Determined Supervisor with strong interpersonal skills and extensive retail and sales experience.
Contributed to the team-building efforts of the store leading to increased sales and growth in key catagories.
Merchandised assigned departments to company standards.
Managed department associates in execution of daily tasks.
Opened and closed store as back-up key carrier.
Completed weekly schedules according to payroll policies.
Hired, trained and supervised team of 40+ associates
Coordinated sales floor promotion activities.
Directed and supervised employees engaged in sales floor activities.
Trained staff to deliver outstanding customer service.
Ensure merchandise placement was to company standards.
Trained all new associates on store procedures and policies.
Addressed customer inquiries and resolved complaints.
Directed merchandise flow from Receving to sales floor.
Merchandised assigned sales floor areas.
Daily store operations duties.
Reorganized the sales floor to meet company demands.
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