade
  • Greeted customers in a timely, professional, and personable manner
  • Managed assigned stock section daily
  • Maintained daily accountability of personal sales and department goals
Education
B.B.A : Business Administration, Marketing, 2007San Francisco State University - City, State

Business Administration, Marketing

A.A.S : Business Administration, 2005Laney Community College - City, StateBusiness Administration
HS Diploma : 2002El Camino High School - City, StateGPA: GPA: 3.0GPA: 3.0
Skills

10-Key data entry by touch and sight, 55 WPM

Proficiency in Microsoft Word and Excel

Proficiency in Outlook

Proficiency in Google drive

Bilingual (English and conversational Vietnamese)

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Resume Overview

School Attended

  • San Francisco State University
  • Laney Community College
  • El Camino High School

Job Titles Held:

  • Department Manager, Salon Shoes Department
  • Assistant Sales Manager, Women's Shoes Department
  • Sales Associate

Degrees

  • B.B.A : Business Administration, Marketing , 2007
    A.A.S : Business Administration , 2005
    HS Diploma : 2002

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